This role is responsible for managing website updates, customer master data changes, order parsing ... The Digital Operations Coordinator will work closely with internal stakeholders, local company ...
This role is responsible for managing website updates, customer master data changes, order parsing ... The Digital Operations Coordinator will work closely with internal stakeholders, local company ...
This role is responsible for managing website updates, customer master data changes, order parsing ... The Digital Operations Coordinator will work closely with internal stakeholders, local company ...
This role is responsible for managing website updates, customer master data changes, order parsing ... The Digital Operations Coordinator will work closely with internal stakeholders, local company ...
Digital Operations Coordinator
Dayton, OH · On-site
This role is responsible for managing website updates, customer master data changes, order parsing ... The Digital Operations Coordinator will work closely with internal stakeholders, local company ...
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Digital Operations Coordinator
Dayton, OH · On-site
This role is responsible for managing website updates, customer master data changes, order parsing ... The Digital Operations Coordinator will work closely with internal stakeholders, local company ...
The Operational Risk Manager Sr. - Digital Assets position will drive change and lead the design, implementation, and administration of the second line of defense oversight for one or more assigned ...
The Operational Risk Manager Sr. - Digital Assets position will drive change and lead the design, implementation, and administration of the second line of defense oversight for one or more assigned ...
The Operational Risk Manager Sr. - Digital Assets position will drive change and lead the design, implementation, and administration of the second line of defense oversight for one or more assigned ...
The Operational Risk Manager Sr. - Digital Assets position will drive change and lead the design, implementation, and administration of the second line of defense oversight for one or more assigned ...
Operational Risk Manager Sr- Digital Assets
Columbus, OH · On-site
$93K - $189K/yr
The Operational Risk Manager Sr. - Digital Assets position will drive change and lead the design, implementation, and administration of the second line of defense oversight for one or more assigned ...
Operational Risk Manager Sr- Digital Assets
Columbus, OH · On-site
$93K - $189K/yr
The Operational Risk Manager Sr. - Digital Assets position will drive change and lead the design, implementation, and administration of the second line of defense oversight for one or more assigned ...
Senior Digital Engineer
Fairborn, OH · On-site
$98K - $135K/yr
Senior Digital Engineer - MBSE / SysML Sumaria Systems is seeking a Senior Digital Engineer - MBSE ... Translate mission, operational, and technical requirements into system models, architectures ...
Senior Digital Engineer
Fairborn, OH · On-site
$98K - $135K/yr
Senior Digital Engineer - MBSE / SysML Sumaria Systems is seeking a Senior Digital Engineer - MBSE ... Translate mission, operational, and technical requirements into system models, architectures ...
Senior Digital Modeler
Raymond, OH · On-site
Senior Digital Modeler Are you looking to work for a company that provides an innovative work ... Demonstrated ability to lead tasks, and manage modeling priorities with minimal supervision.
Senior Digital Modeler
Raymond, OH · On-site
Senior Digital Modeler Are you looking to work for a company that provides an innovative work ... Demonstrated ability to lead tasks, and manage modeling priorities with minimal supervision.
Senior Digital Marketing Analyst
Cleveland, OH · On-site
$70 - $90/hr
... operations.* Generate ad-hoc reporting and analysis to measure the outcome of short-term strategies ... Manage customer lifecycle reporting tools.* Support ad hoc analytic requests.* Track lead ...
Senior Digital Marketing Analyst
Cleveland, OH · On-site
$70 - $90/hr
... operations.* Generate ad-hoc reporting and analysis to measure the outcome of short-term strategies ... Manage customer lifecycle reporting tools.* Support ad hoc analytic requests.* Track lead ...
Senior Digital Marketing Analyst
Cleveland, OH · Remote
$99K - $122K/yr
... operations. * Generate ad-hoc reporting and analysis to measure the outcome of short-term ... Manage customer lifecycle reporting tools. * Support ad hoc analytic requests. * Track lead ...
Senior Digital Marketing Analyst
Cleveland, OH · Remote
$99K - $122K/yr
... operations. * Generate ad-hoc reporting and analysis to measure the outcome of short-term ... Manage customer lifecycle reporting tools. * Support ad hoc analytic requests. * Track lead ...
Senior Digital Marketing Analyst
Cleveland, OH · On-site
$99K - $122K/yr
... operations. * Generate ad-hoc reporting and analysis to measure the outcome of short-term ... Manage customer lifecycle reporting tools. * Support ad hoc analytic requests. * Track lead ...
Senior Digital Marketing Analyst
Cleveland, OH · On-site
$99K - $122K/yr
... operations. * Generate ad-hoc reporting and analysis to measure the outcome of short-term ... Manage customer lifecycle reporting tools. * Support ad hoc analytic requests. * Track lead ...
Digital Operations Leader
Dayton, OH · On-site
Manage end-to-end complex projects to deliver business outcomes, ensuring that the project is completed on time, within budget, and to a high level of internal client satisfaction. * Establish and ...
Digital Operations Leader
Dayton, OH · On-site
Manage end-to-end complex projects to deliver business outcomes, ensuring that the project is completed on time, within budget, and to a high level of internal client satisfaction. * Establish and ...
This role reports directly to the Senior Vice President, Digital and sits at the center of one of ... Establish the portfolio management disciplines that create transparency, accountability, and ...
This role reports directly to the Senior Vice President, Digital and sits at the center of one of ... Establish the portfolio management disciplines that create transparency, accountability, and ...
This role reports directly to the Senior Vice President, Digital and sits at the center of one of ... Establish the portfolio management disciplines that create transparency, accountability, and ...
This role reports directly to the Senior Vice President, Digital and sits at the center of one of ... Establish the portfolio management disciplines that create transparency, accountability, and ...
Senior Manager, Digital Strategy
Columbus, OH · On-site +1
$93K - $189K/yr
Design and facilitate executive decision forums--collaborating with digital operations for ... for senior leadership * Manage portfolio value forecasting, including aggregation of expected ...
Senior Manager, Digital Strategy
Columbus, OH · On-site +1
$93K - $189K/yr
Design and facilitate executive decision forums--collaborating with digital operations for ... for senior leadership * Manage portfolio value forecasting, including aggregation of expected ...
Senior Manager, Digital Strategy
Columbus, OH · On-site +1
... digital operations for governance and reporting, framing trade-offs, and driving alignment on ... for senior leadership Manage portfolio value forecasting, including aggregation of expected ...
Senior Manager, Digital Strategy
Columbus, OH · On-site +1
... digital operations for governance and reporting, framing trade-offs, and driving alignment on ... for senior leadership Manage portfolio value forecasting, including aggregation of expected ...
Digital Operations Leader
Dayton, OH · On-site
$90 - $130/hr
Manage end-to-end complex projects to deliver business outcomes, ensuring on-time delivery, within budget, and high internal client satisfaction. * Establish and manage an appropriate project ...
Digital Operations Leader
Dayton, OH · On-site
$90 - $130/hr
Manage end-to-end complex projects to deliver business outcomes, ensuring on-time delivery, within budget, and high internal client satisfaction. * Establish and manage an appropriate project ...
Digital Operations Leader
Dayton, OH · On-site +1
Manage end-to-end complex projects to deliver business outcomes, ensuring that the project is completed on time, within budget, and to a high level of internal client satisfaction. * Establish and ...
Digital Operations Leader
Dayton, OH · On-site +1
Manage end-to-end complex projects to deliver business outcomes, ensuring that the project is completed on time, within budget, and to a high level of internal client satisfaction. * Establish and ...
Job Location CINCINNATI GENERAL OFFICES The Laundry Care Senior Digital Design Manager is a strategic, hands-on Design leader responsible for shaping digital experiences across the full Fabric ...
Job Location CINCINNATI GENERAL OFFICES The Laundry Care Senior Digital Design Manager is a strategic, hands-on Design leader responsible for shaping digital experiences across the full Fabric ...
The Senior Digital Marketing Manager will work on-site at our headquarters and collaborate closely with our leadership team, strategists, and marketing specialists. Ready to Apply? If you're ready to ...
The Senior Digital Marketing Manager will work on-site at our headquarters and collaborate closely with our leadership team, strategists, and marketing specialists. Ready to Apply? If you're ready to ...
Senior Digital Operations Manager information
What does a senior digital operations manager do?
A Senior Digital Operations Manager oversees and optimizes the digital processes and systems within an organization. They are responsible for managing teams, streamlining workflows, and ensuring the effective delivery of digital products and services. Their role often includes analyzing performance data, implementing technology solutions, and collaborating with other departments to drive digital transformation. Additionally, they play a key part in setting digital strategy and ensuring operational efficiency in all digital initiatives.
What are the key skills and qualifications needed to thrive as a senior digital operations manager?
To thrive as a Senior Digital Operations Manager, you need expertise in digital strategy, project management, data analytics, and a background in business or IT, often supported by a relevant degree and experience in digital environments. Familiarity with platforms like Google Analytics, CRM systems, digital marketing tools, and certifications such as PMP or Agile are highly beneficial. Strong leadership, problem-solving abilities, and effective communication distinguish top performers in this role. These skills and qualities are essential for optimizing digital workflows, driving business growth, and leading cross-functional teams in a rapidly evolving digital landscape.
What are some common challenges faced by senior digital operations managers when implementing new digital processes across teams?
Senior Digital Operations Managers often encounter challenges such as aligning multiple departments with new digital workflows, managing resistance to change, and ensuring data consistency across various platforms. Successfully addressing these challenges requires strong cross-functional communication, robust change management strategies, and continuous training for team members. It's also crucial to monitor key performance indicators and adapt processes based on feedback to drive adoption and maintain operational efficiency.
What is the difference between Senior Digital Operations Manager vs Digital Marketing Manager?
| Aspect | Senior Digital Operations Manager | Digital Marketing Manager |
|---|---|---|
| Required Credentials | Bachelor's degree, experience in digital operations, certifications like PMP or Six Sigma | Bachelor's degree in marketing, communications, or related field; certifications like Google Ads or HubSpot |
| Work Environment | Oversees digital processes, manages teams, collaborates with IT and operations | Develops marketing strategies, manages campaigns, analyzes market trends |
| Employer & Industry Usage | Tech companies, e-commerce, digital service providers | Advertising agencies, brands, media companies |
The Senior Digital Operations Manager focuses on optimizing digital processes and managing operational teams, while the Digital Marketing Manager concentrates on creating and executing marketing campaigns. Both roles require digital expertise but differ in their primary focus and daily responsibilities.
What are popular job titles related to Senior Digital Operations Manager jobs in Ohio?
For Senior Digital Operations Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Senior Digital Operations Manager jobs in Ohio look for?
The top searched job categories for Senior Digital Operations Manager jobs in Ohio are:
What cities in Ohio are hiring for Senior Digital Operations Manager jobs?
Cities in Ohio with the most Senior Digital Operations Manager job openings:
Digital Operations Coordinator
Moraine, OH • On-site
Winsupply
6.7
Based on 91 frontline employees who took The Breakroom Quiz
12th of 13 rated diy builders merchants
People enjoy working here
Recommended by parents
Respectful managers
Full-time
Re-posted 15 days ago
Job description
Company Description
Winsupply is in the business of creating and enabling entrepreneurs to achieve their dreams through wholesale distribution. Winsupply is a group of over 680 locally-owned companies that operate across a variety of industries, including HVAC, Plumbing, Electrical and more. The purpose of the support services campus is to eliminate obstacles and provide support to help our entrepreneurs succeed. Support service employees assist entrepreneurs in achieving their dreams through finance, accounting, IT, and other back-office operations.
Job Description
Position Summary
The Digital Operations Coordinator will support the execution and maintenance of digital systems and workflows across Winsupply's eCommerce platforms, customer onboarding, and operational support initiatives. This role is responsible for managing website updates, customer master data changes, order parsing, support ticket resolution, internal training, and ensuring a consistent customer experience across digital channels.
This position reports to the Team Lead, Digital Customer Experience and is based in Dayton, Ohio. The Digital Operations Coordinator will work closely with internal stakeholders, local company partners, and the IT team to ensure accuracy, reliability, and effectiveness across Winsupply's digital commerce infrastructure.
Accountabilities/Responsibilities
Competencies for Success
Qualifications
Minimum Qualifications
Preferred Qualifications
Additional Information
Physical Demands
The physical demands here are representative of those that must be met to successfully perform the essential job functions with or without reasonable accommodations:
We are committed to inclusion, diversity, and equal employment opportunity, regardless of race, color, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other factor protected by applicable federal, state, or local laws.
Winsupply is in the business of creating and enabling entrepreneurs to achieve their dreams through wholesale distribution. Winsupply is a group of over 680 locally-owned companies that operate across a variety of industries, including HVAC, Plumbing, Electrical and more. The purpose of the support services campus is to eliminate obstacles and provide support to help our entrepreneurs succeed. Support service employees assist entrepreneurs in achieving their dreams through finance, accounting, IT, and other back-office operations.
Job Description
Position Summary
The Digital Operations Coordinator will support the execution and maintenance of digital systems and workflows across Winsupply's eCommerce platforms, customer onboarding, and operational support initiatives. This role is responsible for managing website updates, customer master data changes, order parsing, support ticket resolution, internal training, and ensuring a consistent customer experience across digital channels.
This position reports to the Team Lead, Digital Customer Experience and is based in Dayton, Ohio. The Digital Operations Coordinator will work closely with internal stakeholders, local company partners, and the IT team to ensure accuracy, reliability, and effectiveness across Winsupply's digital commerce infrastructure.
Accountabilities/Responsibilities
- Manage customer onboarding and customer master data updates in coordination with eCommerce systems
- Assist in content updates to local company websites as well as launch of new websites
- Support order parsing processes, ensuring proper routing and resolution of exceptions
- Maintain and update product and website content to ensure accuracy and usability
- Triage and resolve support tickets related to digital ordering, product availability, and account issues
- Assist in internal training and onboarding related to eCommerce tools and workflows
- Partner with digital sales and IT teams on platform updates and system improvements
- Assist in customer onboarding utilizing 3rd party order management platforms
- Monitor and support ticketing and escalation processes, ensuring timely resolution
- Help maintain customer group and location-level digital data integrity
- Coordinate with the Marketing IT team to identify and report on common issues, bugs, or trends
- Support testing and quality assurance of new digital features or system enhancements
- Provide support for online payment platform regarding customer issues on invoices and statements
Competencies for Success
- Detail-oriented and highly organized.
- Strong communication skills with the ability to support both technical and non-technical audiences.
- Proficiency with Microsoft Office, especially Excel.
- Familiarity with ticketing and issue tracking software (e.g., Zendesk, Jira, etc.).
- Customer-focused mindset and proactive problem solver.
- Ability to prioritize and manage multiple ongoing tasks.
- Comfortable with learning and using digital tools and platforms.
Qualifications
Minimum Qualifications
- 2-3 years of relevant work experience, preferably in eCommerce, customer support, or digital operations.
- Experience working with Microsoft Office Suite, especially Excel.
- Familiarity with ticketing or customer support platforms.
- Strong interpersonal skills and a collaborative mindset.
- Ability to work cross-functionally in a fast-paced environment.
Preferred Qualifications
- Bachelor's degree in Business, Information Systems, or a related field (or equivalent experience).
- Previous experience in a wholesale distribution, retail, or technology-enabled support environment.
- Familiarity with ERP or eCommerce systems.
Additional Information
Physical Demands
The physical demands here are representative of those that must be met to successfully perform the essential job functions with or without reasonable accommodations:
- Sitting for extended periods of time.
- Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.
- Occasional travel (1-2 times per year).
We are committed to inclusion, diversity, and equal employment opportunity, regardless of race, color, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other factor protected by applicable federal, state, or local laws.
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