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Senior Desktop Support Engineer Jobs in Riverside, CA

Astir IT Solutions

Desktop Support Engineer

Irvine, CA · On-site

The Desktop Support Engineer will be responsible for providing hands-on IT support for end-user devices, workplace technology, and office infrastructure services at onsite locations in the USA. The ...

Infosys

Desktop Support Engineer

Irvine, CA · On-site

$68K - $94K/yr

... support tools. • Experience with end user hardware including desktops, laptops, monitors, printers, peripherals, and mobile devices. • Basic understanding of LAN / networking concepts and ...

Pop-Up Talent

Desktop Support Technician

Irvine, CA · On-site

$21.75 - $27.75/hr

Desktop Support Technician Irvine, CA 92614 SUMMARY: A Desktop Support Technician that possesses a ... Must be able to follow through procedures and protocols as outlines by senior management We are an ...

OSI Digital

Field Desktop Support Tech

Orange, CA · On-site

$50K - $75K/yr

As a key member of our support team, you will work closely with senior leadership and must exhibit ... Strong experience in Workstation Engineering (experience with PowerShell scripting, SCCM/MECM ...

OSI Digital

Field Desktop Support Tech

Anaheim, CA · On-site

$50K - $75K/yr

As a key member of our support team, you will work closely with senior leadership and must exhibit ... Strong experience in Workstation Engineering (experience with PowerShell scripting, SCCM/MECM ...

PRIORITY ONDEMAND

IT Support Engineer

Redlands, CA

The IT Support Engineer is a key member of the IT team and will be primarily responsible for ... Responsibilities include maintenance and management of company desktops, notebooks, mobile devices ...

Priority OnDemand

IT Support Engineer

Redlands, CA · On-site

$77K - $93K/yr

The IT Support Engineer is a key member of the IT team and will be primarily responsible for ... Responsibilities include maintenance and management of company desktops, notebooks, mobile devices ...

MetroSys

Technical Support Specialist

Irvine, CA · On-site

$20 - $30/hr

Escalate infrastructure, networking, and server issues to senior engineering teams when appropriate ... Desktop and laptop hardware * Basic understanding of: * Microsoft Entra ID (Azure AD) * Active ...

MetroSys

Technical Support Specialist

Irvine, CA · On-site

$20 - $30/hr

Escalate infrastructure, networking, and server issues to senior engineering teams when appropriate ... Desktop and laptop hardware * Basic understanding of: * Microsoft Entra ID (Azure AD) * Active ...

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All JobsDesktop Support Engineer JobsSenior Desktop Support Engineer JobsSenior Desktop Support Engineer Jobs in Riverside, CA

Senior Desktop Support Engineer information

See Riverside, CA salary details

$23.5K

$107.7K

$165.9K

How much do senior desktop support engineer jobs pay per year?

As of Jul 20, 2026, the average yearly pay for senior desktop support engineer in Riverside, CA is $107,732.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $129,900.00 per year, depending on experience, location, and employer.

What is the difference between Senior Desktop Support Engineer vs Desktop Support Technician?

AspectSenior Desktop Support EngineerDesktop Support Technician
Required CredentialsTypically requires certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent experienceUsually requires CompTIA A+ or similar entry-level certifications
Work EnvironmentSupports complex hardware/software issues, often in corporate or enterprise settingsHandles basic troubleshooting, hardware setup, and user support in various environments
Employer & Industry UsageCommon in IT departments of large organizations, government, and enterprise sectorsFound in small to medium businesses, educational institutions, and retail

The main difference between a Senior Desktop Support Engineer and a Desktop Support Technician lies in experience, complexity of tasks, and certifications. Senior Engineers handle more advanced issues and often mentor junior staff, while Technicians focus on routine support and basic troubleshooting.

What are some common challenges faced by Senior Desktop Support Engineers, and how can they effectively address them?

Senior Desktop Support Engineers often encounter challenges such as managing complex technical issues across multiple platforms, balancing a high volume of support requests, and staying current with rapidly evolving technologies. Effective problem-solving, prioritization, and strong communication skills are essential for addressing these challenges. Additionally, collaborating closely with IT teams and proactively documenting solutions can streamline workflows and enhance overall support efficiency.

What are Senior Desktop Support Engineers?

Senior Desktop Support Engineers are experienced IT professionals who provide advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues that junior technicians cannot resolve, maintain and troubleshoot desktops, laptops, and peripherals, and ensure users have minimal downtime. In addition to direct support, they may also manage IT projects, implement new technologies, and mentor junior staff. Their role is critical in maintaining the productivity and security of a company’s IT environment.

What are the key skills and qualifications needed to thrive as a Senior Desktop Support Engineer, and why are they important?

To thrive as a Senior Desktop Support Engineer, you need extensive experience in troubleshooting hardware and software issues, a strong understanding of operating systems, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote management tools, ticketing systems (such as ServiceNow), and enterprise security protocols is crucial. Exceptional problem-solving abilities, communication skills, and a customer-focused attitude help you excel in supporting users and collaborating with IT teams. These skills ensure rapid issue resolution, minimize downtime, and maintain smooth business operations.
What are the most commonly searched types of Desktop Support Engineer jobs in Riverside, CA? The most popular types of Desktop Support Engineer jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Senior Desktop Support Engineer jobs? Cities near Riverside, CA with the most Senior Desktop Support Engineer job openings:
Senior Desktop Support Engineer jobs near you
Infographic showing various Senior Desktop Support Engineer job openings in Riverside, CA as of July 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $107,732 per year, or $51.8 per hour.
Desktop Support Engineer

Desktop Support Engineer

Astir IT Solutions

Irvine, CA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Desktop Support EngineerIntroduction:

The Desktop Support Engineer will be responsible for providing hands-on IT support for end-user devices, workplace technology, and office infrastructure services at onsite locations in the USA. The role requires strong experience in deskside support, hardware lifecycle services, incident request handling, asset coordination, and user support in an enterprise environment. The engineer will act as the primary onsite contact for IT operational support and ensure timely resolution of tickets.

Responsibilities:
  • Hardware Support: Set up and fix laptops (Windows/Mac), monitors, printers, and meeting room tech.
  • Tech Bar Support: Run the office walk-up IT desk to assist employees face-to-face.
  • Troubleshooting: Resolve daily network, VPN, email, OS, and software issues.
  • Asset Lifecycle: Track physical inventory, handle new-hire deployments, and manage equipment returns.
  • Ticket Management: Resolve incoming incidents in ServiceNow within target deadlines (SLAs).
Requirements:

Required Skills: Microsoft Windows, Mobile Devices, Management,ServiceNow

Preferred Skills: ITIL certification, experience with ServiceNow, strong communication skills

Thank you,

Bharath M

Account Manager

Astir IT Solutions, Inc - An E-Verified Company

Email:

50 Cragwood Rd. Suite # 219, South Plainfield, NJ 07080

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