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Senior Developer Support Engineer Jobs in Arizona

We are building a brandnew Product Support Engineering team to support the launch and growth of the Kestra Investor Solution, our nextgeneration platform designed to empower advisors and elevate the ...

Senior Developer

Tempe, AZ · On-site

$53 - $70/hr

Design and develop programming systems making specific determinations about system performance ... Provide assistance to testers and support personnel as needed to determine system problems. Regular ...

Senior DevOps & Cloud Engineer

Mesa, AZ

$114K - $146K/yr

OVERVIEW AND ESSENTIAL JOB FUNCTIONS The Senior DevOps & Cloud Engineer will be responsible for ... Hands-on and consultative support for customers, including provisioning resources and modifying ...

Senior DevOps & Cloud Engineer

Mesa, AZ · On-site +1

$114K - $146K/yr

OVERVIEW AND ESSENTIAL JOB FUNCTIONS The Senior DevOps & Cloud Engineer will be responsible for ... Hands-on and consultative support for customers, including provisioning resources and modifying ...

Production Support Engineer

Chandler, AZ · On-site

$41.25 - $54/hr

Collaborate with development, DevOps, and infrastructure teams to implement process improvements ... Experience supporting large-scale, high-availability systems in a 24x7 production environment.

Technical Support Engineer

Scottsdale, AZ · On-site

$44K - $60K/yr

... Senior Technical Support Engineer and specialized roles in Customer Engineering or Technical Success. Competencies and Behaviors * Collaboration, adaptability, problem-solving, customer focus ...

Software Engineer Senior DevOps

Phoenix, AZ · On-site

$97K - $152K/yr

We are seeking a Software Engineer Senior to support Commercial Lending platforms within CIB Tech. This role focuses on automation, production deployments, vulnerability remediation, and environment ...

Production Support Engineer

Phoenix, AZ · On-site

$51.75 - $67.50/hr

Production Support Engineer Location: Phoenix, Arizona Organization: TSMC AZ About TSMC TSMC is the world's leading semiconductor foundry, pioneering advanced chip manufacturing technologies that ...

Role Summary PDF is seeking an experienced Field Service Engineer to provide client support for PDF's advanced ebeam inspection tool. The ideal candidate is an organized and highly motivated team ...

Production Support Engineer

Phoenix, AZ

$51.75 - $67.50/hr

Production Support Engineer Location: Phoenix, Arizona Organization: TSMC AZ About TSMC TSMC is the world's leading semiconductor foundry, pioneering advanced chip manufacturing technologies that ...

Senior Field Support Engineer

Phoenix, AZ · On-site

$70K - $110K/yr

Role Summary PDF is seeking an experienced Field Service Engineer to provide client support for PDF's advanced ebeam inspection tool. The ideal candidate is an organized and highly motivated team ...

ABOUT THE ROLE We are seeking a Senior Developer with expertise in AWS serverless development to ... Build OpenSearch indexes to support robust natural language search functionality * Leverage AI ...

... Senior DevOps Engineer - Team Lead Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750 ... Support hybrid hosting models, on-premises environments and Azure cloud workloads. * Oversee ...

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Senior Developer Support Engineer information

What cities in Arizona are hiring for Senior Developer Support Engineer jobs? Cities in Arizona with the most Senior Developer Support Engineer job openings:
Infographic showing various Senior Developer Support Engineer job openings in Arizona as of July 2026, with employment types broken down into 86% Full Time, 3% Part Time, 1% Temporary, and 10% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution.

Product Support Engineer

kestra

Tempe, AZ

Other

Posted 11 days ago


Job description

Lead with Purpose. Partner with Impact. 

We are building a brandnew Product Support Engineering team to support the launch and growth of the Kestra Investor Solution, our nextgeneration platform designed to empower advisors and elevate the client experience. As a Product Support Engineer, you will play a foundational role in shaping how advisors onboard, configure, and successfully adopt this transformative solution.

This is not a traditional support role. You will be fully immersed in the agile delivery and rollout of the Investor Solution, working sidebyside with product, engineering, and implementation teams. Through this handson experience, you will develop deep platform expertise and become a trusted partner to advisors as they integrate the Investor Solution into their daily workflows. 

What You'll Do: 

  • Configure, validate, and support the Investor Solution to ensure a seamless advisor experience.
  • Develop standard operating procedures, support playbooks, and key performance metrics for the platform.
  • Provide highquality service through phone and email, addressing inquiries, troubleshooting issues, and guiding advisors through onboarding and configuration.
  • Provision and manage user access, ensuring timely setup and adherence to servicelevel agreements (SLAs).
  • Investigate and resolve escalated issues, collaborating closely with internal teams and external vendors to drive resolution.
  • Contribute to continuous improvement by identifying trends, recommending enhancements, and helping shape the longterm support model for the Investor Solution.

 

What You Bring:

  • Bachelor’s degree or equivalent handson experience in a technologyrelated field
  • Background in the financial services industry is preferred
  • Prior experience in technical support role is a plus
  • Prior experience with SQL or Salesforce is a plus
  • Exceptional customer service orientation with strong communication skills
  • Strong attention to detail and a high level of accuracy
  • Skilled in setting, managing, and aligning with client expectations
  • Strong analytical and problemsolving abilities, with excellent verbal and written communication skills