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Senior Desktop Engineer Jobs in Springfield, VA (NOW HIRING)

GRVTY

Senior VDI Engineer

Springfield, VA

$125K - $137K/yr

Virtual Desktop Engineer to support the design, configuration, and maintenance of a large, globally ... Progressive roles from Administrator to Sr. Engineer. * Citrix Virtual Apps and Desktops v7.15 and ...

kgs

End-User Computing (EUC) Engineer

Washington, DC · On-site

This role is distinguished from the Desktop / Field Support Technician by its focus on engineering ... Coordinate with the Microsoft Infrastructure Administrator (Senior) on endpoint security policy ...

kgs

End-User Computing (EUC) Engineer

Washington, DC

This role is distinguished from the Desktop / Field Support Technician by its focus on engineering ... Coordinate with the Microsoft Infrastructure Administrator (Senior) on endpoint security policy ...

GRVTY

Senior VDI Engineer

Springfield, VA · On-site

$125K - $137K/yr

Virtual Desktop Engineer to support the design, configuration, and maintenance of a large, globally ... Progressive roles from Administrator to Sr. Engineer. * Citrix Virtual Apps and Desktops v7.15 and ...

GRVTY

Senior VDI Engineer

Springfield, VA · On-site

$125K - $137K/yr

Virtual Desktop Engineer to support the design, configuration, and maintenance of a large, globally ... Progressive roles from Administrator to Sr. Engineer. * Citrix Virtual Apps and Desktops v7.15 and ...

KBR

Senior VIP Desktop Support Technician

Washington, DC · On-site

$23 - $29.25/hr

Senior VIP Desktop Support Technician KBR is seeking a Senior VIP Desktop Support Technician to ... engineering, science, technology, and mission support solutions. This is a full-time onsite ...

KBR

Senior VIP Desktop Support Technician

Arlington, VA · On-site

$23.25 - $29.50/hr

Senior VIP Desktop Support Technician KBR is seeking a Senior VIP Desktop Support Technician to ... engineering, science, technology, and mission support solutions. This is a full-time onsite ...

KBR, Inc.

Senior VIP Desktop Support Technician

Arlington, VA · On-site

$23.25 - $29.50/hr

Senior VIP Desktop Support Technician KBR is seeking a Senior VIP Desktop Support Technician to ... engineering, science, technology, and mission support solutions. This is a full-time onsite ...

USM

Desktop Support

Washington, DC

... Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint ... With oversight by more senior associates, ability to self-direct, work independently and ...

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All JobsDesktop Engineer JobsSenior Desktop Engineer JobsSenior Desktop Engineer Jobs in Springfield, VA

Senior Desktop Engineer information

See Springfield, VA salary details

$10

$47

$85

How much do senior desktop engineer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for senior desktop engineer in Springfield, VA is $47.21, according to ZipRecruiter salary data. Most workers in this role earn between $29.13 and $60.53 per hour, depending on experience, location, and employer.

What is a senior desktop engineer?

A Senior Desktop Engineer is an IT professional responsible for designing, implementing, and maintaining desktop computing environments within an organization. They manage software deployments, troubleshoot complex technical issues, and ensure that all end-user devices are secure and up to date. Senior Desktop Engineers also develop standard operating procedures, lead technical projects, and may mentor junior staff. They play a crucial role in supporting employees' productivity by providing reliable desktop solutions and support.

What are the key skills and qualifications needed to thrive as a senior desktop engineer?

To thrive as a Senior Desktop Engineer, you need deep expertise in Windows and Mac OS environments, endpoint management, and troubleshooting, typically supported by a degree in IT or related certifications like Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with tools such as SCCM, Intune, Active Directory, and scripting languages like PowerShell is highly valuable. Strong problem-solving abilities, effective communication, and a customer-focused attitude set top performers apart. These skills and qualities ensure reliable system performance, efficient support, and a positive user experience in complex enterprise environments.

What are some common challenges faced by senior desktop engineers, and how can they be effectively managed?

Senior Desktop Engineers often encounter challenges such as managing large-scale software deployments, ensuring security compliance across diverse systems, and supporting end-users with varying technical skills. Addressing these requires strong problem-solving abilities, up-to-date knowledge of endpoint management tools, and effective communication with both IT peers and non-technical staff. Proactively documenting processes and staying current with evolving technologies can help streamline workflows and minimize disruptions.

What is the difference between Senior Desktop Engineer vs Desktop Support Specialist?

AspectSenior Desktop EngineerDesktop Support Specialist
Required CredentialsBachelor's in IT or related, certifications like CompTIA A+ or Microsoft CertifiedHigh school diploma or associate's degree, certifications like CompTIA A+
Work EnvironmentDesigning, implementing, and maintaining desktop systems in corporate environmentsProviding technical support and troubleshooting for end-users
Employer & Industry UsageUsed in IT departments across various industries, focusing on infrastructureCommon in help desks, support centers, and smaller IT teams

The Senior Desktop Engineer typically handles advanced desktop infrastructure tasks, including system design and deployment, while the Desktop Support Specialist focuses on resolving user issues and providing technical support. Both roles require similar certifications but differ in scope and responsibilities within IT teams.

How much do senior desktop engineers make?

Senior desktop engineers typically earn between $80,000 and $120,000 annually, depending on experience, certifications, and the company. In high-demand areas, salaries can exceed this range, especially for those with advanced skills in troubleshooting, network configuration, and enterprise environments.

What job categories do people searching Senior Desktop Engineer jobs in Springfield, VA look for?

The top searched job categories for Senior Desktop Engineer jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Senior Desktop Engineer jobs?

Cities near Springfield, VA with the most Senior Desktop Engineer job openings:

Senior Desktop Engineer jobs near you
Infographic showing various Senior Desktop Engineer job openings in Springfield, VA as of August 2026, with employment types broken down into 87% Full Time, 7% Part Time, and 6% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $98,205 per year, or $47.2 per hour.

Senior Desktop Support Technician

AHU Technologies Inc

Washington, DC • On-site

$32 - $35/hr

Full-time

Posted 12 days ago

Job description

Job Description: 
Short Description:
Provides first-line tech support for District employees, ensuring quick IT issue resolution and strong customer service. Maintains reliable access to technology, troubleshoots hardware and software, and escalates complex problems as needed
 
Complete Description: 
Employment type: W2/1099/C2C
Position Summary
The Help Desk Technician provides first‑line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service. This role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams.
 
Key Responsibilities
Technical Support & Troubleshooting

  • Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, printers, and peripherals.
  • Troubleshoot issues related to Windows OS, Microsoft 365, VPN, network connectivity, and standard enterprise applications.
  • Assist with password resets, account unlocks, and identity management through Active Directory and other authentication tools.
  • Diagnose and resolve hardware failures, software errors, and configuration issues.
Customer Service & Communication

  • Serve as the first point of contact for IT support requests via phone, email, ticketing system, or walk‑ins.
  • Deliver clear, courteous, and professional communication to end users.
  • Document all support interactions, resolutions, and follow‑up actions in the ticketing system.
  • Provide guidance and training to users on basic technology functions and best practices.
System & Device Management

  • Install, configure, and update software and operating systems on end‑user devices.
  • Support device imaging, deployment, and lifecycle management.
  • Maintain inventory of IT equipment, ensuring accurate tracking and documentation.
Escalation & Collaboration

  • Escalate complex or unresolved issues to specialized teams (network, security, server, or application support).
  • Collaborate with other IT staff to identify recurring issues and recommend improvements.
  • Participate in incident response efforts when needed, including outages or critical system disruptions.
Security & Compliance

  • Ensure all devices and systems comply with District security policies.
  • Support patching, antivirus updates, and security configurations on end‑user devices.
  • Report potential security incidents or vulnerabilities to the appropriate teams.
Required Qualifications

  • High school diploma or equivalent; associate degree or technical certification preferred.
  • Strong knowledge of Windows 11, Microsoft 365, and common enterprise applications such as
  • Familiarity with Active Directory, Service Now ticketing systems, and remote support tools.
  • Ability to troubleshoot hardware, software, and network issues.
  • Excellent communication, customer service, and problem‑solving skills.
Preferred Qualifications

  • CompTIA A+, Network+, or Security+ certification.
  • Experience supporting government or large enterprise environments.
  • Knowledge of ITIL practices and service management principles.
Key Competencies

  • Strong customer‑service orientation.
  • Ability to work independently and as part of a team.
  • Patience, professionalism, and attention to detail.
  • Ability to manage multiple tasks in a fast‑paced environment.
 
CONTRACT JOB DESCRIPTION
 Responsibilities:
1. Responds to and diagnoses problems through discussion with users.
 2. Ensures a timely process through which problems are controlled, including problem recognition, research, isolation, resolution, and follow-up steps.
 3. Supervises operation of help desk and serves as focal point for customer concerns.
 4. Provides support to end users on a variety of issues.
 5. Identifies, researches, and resolves technical problems.
 6. Responds to telephone calls, emails, and personnel requests for technical support.
 7. Documents, tracks, and monitors the problem to ensure a timely resolution.
 8. Provides second-tier support to end users for either PC, server, or mainframe applications or hardware.
 9. Interacts with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
 10. Simulates or recreates user problems to resolve operating difficulties.
 11. Recommends systems modifications to reduce user problems.
 
 Skills:
·       Bachelor’s degree in IT or related field or equivalent experience. Highly desired 20 Years
·       16+ yrs. diagnosing and resolving end user computer/computer peripherals problems. Required 16 Years
·       16+ yrs. providing second-tier support to end users, server, or mainframe apps/hardware. Required 16 Years
·       16+ yrs. documenting, tracking, and monitoring end user, server, or mainframe apps/hardware problems. Highly desired 16 Years.
·       Strong knowledge of Windows 11, Microsoft 365, and common enterprise applications. Required 10 Years
·       Install, configure, and update software and operating systems on end user devices. Required 16 Years
·       Familiarity with Active Directory, Service Now ticketing systems, and remote support tools. Required 16 Years
·       Troubleshoot issues related to Windows OS, Microsoft 365, VPN, network connectivity, and standard enterprise applications. Required 10 Years
·       Assist with password resets, account unlocks, and identity management through Active Directory and other authentication tools. Required 16 Years
·       Diagnose and resolve hardware failures, software errors, and configuration issues.
·       Required 16 Years
·       Deliver clear, courteous, and professional communication to end users. Required 16 Years
·       Install, configure, and update software and operating systems on end user devices Required 16 Years 
·       Document all support interactions, resolutions, and follow up actions in the ticketing system. Required 16 Years 
·       Provide guidance and training to users on basic technology functions and best practices. Required 16 Years