Chicago, IL · On-site
$80 - $100/hr
About the Role Ontrac Solutions is hiring a Senior Google Workspace Support Engineer for a leading Google Cloud partner. In this role, you will serve as a senior, customer-facing escalation point ...
Chicago, IL · On-site
$80 - $100/hr
About the Role Ontrac Solutions is hiring a Senior Google Workspace Support Engineer for a leading Google Cloud partner. In this role, you will serve as a senior, customer-facing escalation point ...
$180K - $200K/yr
The Senior Developer, Affordable Housing, supports all aspects of affordable housing acquisitions, rehabilitation, and development (Section 8, Public Housing, LIHTC, etc.) in core markets across the ...
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$180K - $200K/yr
The Senior Developer, Affordable Housing, supports all aspects of affordable housing acquisitions, rehabilitation, and development (Section 8, Public Housing, LIHTC, etc.) in core markets across the ...
South Elgin, IL · On-site
$62K - $76K/yr
Engineering Support Specialist Haumiller Engineering is a 100% employee-owned company that designs and builds custom high-speed automation assembly machines for medical devices, consumer goods and ...
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South Elgin, IL · On-site
$62K - $76K/yr
Engineering Support Specialist Haumiller Engineering is a 100% employee-owned company that designs and builds custom high-speed automation assembly machines for medical devices, consumer goods and ...
Chicago, IL · On-site +1
$80 - $100/hr
About the Role Ontrac Solutions is hiring a Senior Google Workspace Support Engineer for a leading Google Cloud partner. In this role, you will serve as a senior, customer-facing escalation point ...
Chicago, IL · On-site +1
$80 - $100/hr
About the Role Ontrac Solutions is hiring a Senior Google Workspace Support Engineer for a leading Google Cloud partner. In this role, you will serve as a senior, customer-facing escalation point ...
$133K - $172K/yr
About the Role We are looking for a Senior DevOps Engineer who specializes in AWS and containerized environments. Our team runs infrastructure as a software project, deploying cloud resources using ...
$133K - $172K/yr
About the Role We are looking for a Senior DevOps Engineer who specializes in AWS and containerized environments. Our team runs infrastructure as a software project, deploying cloud resources using ...
Support Engineer Location: Chicago, IL. Duration: FullTime 6-8 years of End User Support experience in handling Windows and Mac environment. Excellent Communication and Customer Service Skills ...
Support Engineer Location: Chicago, IL. Duration: FullTime 6-8 years of End User Support experience in handling Windows and Mac environment. Excellent Communication and Customer Service Skills ...
Chicago, IL · Hybrid
$52 - $60/hr
We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A Level 2.5 BMC Helix Support Engineer bridges the gap between traditional Level 2 troubleshooting and ...
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Chicago, IL · Hybrid
$52 - $60/hr
We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A Level 2.5 BMC Helix Support Engineer bridges the gap between traditional Level 2 troubleshooting and ...
Chicago, IL · On-site +1
$57K - $113K/yr
Senior Developer - In this senior role, the successful candidate will design, develop, integrate ... Develop and support UI components and client‑side functionality using JavaScript and Dojo.
Chicago, IL · On-site +1
$57K - $113K/yr
Senior Developer - In this senior role, the successful candidate will design, develop, integrate ... Develop and support UI components and client‑side functionality using JavaScript and Dojo.
We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A Level 2.5 BMC Helix Support Engineer bridges the gap between traditional Level 2 troubleshooting and ...
We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A Level 2.5 BMC Helix Support Engineer bridges the gap between traditional Level 2 troubleshooting and ...
Chicago, IL · On-site
$60/hr
We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A Level 2.5 BMC Helix Support Engineer bridges the gap between traditional Level 2 troubleshooting and ...
Chicago, IL · On-site
$60/hr
We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A Level 2.5 BMC Helix Support Engineer bridges the gap between traditional Level 2 troubleshooting and ...
Chicago, IL · On-site +1
$57K - $113K/yr
Senior Developer - In this senior role, the successful candidate will design, develop, integrate ... Develop and support UI components and clientside functionality using JavaScript and Dojo. * Write ...
Chicago, IL · On-site +1
$57K - $113K/yr
Senior Developer - In this senior role, the successful candidate will design, develop, integrate ... Develop and support UI components and clientside functionality using JavaScript and Dojo. * Write ...
Chicago, IL · Hybrid
$60/hr
\n \n \n \n \n We are seeking a BMC Helix Support Engineer\/Admin in Chicago, IL for a hybrid role. \n \n \n \n \n \n Summary: \n \n \n \n \n \n A Level 2.5 BMC Helix Support Engineer bridges the gap ...
Chicago, IL · Hybrid
$60/hr
\n \n \n \n \n We are seeking a BMC Helix Support Engineer\/Admin in Chicago, IL for a hybrid role. \n \n \n \n \n \n Summary: \n \n \n \n \n \n A Level 2.5 BMC Helix Support Engineer bridges the gap ...
Chicago, IL · On-site
$88K - $151K/yr
Northern Trust is looking for a Support Engineer, Sr. Associate to join our growing Portfolio ... Prior experience in a DevOps role using ADO. * Familiarity with current data tools and platforms.
Chicago, IL · On-site
$88K - $151K/yr
Northern Trust is looking for a Support Engineer, Sr. Associate to join our growing Portfolio ... Prior experience in a DevOps role using ADO. * Familiarity with current data tools and platforms.
Chicago, IL · On-site
$88K - $151K/yr
Northern Trust is looking for a Support Engineer, Sr. Associate to join our growing Portfolio ... Prior experience in a DevOps role using ADO. * Familiarity with current data tools and platforms.
Chicago, IL · On-site
$88K - $151K/yr
Northern Trust is looking for a Support Engineer, Sr. Associate to join our growing Portfolio ... Prior experience in a DevOps role using ADO. * Familiarity with current data tools and platforms.
Mundelein, IL · Remote
Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market.
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Mundelein, IL · Remote
Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market.
Chicago, IL · On-site
$56.25 - $74.25/hr
Support production applications and environments 24/7. * Effectively collaborate with members of ... engineer * 5 or more years of hands on SailPoint IDN/ISC experience * 5 or more years of hands-on ...
Chicago, IL · On-site
$56.25 - $74.25/hr
Support production applications and environments 24/7. * Effectively collaborate with members of ... engineer * 5 or more years of hands on SailPoint IDN/ISC experience * 5 or more years of hands-on ...
Chicago, IL · On-site
$73K - $80K/yr
The Production Support Engineering team plays a key role at FIS ® Amount™ by ensuring production issues are managed efficiently and effectively. You will manage high-priority issues to resolution ...
Chicago, IL · On-site
$73K - $80K/yr
The Production Support Engineering team plays a key role at FIS ® Amount™ by ensuring production issues are managed efficiently and effectively. You will manage high-priority issues to resolution ...
Chicago, IL · On-site
$73K - $97K/yr
As a Sales Support Engineer you'll be crucial in ensuring smooth operations and supporting our ... Ability to initiate engaging discussions with senior members of the group to identify project ...
Chicago, IL · On-site
$73K - $97K/yr
As a Sales Support Engineer you'll be crucial in ensuring smooth operations and supporting our ... Ability to initiate engaging discussions with senior members of the group to identify project ...
Chicago, IL · On-site
$133K - $172K/yr
What makes this Support Engineering role on the Prime team particularly interesting? • The systems we work on are invoked in every physical good purchase made worldwide, and our engineers work with ...
Chicago, IL · On-site
$133K - $172K/yr
What makes this Support Engineering role on the Prime team particularly interesting? • The systems we work on are invoked in every physical good purchase made worldwide, and our engineers work with ...
... supports QA during testing, and has oversight during implementation into production ... Bachelor's Degree 5 years of experience in Application development 1 year of experience as Senior ...
... supports QA during testing, and has oversight during implementation into production ... Bachelor's Degree 5 years of experience in Application development 1 year of experience as Senior ...
$23.2K - $36K
0% of jobs
$36K - $48.7K
0% of jobs
$48.7K - $61.5K
11% of jobs
$61.5K - $74.3K
5% of jobs
$84.2K is the 25th percentile. Wages below this are outliers.
$74.3K - $87.1K
12% of jobs
$87.1K - $99.9K
14% of jobs
The median wage is $104.5K / yr.
$99.9K - $112.7K
23% of jobs
$122.8K is the 75th percentile. Wages above this are outliers.
$112.7K - $125.4K
13% of jobs
$125.4K - $138.2K
6% of jobs
$138.2K - $151K
7% of jobs
$151K - $163.8K
9% of jobs
$23.2K
$106.4K
$163.8K
$80 - $100/hr
Full-time
Re-posted 26 days ago
Innovate. Create. Elevate.
At Ontrac Solutions, we partner with elite engineering organizations to build systems that operate at planetary scale.
About the Role
Ontrac Solutions is hiring a Senior Google Workspace Support Engineer for a leading Google Cloud partner. In this role, you will serve as a senior, customer-facing escalation point responsible for diagnosing complex Google Workspace issues, improving support operations, and mentoring other engineers-while delivering an exceptional, consultative support experience.
This organization provides 24x7 global support, so comfort with rotational schedules and participation in on-call rotations is essential.
What You'll Do (Responsibilities)
Isolate, troubleshoot, and resolve customer issues to a satisfactory outcome.
Guide customers on best practices for setup/configuration to achieve desired results.
Analyze legacy practices/data and configure appropriately in new environments.
Conduct customer reviews prior to release to confirm acceptance of data/configuration.
Maintain accurate activity records and timely updates for reporting and (where applicable) billing.
Improve and contribute to knowledge articles and support processes (including ServiceNow incident management enhancements).
Manage escalations, defect/problem resolution, and ensure crisp handoffs across teams (Incident Managers, Engineers, Account Management).
Act as a trusted ambassador in customer interactions; collaborate with partners and internal workgroups.
Required Credentials (Must-Have)
Associate Google Workspace Administrator Certification (required).
ChromeOS and Okta certifications expected to be completed within the first 90 days.
Required Qualifications
5+ years supporting Google Workspace in a production support environment.
Comfortable with rotational and weekend shifts and participating in on-call.
Advanced knowledge of Google Voice, ChromeOS Management, and Device Management.
Intermediate knowledge of GCDS.
Strong incident management and ticketing discipline; experience with tools like ServiceNow and/or JIRA.
Proven ability to handle escalations and mentor teammates.
Excellent written/verbal communication with the ability to communicate effectively with executive-level stakeholders.
Strong analytical skills; ability to manage multiple workstreams in a deadline-driven environment.
Experience producing technical assets/documentation (e.g., architecture designs, technical docs).
Nice-to-Have (Helpful Qualifications)
Familiarity with CMS tools (SharePoint, Jive, Drupal, WordPress).
Familiarity with AODocs.
Scripting skills (Python, JavaScript, Google Apps Script).
Strong grasp of best practices, design patterns, and reference architectures.
Working Model, Travel, and Expectations
Environment: 24x7 global support organization with rotational schedules.
Customer-facing time: approximately 50%.
Travel: approximately 10% to customer sites, conferences, and related events.
Onboarding: first-week orientation plus structured 90-day onboarding.
How Success Is Measured
Success is defined by the breadth and quality of your contributions, your support outcomes, customer feedback at ticket close, collaboration, and the consultative polish you bring to customer interactions. Growth tracks are available across engineering and management.
Employment Type: FULL_TIME
