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Senior Desktop Support Engineer Jobs in Riverside, CA

Senior Thermal Engineer

Irvine, CA · Remote

$150K - $200K/yr

Expertise with Thermal Desktop * Proficiency performing hand calculations * Experience with 3D CAD ... We offer a comprehensive compensation and benefits package designed to support the well-being and ...

Provide Tier X/X troubleshooting and end-user support Required Skills * X+ years in EUC / Desktop Engineering * Strong experience with Intune and SCCM/MECM * Application packaging and deployment ...

As a member of the ArcGIS Desktop, ArcGIS Pro, and ArcGIS Enterprise teams, you will work with a ... Esri has a Relocation Assistance Program and can provide support with relocating to the Redlands ...

At the core of our company's identity is a strong foundation in engineering. We take great pride in ... ManageEngine ServiceDesk (formerly Desktop Central) * EDRs and NDRs such as CrowdStrike ...

At the core of our company's identity is a strong foundation in engineering. We take great pride in ... ManageEngine ServiceDesk (formerly Desktop Central) * EDRs and NDRs such as CrowdStrike ...

SOFTWARE DEVELOPER (.NET/C#)

Norco, CA · On-site

$95K - $150K/yr

Support and modernize legacy software systems, including applications developed in Delphi ... Develop desktop user interfaces and application functionality using modern software engineering ...

Senior Systems Engineer

Riverside, CA · On-site

$109K - $149K/yr

Job Title Senior Systems Engineer Location Riverside, CA US (Primary) Category Research ... Support engineering efforts related to system upgrades, enhancements, and technology refresh ...

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Showing results 1-20

Senior Desktop Support Engineer information

See Riverside, CA salary details

$23.5K

$107.7K

$165.9K

How much do senior desktop support engineer jobs pay per year?

As of Jul 21, 2026, the average yearly pay for senior desktop support engineer in Riverside, CA is $107,732.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $129,900.00 per year, depending on experience, location, and employer.

What is the difference between Senior Desktop Support Engineer vs Desktop Support Technician?

AspectSenior Desktop Support EngineerDesktop Support Technician
Required CredentialsTypically requires certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent experienceUsually requires CompTIA A+ or similar entry-level certifications
Work EnvironmentSupports complex hardware/software issues, often in corporate or enterprise settingsHandles basic troubleshooting, hardware setup, and user support in various environments
Employer & Industry UsageCommon in IT departments of large organizations, government, and enterprise sectorsFound in small to medium businesses, educational institutions, and retail

The main difference between a Senior Desktop Support Engineer and a Desktop Support Technician lies in experience, complexity of tasks, and certifications. Senior Engineers handle more advanced issues and often mentor junior staff, while Technicians focus on routine support and basic troubleshooting.

What are some common challenges faced by Senior Desktop Support Engineers, and how can they effectively address them?

Senior Desktop Support Engineers often encounter challenges such as managing complex technical issues across multiple platforms, balancing a high volume of support requests, and staying current with rapidly evolving technologies. Effective problem-solving, prioritization, and strong communication skills are essential for addressing these challenges. Additionally, collaborating closely with IT teams and proactively documenting solutions can streamline workflows and enhance overall support efficiency.

What are Senior Desktop Support Engineers?

Senior Desktop Support Engineers are experienced IT professionals who provide advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues that junior technicians cannot resolve, maintain and troubleshoot desktops, laptops, and peripherals, and ensure users have minimal downtime. In addition to direct support, they may also manage IT projects, implement new technologies, and mentor junior staff. Their role is critical in maintaining the productivity and security of a company’s IT environment.

What are the key skills and qualifications needed to thrive as a Senior Desktop Support Engineer, and why are they important?

To thrive as a Senior Desktop Support Engineer, you need extensive experience in troubleshooting hardware and software issues, a strong understanding of operating systems, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote management tools, ticketing systems (such as ServiceNow), and enterprise security protocols is crucial. Exceptional problem-solving abilities, communication skills, and a customer-focused attitude help you excel in supporting users and collaborating with IT teams. These skills ensure rapid issue resolution, minimize downtime, and maintain smooth business operations.
What are the most commonly searched types of Desktop Support Engineer jobs in Riverside, CA? The most popular types of Desktop Support Engineer jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Senior Desktop Support Engineer jobs? Cities near Riverside, CA with the most Senior Desktop Support Engineer job openings:
Infographic showing various Senior Desktop Support Engineer job openings in Riverside, CA as of July 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $107,732 per year, or $51.8 per hour.
Senior System Engineer - ArcGIS (Mission-Focused)

Senior System Engineer - ArcGIS (Mission-Focused)

Esri

Redlands, CA

$105K - $143K/yr

Other

Posted 27 days ago


Esri rating

9.5

Company rating: 9.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

6th of 209 rated software companies


Job description

Overview

Join Esri`s Professional Services team and lead the design and delivery of mission critical ArcGIS deployments supporting Defense and Intelligence operations.

As a Senior System Engineer, you will architect and optimize enterprise scale geospatial systems across complex, secure environments. You will guide customers on deployment strategies, high availability architectures, system performance, and integration across cloud, on-premises, and hybrid infrastructures.

You will act as a trusted technical leader, solving complex system challenges, influencing architecture decisions, and ensuring ArcGIS platforms are scalable, resilient, and aligned to mission needs. 

This role combines deep hands-on system engineering with technical leadership in environments where performance, security, and mission impact are critical. 

Esri has a Relocation Assistance Program and can provide support with relocating to the Redlands, CA area for this position. 

Responsibilities

  • Deploy and configure complex ArcGIS in a wide variety of environments across operation systems, cloud providers, security architectures, customer types and organizations, to meet the customer's service level agreement
  • Plan and execute the migration of content from one ArcGIS deployment to another, encompassing different architectures, deployment strategies and software components
  • Troubleshoot advanced ArcGIS deployments, providing guidance for platform components such as storage, networking and security
  • Work closely with customers and partners to identify, design, and certify key GIS workflows for the ArcGIS platform
  • Collaborate internally to help customer organizations align their technical objectives and business goals with Esri's technology platform

Requirements

  • 12+ years of professional experience in a similar position supporting similar responsibilities
  • Experience designing, implementing and/or administrating enterprise ArcGIS or other comparable IT systems (desktop, server and online)
  • Broad system administration experience on Windows and/or Linux
  • Working knowledge of at least one scripting or programming language (such as Python, PowerShell, Javascript, C#)
  • Familiarity with network concepts and topics (such as domains, directories, DNS, HTTPS, firewalls, proxies, load-balancing)
  • Experience with at least one RDBMS, including SQL query writing (such as SQL Server, Oracle, PostgreSQL)
  • US citizenship with Active or Current (within 2 years of active) Top Secret Security Clearance with SCI eligibility
  • Bachelor's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or STEM related field

Recommended Qualifications

  • Master's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or STEM related field
  • One or more industry-standard IT certifications (such as Esri, Microsoft, Amazon)
  • CompTIA Security + certification 
  • Experience with Esri software including ArcGIS Enterprise, ArcGIS Desktop, ArcGIS Online, Portal for ArcGIS and ArcGIS Runtime and their associates APIs or interfaces
  • Cloud-based system operations (SysOps)

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What Esri employees say

Pay

Benefits

Hours and flexibility

Workplace

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About ESRI

Sourced by ZipRecruiter

Our passion for improving quality of life through geography is at the heart of everything we do. Esri's geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Industry

Scientific research and development services

Company size

1,001 - 5,000 Employees

Headquarters location

Redlands, CA, US

Year founded

1969