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Senior Desktop Support Engineer Jobs in Riverside, CA

Scalence L.L.C.

Data Engineer - Lead

Irvine, CA · On-site

Skills- pipeline design| performance tuning (Databricks| Spark| PySpark| SQL| pipeline development| performance tuning) • Data Engineer - L3 Support Engineer (Sr) - Strong L3 Technical Capability ...

Magnolia Adult Day Health Care

Be Seen First

Computer Tech/Front Desk (Spoken Vietnamese)

Santa Ana, CA · On-site

$20/hr

Senior health center looking for a computer technician and front desk. Seeking someone reliable and ... 5. Desktop Support (Hardware/Software) 6. Networking (Lan & Wan) 7. Printer Sharing ...

Magnolia Adult Day Health Care

Be Seen First

Computer Tech/Front Desk (Spoken Vietnamese)

Santa Ana, CA · On-site

$20/hr

Senior health center looking for a computer technician and front desk. Seeking someone reliable and ... 5. Desktop Support (Hardware/Software) 6. Networking (Lan & Wan) 7. Printer Sharing ...

Snap-on Inc

Tech Support Analyst l

Tustin, CA

$55K - $65K/yr

Work cross-functionally with Engineering, Quality Assurance, Accounting, Production, and Repair ... Experience in an IT Service Desk, Help Desk, Desktop Support, or similar technical support role.

Snap-on Inc

Tech Support Analyst l

Tustin, CA · On-site

$55K - $65K/yr

Work cross-functionally with Engineering, Quality Assurance, Accounting, Production, and Repair ... Experience in an IT Service Desk, Help Desk, Desktop Support, or similar technical support role.

Snap-on Inc

Tech Support Analyst l

Tustin, CA · On-site

$55K - $65K/yr

Work cross-functionally with Engineering, Quality Assurance, Accounting, Production, and Repair ... Experience in an IT Service Desk, Help Desk, Desktop Support, or similar technical support role.

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All JobsDesktop Support Engineer JobsSenior Desktop Support Engineer JobsSenior Desktop Support Engineer Jobs in Riverside, CA

Senior Desktop Support Engineer information

See Riverside, CA salary details

$23.5K

$107.7K

$165.9K

How much do senior desktop support engineer jobs pay per year?

As of Jul 24, 2026, the average yearly pay for senior desktop support engineer in Riverside, CA is $107,732.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $129,900.00 per year, depending on experience, location, and employer.

What is the difference between Senior Desktop Support Engineer vs Desktop Support Technician?

AspectSenior Desktop Support EngineerDesktop Support Technician
Required CredentialsTypically requires certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent experienceUsually requires CompTIA A+ or similar entry-level certifications
Work EnvironmentSupports complex hardware/software issues, often in corporate or enterprise settingsHandles basic troubleshooting, hardware setup, and user support in various environments
Employer & Industry UsageCommon in IT departments of large organizations, government, and enterprise sectorsFound in small to medium businesses, educational institutions, and retail

The main difference between a Senior Desktop Support Engineer and a Desktop Support Technician lies in experience, complexity of tasks, and certifications. Senior Engineers handle more advanced issues and often mentor junior staff, while Technicians focus on routine support and basic troubleshooting.

What are some common challenges faced by Senior Desktop Support Engineers, and how can they effectively address them?

Senior Desktop Support Engineers often encounter challenges such as managing complex technical issues across multiple platforms, balancing a high volume of support requests, and staying current with rapidly evolving technologies. Effective problem-solving, prioritization, and strong communication skills are essential for addressing these challenges. Additionally, collaborating closely with IT teams and proactively documenting solutions can streamline workflows and enhance overall support efficiency.

What are Senior Desktop Support Engineers?

Senior Desktop Support Engineers are experienced IT professionals who provide advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues that junior technicians cannot resolve, maintain and troubleshoot desktops, laptops, and peripherals, and ensure users have minimal downtime. In addition to direct support, they may also manage IT projects, implement new technologies, and mentor junior staff. Their role is critical in maintaining the productivity and security of a company’s IT environment.

What are the key skills and qualifications needed to thrive as a Senior Desktop Support Engineer, and why are they important?

To thrive as a Senior Desktop Support Engineer, you need extensive experience in troubleshooting hardware and software issues, a strong understanding of operating systems, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote management tools, ticketing systems (such as ServiceNow), and enterprise security protocols is crucial. Exceptional problem-solving abilities, communication skills, and a customer-focused attitude help you excel in supporting users and collaborating with IT teams. These skills ensure rapid issue resolution, minimize downtime, and maintain smooth business operations.
What are the most commonly searched types of Desktop Support Engineer jobs in Riverside, CA? The most popular types of Desktop Support Engineer jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Senior Desktop Support Engineer jobs? Cities near Riverside, CA with the most Senior Desktop Support Engineer job openings:
Senior Desktop Support Engineer jobs near you
Infographic showing various Senior Desktop Support Engineer job openings in Riverside, CA as of July 2026, with employment types broken down into 73% Full Time, 15% Part Time, 1% Temporary, and 11% Contract. Highlights an 68% Physical, 3% Hybrid, and 29% Remote job distribution, with an average salary of $107,732 per year, or $51.8 per hour.
Senior Systems Administrator

Senior Systems Administrator

Quantum Electronic Payments

Anaheim, CA • On-site

$85K - $105K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

Unlock your potential with Quantum ePay® We're a growing fintech company focused on delivering innovative payment processing solutions and merchant technology that helps businesses lower costs, earn more, and operate with confidence. We power mission-critical payment processing platforms used by merchants and partners across the U.S.
We are looking for a dependable, hands-on Senior Systems Administrator to support and help manage our internal IT environment, systems, infrastructure, and security operations. This role will work directly with our Chief Engineering Officer and serve as the senior onsite IT resource for employees, systems administration, technical escalations, and internal technology improvements.
This role is a great fit for someone who takes initiative, stays organized, communicates clearly, and enjoys keeping systems secure, reliable, and running smoothly. The Senior Systems Administrator will help ensure our employees have the access, equipment, systems, and support they need, while also helping strengthen our IT processes, documentation, and overall system reliability.
Responsibilities
  • Manage and maintain company IT systems, user accounts, access permissions, hardware, software, and internal technology tools
  • Administer Microsoft 365, Active Directory, email, MFA, shared drives, security groups, and other business systems
  • Support onboarding and offboarding from an IT perspective, including account setup, access provisioning, equipment preparation, and access removal
  • Serve as an escalation point for the Desktop Support Technician and assist with more complex technical issues
  • Support laptops, desktops, printers, phones, conference room equipment, VPN access, and other onsite technology needs
  • Monitor system performance, troubleshoot issues, and help resolve outages or service interruptions
  • Maintain endpoint security, patching, device compliance, antivirus/EDR tools, and system updates
  • Support network equipment and basic network troubleshooting, including firewalls, switches, wireless access points, DNS, DHCP, and VPN
  • Maintain backups, disaster recovery procedures, and business continuity documentation
  • Track IT assets, licenses, equipment inventory, and system documentation
  • Create and maintain IT procedures, troubleshooting guides, onboarding/offboarding checklists, and internal support documentation
  • Coordinate with vendors and service providers as needed
  • Partner with the Chief Engineering Officer on IT priorities, security improvements, system upgrades, and internal technology projects
  • Identify opportunities to improve IT processes, reduce recurring issues, and strengthen system reliability and security

Qualifications
  • 5+ years of experience in systems administration, IT administration, infrastructure support, or a similar role
  • Strong experience with Microsoft 365, Active Directory, Windows environments, user access management, and endpoint support
  • Comfortable supporting both hardware and software issues in an onsite office environment
  • Working knowledge of networking concepts including DNS, DHCP, VPN, firewalls, switches, and wireless networks
  • Experience with endpoint management, patch management, device security, backups, and system monitoring
  • Solid understanding of security best practices including MFA, least privilege access, phishing awareness, endpoint protection, and user access reviews
  • Ability to troubleshoot technical issues independently and communicate updates clearly
  • Strong documentation habits and attention to detail
  • Comfortable working in a smaller company environment where priorities may shift and ownership is important
  • Professional, dependable, responsive, and service-minded
  • Able to communicate clearly with both technical and non-technical employees

Nice to Have
  • Experience in fintech, payment processing, banking, financial services, or another compliance-focused environment
  • Familiarity with PCI DSS, SOC, or similar security/compliance frameworks
  • Experience with EDR/MDR tools, vulnerability scanning, SIEM tools, or security monitoring platforms
  • Experience supporting both Windows and Mac devices
  • PowerShell scripting or basic automation experience
  • Experience improving onboarding/offboarding processes, access control, documentation, or IT asset management
  • Certifications such as CompTIA Security+, Network+, Microsoft certifications, or similar
  • Prior experience leading a small IT support function or serving as the primary IT point of contact for a business

Salary:
This role includes biannual profit-sharing bonuses as part of a total compensation package, in addition to a full range of medical, dental, retirement planning, and other benefits.
  • Salary range: $85,000 - $105,000
  • Salary including biannual profit-sharing bonus and comprehensive benefits program range (annualized): $109,725 - $ 133,725

Location: This role requires the employee to work fully onsite at our Anaheim Hills location.
Why Work Here?
  • Awarded Top Workplace of Orange County by the OC Register!
  • Flex PTO!
  • New state-of-the-art, open-concept facility with stand-up desks, balance boards, stationary bikes, and more!
  • Work hard, play hard culture!
  • Monthly Beer Socials and BBQs!
  • Proven "promote from within" mentality!
  • Benefit offerings:
    • Medical, dental, vision, acupuncture, and chiropractic
    • 401k Safe Harbor; 100% employer match processed semi-monthly, up to 4%
    • Profit Sharing; paid on a biannual basis

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