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Senior Desktop Support Engineer Jobs in Texas (NOW HIRING)

krg technology inc

Desktop Support

Plano, TX · On-site

We are looking for Desktop Support - Plano, TX . Kindly forward me your resume, Expected pay rate ... Kind Regards, Arun R Sr.Technical Recruiter KRG Technologies Inc Phone: 661 367 8000 Ext - 207 ...

TechClub Inc.

Desktop Support

Irving, TX · On-site

Desktop Support Location: Irving, TX /Onsite Knowledge of trouble shooting of desktops, Printers Working experience in warehouse, Distribution center Basic Knowledge of network trouble shooting ...

Alleare Consulting

IT Support Engineer

Dallas, TX · On-site

IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support ... Work as Help Desk/Desktop Support staff to address reported issues and act as onsite support for ...

TEKsystems

Desktop Support

Houston, TX

$25/hr

... Engineering, Service Operations, and clinical stakeholders to resolve migration challenges. • ... Required Qualifications • 2+ years of Desktop Support experience. • Experience with Windows ...

New

TEKsystems

Desktop Support

Houston, TX

$25/hr

Provide onsite desktop support and troubleshooting for end users. * Validate application and ... Work closely with Endpoint Engineering, Service Operations, and clinical stakeholders to resolve ...

New

AMSYS Talent

System Support Analyst

Houston, TX · On-site

What We're Looking For * 5+ years of IT infrastructure or senior desktop support experience. * Strong Microsoft 365 administration experience. * Experience supporting Windows Server, Active Directory ...

1 point system

SCCM Engineer

Dallas, TX · On-site

Managed Desktop & Citrix (AVD) Group Position Overview: UT Southwestern is seeking a skilled and reliable Desktop Support Engineer to join the Managed Desktop & Citrix (AVD) team on a 6-month ...

TEKsystems

Desktop Support

Austin, TX

$25 - $30/hr

Description The Desktop Tech is responsible for providing Level 2 hardware and software support to ... Partner with Business Units, Active Directory, Messaging, Network, Engineering, Information ...

Apexon

IT System Engineer (Desktop Support)

Austin, TX · On-site

Job Title: IT Systems Engineer (IT Desktop Engineer) Location: Austin, TX (Day 1 Onsite) Description: Description: We are seeking a skilled IT System Engineer to support and maintain both virtual and ...

Apexon

IT System Engineer (Desktop Support)

Austin, TX · On-site

Job Title: IT Systems Engineer (IT Desktop Engineer) Location: Austin, TX (Day 1 Onsite) Description: Description: We are seeking a skilled IT System Engineer to support and maintain both virtual and ...

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Senior Desktop Support Engineer information

See Texas salary details

$21K

$96.2K

$148.1K

How much do senior desktop support engineer jobs pay per year?

As of Aug 11, 2026, the average yearly pay for senior desktop support engineer in Texas is $96,206.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,900.00 and $116,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Desktop Support Engineer vs Desktop Support Technician?

AspectSenior Desktop Support EngineerDesktop Support Technician
Required CredentialsTypically requires certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent experienceUsually requires CompTIA A+ or similar entry-level certifications
Work EnvironmentSupports complex hardware/software issues, often in corporate or enterprise settingsHandles basic troubleshooting, hardware setup, and user support in various environments
Employer & Industry UsageCommon in IT departments of large organizations, government, and enterprise sectorsFound in small to medium businesses, educational institutions, and retail

The main difference between a Senior Desktop Support Engineer and a Desktop Support Technician lies in experience, complexity of tasks, and certifications. Senior Engineers handle more advanced issues and often mentor junior staff, while Technicians focus on routine support and basic troubleshooting.

What are some common challenges faced by senior desktop support engineers, and how can they effectively address them?

Senior Desktop Support Engineers often encounter challenges such as managing complex technical issues across multiple platforms, balancing a high volume of support requests, and staying current with rapidly evolving technologies. Effective problem-solving, prioritization, and strong communication skills are essential for addressing these challenges. Additionally, collaborating closely with IT teams and proactively documenting solutions can streamline workflows and enhance overall support efficiency.

What is a senior desktop support engineer?

Senior Desktop Support Engineers are experienced IT professionals who provide advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues that junior technicians cannot resolve, maintain and troubleshoot desktops, laptops, and peripherals, and ensure users have minimal downtime. In addition to direct support, they may also manage IT projects, implement new technologies, and mentor junior staff. Their role is critical in maintaining the productivity and security of a company’s IT environment.

What are the key skills and qualifications needed to thrive as a senior desktop support engineer?

To thrive as a Senior Desktop Support Engineer, you need extensive experience in troubleshooting hardware and software issues, a strong understanding of operating systems, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote management tools, ticketing systems (such as ServiceNow), and enterprise security protocols is crucial. Exceptional problem-solving abilities, communication skills, and a customer-focused attitude help you excel in supporting users and collaborating with IT teams. These skills ensure rapid issue resolution, minimize downtime, and maintain smooth business operations.
What are the most commonly searched types of Desktop Support Engineer jobs in Texas? The most popular types of Desktop Support Engineer jobs in Texas are:
What cities in Texas are hiring for Senior Desktop Support Engineer jobs? Cities in Texas with the most Senior Desktop Support Engineer job openings:
Senior Desktop Support Engineer jobs near you
Infographic showing various Senior Desktop Support Engineer job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $96,206 per year, or $46.3 per hour.

Senior Desktop Support Technician (San Antonio, TX)

Affinius Capital

San Antonio, TX • On-site

Other

Medical, Dental, Vision, Retirement

Re-posted 12 days ago

Job description

Company Overview
Along with its affiliate companies, Affinius Capital invests across the risk spectrum for a global client base, managing over $61 billion in gross assets under management within a diversified portfolio across North America and Europe. Affinius Capital provides strategic equity and debt capital, including to capitalize on the accelerating demand for technology-driven real estate assets, to meet the critical need for housing solutions, and for other market and capital structure opportunities exhibiting compelling risk-return characteristics. For more information, visit affiniuscapital.com.
Job Description
The Senior Desktop Support Technician provides advanced technical support and serves as the primary resource for complex issues related to end-user computing environments. This role is responsible for ensuring the stability, security, and efficiency of desktop systems including hardware, software, and mobile devices. The position requires expertise in troubleshooting, device lifecycle management, and modern endpoint management solutions such as Microsoft Intune.
Essential Duties and Responsibilities:
  • Serve as one of the primary resources for advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams.
  • Manage and track support requests through ServiceNow, ensuring accurate documentation and timely resolution.
  • Configure, diagnose, reload, troubleshoot, and repair Windows and macOS laptops, desktops, and associated peripherals.
  • Assist with Active Directory and Entra ID administration and user account management.
  • Support and maintain Microsoft 365 applications and services, including Teams and Exchange Online.
  • Some knowledge in Microsoft Intune for device enrollment, compliance policies, configuration profiles, and application deployment.
  • Perform device lifecycle management, including imaging, deployment, and decommissioning of endpoints; Maintain accurate IT asset inventory and ensure compliance with organizational standards.
  • Provide technical support for audio/video and Teams equipment in conference rooms.
  • Develop and maintain technical documentation, including knowledge base articles and standard operating procedures.
  • Participate in IT projects and on-call rotations as required.
  • Process Improvement: Identify opportunities to streamline support processes and improve user experience.
  • Perform other essential duties as assigned.

Requirements
  • 4+ years of experience providing technical support in a corporate environment, including advanced troubleshooting and escalation responsibilities.
  • Strong knowledge of Windows 10/11, macOS, and mobile device platforms (iOS).
  • Hands-on experience with Microsoft Intune and modern device management practices.
  • Familiarity with Active Directory and Entra ID.
  • Experience with Office 365 administration.
  • Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN).
  • Excellent communication and customer service skills.
  • Ability to work independently and collaboratively in a team environment.
  • Willingness to work on-site and participate in an on-call rotation.
  • Qualifications may warrant placement in a different job title.

Preferred Qualifications:
  • Knowledge of ITIL best practices.
  • Certifications such as Microsoft Certified: Modern Desktop Administrator Associate, CompTIA A+.
  • Experience with Microsoft security platforms such as Microsoft Defender XDR, Microsoft Sentinel, and Microsoft Purview is a plus.

Key Competencies:
  • Strong time management and organizational skills.
  • Excellent interpersonal skills with the ability to interact across all organizational levels.
  • Analytical and problem-solving abilities with attention to detail.
  • Ability to document and communicate technical information clearly and effectively.

Affinius Capital complies with laws and regulations that permit certain requests related to your data in our files, including, but not limited to, the California Consumer Privacy Act (the "CCPA"). The Company's privacy policy and contact information for questions regarding your data or the policy may be found here.
At Affinius Capital our employees enjoy generous benefits packages including comprehensive medical, dental and vision plans, 401k, educational and professional designation assistance, casual dress attire and much more! The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Affinius Capital is an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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