ZipRecruiter

Log In

1

Senior Field Service Engineer Jobs in Rochester, NY

Alamo Group

Field Product Specialist

Lakeville, NY · On-site

Additional training in after-sales service, technical support, or applied engineering (asset ... Proven experience as Senior Technician, Lead Technician, Field Service Specialist or equivalent ...

Integrated Resources INC

PROCESS ENGINEER

Rochester, NY · On-site

... and Field Service Develop repair process with internal resources and/or external suppliers Develop work instructions & execute the Change process - Develop Change Plan, Engineering Change Orders ...

previous page

Showing results 41-60

All JobsField Service Engineer JobsSenior Field Service Engineer JobsSenior Field Service Engineer Jobs in Rochester, NY

Senior Field Service Engineer information

See Rochester, NY salary details

$43.1K

$90K

$146.1K

How much do senior field service engineer jobs pay per year?

As of Sep 3, 2026, the average yearly pay for senior field service engineer in Rochester, NY is $89,970.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,300.00 and $105,500.00 per year, depending on experience, location, and employer.

What does a senior field service engineer do?

A Senior Field Service Engineer is responsible for installing, maintaining, and repairing complex equipment and systems at customer sites. They often work with highly technical machinery, such as industrial automation systems, medical devices, or telecommunications equipment. In addition to hands-on technical work, they provide expert troubleshooting, train customers or junior engineers, and ensure that equipment operates according to manufacturer standards. Their role may also include documenting service activities and recommending system upgrades to improve reliability and performance.

What are the key skills and qualifications needed to thrive as a senior field service engineer?

To thrive as a Senior Field Service Engineer, you need advanced troubleshooting, mechanical and electrical expertise, and typically a degree in engineering or a related field. Familiarity with diagnostic tools, specialized maintenance software, and certifications such as CompTIA or OEM-specific credentials are commonly required. Excellent problem-solving abilities, customer service skills, and effective communication make someone stand out in this position. These skills ensure prompt and reliable equipment servicing, minimize downtime, and foster strong client relationships.

How does a senior field service engineer typically collaborate with clients and internal teams during complex technical projects?

Senior Field Service Engineers often serve as the primary point of contact between clients and their company’s technical teams. They are responsible for managing onsite installations, troubleshooting, and maintenance, while also relaying client feedback and requirements to engineering or product teams. Effective communication and coordination are essential, as these engineers frequently work alongside project managers, sales engineers, and customer support to ensure project success. Building strong client relationships and providing technical guidance is a key part of their role, especially when addressing unexpected issues in the field.

What is the difference between Senior Field Service Engineer vs Field Service Engineer?

AspectSenior Field Service EngineerField Service Engineer
CredentialsTypically requires more experience, advanced certifications, and sometimes specialized trainingEntry to mid-level certifications, less experience required
Work EnvironmentMore complex service tasks, troubleshooting, and customer trainingBasic installation, maintenance, and troubleshooting
Employer & Industry UsageUsed in industries like manufacturing, telecommunications, and medical equipmentCommon across similar industries, often as entry-level or mid-level roles

The main difference between a Senior Field Service Engineer and a Field Service Engineer lies in experience, complexity of tasks, and certifications. Senior roles involve more advanced troubleshooting, customer training, and often require more specialized skills. Both roles are vital in industries like manufacturing, telecommunications, and medical equipment, but the senior position typically demands a higher level of expertise and responsibility.

What are popular job titles related to Senior Field Service Engineer jobs in Rochester, NY?

For Senior Field Service Engineer jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Senior Field Service Engineer jobs in Rochester, NY look for?

The top searched job categories for Senior Field Service Engineer jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Senior Field Service Engineer jobs?

Cities near Rochester, NY with the most Senior Field Service Engineer job openings:

Senior Field Service Engineer jobs near you
Infographic showing various Senior Field Service Engineer job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $91,727 per year, or $44.1 per hour.

Field Service Technician - New York

All World Machinery

Spencerport, NY • On-site

$60 - $75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Who We Are

All World is your one-stop shop solutions provider for aftermarket machine tool spare parts, services, repairs, and custom-engineered applications. Our mission is to empower today's manufacturing customer with solutions that fit their personalized needs and budget. Our growth-oriented company operates on six primary values to create maximum results in the workplace: support, transparency, respect, innovation, dependability, and efficiency.


Role Summary

As a Field Service Technician, you’ll ensure customer equipment runs safely and reliably by diagnosing issues, completing repairs, and restoring performance in the field.


Key responsibilities include:



  • Travel to customer sites to inspect, troubleshoot, and repair machinery

  • Document findings, service actions, and recommended next steps

  • Communicate clearly with customers on status, timelines, and preventive care

  • Coordinate with internal teams for parts, technical guidance, and follow-up


Required qualifications/skills:



  • Strong mechanical aptitude and hands‑on troubleshooting ability

  • Clear, professional communication with customers and teammates

  • Ability to work independently, manage time, and adapt to varied environments

  • Attention to detail and a proactive, learn‑it mindset


If you’re ready to apply your skills in a customer-facing Field Service Technician role, we’d like to hear from you.


A Typical Day

Your day begins by reviewing incoming service requests, confirming site details, and mapping an efficient travel plan. On location, you’ll walk the floor with the customer, gather symptoms, and methodically narrow down root causes. Between visits, you’ll provide concise updates, note what was completed, and outline practical maintenance suggestions. As you ramp up, you’ll lean on structured product and process training so you can navigate different shops and machine types with confidence and consistency.


Benefits Package

We offer a comprehensive benefits package that includes Medical, Dental, and Vision coverage, plus a 401(k).



  • Life Insurance, a Health Savings Account (HSA), and a Flexible Spending Account (FSA) to support your needs.

  • Paid Time Off is provided, along with a competitive salary.

#J-18808-Ljbffr

Apply