C Store Lead CSR
Akron, IN · On-site
Lead Customer Service Representative At Good Oil, we pride ourselves in community involvement, integrity, and high moral standards. We look for those same values in our people. Good Oil Company ...
C Store Lead CSR
Akron, IN · On-site
Lead Customer Service Representative At Good Oil, we pride ourselves in community involvement, integrity, and high moral standards. We look for those same values in our people. Good Oil Company ...
Personal Lines Insurance Customer Service Representative
Peru, IN · On-site
$36K - $48K/yr
Personal Lines Insurance Customer Service Representative We are a locally owned independent insurance agency that believes in doing business the right way--by taking care of our clients and our team.
Quick apply
Personal Lines Insurance Customer Service Representative
Peru, IN · On-site
$36K - $48K/yr
Personal Lines Insurance Customer Service Representative We are a locally owned independent insurance agency that believes in doing business the right way--by taking care of our clients and our team.
C Store Lead CSR
Winamac, IN · On-site
As a Lead Customer Service Representative, you will be responsible for overseeing the daily operations of a gas station. You will interact with people from all over, assisting in their needs ...
C Store Lead CSR
Winamac, IN · On-site
As a Lead Customer Service Representative, you will be responsible for overseeing the daily operations of a gas station. You will interact with people from all over, assisting in their needs ...
Customer Service Rep(02535) - 202 N. Detroit St.
Warsaw, IN · On-site
$13.50 - $18.50/hr
As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us ...
Customer Service Rep(02535) - 202 N. Detroit St.
Warsaw, IN · On-site
$13.50 - $18.50/hr
As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us ...
Customer Service Rep(02535) - 202 N. Detroit St.
Warsaw, IN · On-site
$13.50 - $18.50/hr
As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us ...
Customer Service Rep(02535) - 202 N. Detroit St.
Warsaw, IN · On-site
$13.50 - $18.50/hr
As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us ...
Customer Service Rep(02657) - 1307 N Cass St
Wabash, IN · On-site
$14.75 - $20.25/hr
Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride.
Customer Service Rep(02657) - 1307 N Cass St
Wabash, IN · On-site
$14.75 - $20.25/hr
Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride.
Customer Service Rep(02657) - 1307 N Cass St
Wabash, IN · On-site
$14.75 - $20.25/hr
Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride.
Customer Service Rep(02657) - 1307 N Cass St
Wabash, IN · On-site
$14.75 - $20.25/hr
Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride.
Customer Service Rep(02516) - 491 N. Broadway
Peru, IN · On-site
$14.75 - $20/hr
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize ...
Customer Service Rep(02516) - 491 N. Broadway
Peru, IN · On-site
$14.75 - $20/hr
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize ...
Customer Service Rep(02516) - 491 N. Broadway
Peru, IN · On-site
$14.75 - $20/hr
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize ...
Customer Service Rep(02516) - 491 N. Broadway
Peru, IN · On-site
$14.75 - $20/hr
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize ...
Customer Service Rep(02670) 3423 E Market St.
Logansport, IN · On-site
$14.75 - $20/hr
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize ...
Customer Service Rep(02670) 3423 E Market St.
Logansport, IN · On-site
$14.75 - $20/hr
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize ...
Customer Service Rep(02670) 3423 E Market St.
Logansport, IN · On-site
$14.75 - $20/hr
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize ...
Customer Service Rep(02670) 3423 E Market St.
Logansport, IN · On-site
$14.75 - $20/hr
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize ...
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. * Interest in marketing products and services based on customer needs.
Quick apply
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. * Interest in marketing products and services based on customer needs.
Customer Service
$10 - $13/hr
Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...
Quick apply
Customer Service
$10 - $13/hr
Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...
Customer Service
$10 - $13/hr
Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...
Quick apply
Customer Service
$10 - $13/hr
Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...
Customer Service
$10 - $13/hr
Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...
Quick apply
Customer Service
$10 - $13/hr
Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...
Customer Care Representative
Knox, IN · On-site
$14 - $19/hr
To provide service support and coordinate activities in the area of service to ensure safe, timely ... customer service and safety. * Ability to be a positive representative of the Company both ...
Customer Care Representative
Knox, IN · On-site
$14 - $19/hr
To provide service support and coordinate activities in the area of service to ensure safe, timely ... customer service and safety. * Ability to be a positive representative of the Company both ...
Client Service Representative
Winona Lake, IN · On-site
$14.75 - $20/hr
In the role of Client Service Representative, you are at the forefront of the client experience ... Understanding CRM workflows and reporting; utilizing CRM to document client information, notes, and ...
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Client Service Representative
Winona Lake, IN · On-site
$14.75 - $20/hr
In the role of Client Service Representative, you are at the forefront of the client experience ... Understanding CRM workflows and reporting; utilizing CRM to document client information, notes, and ...
Customer Fulfillment Rep
$12.75 - $17.50/hr
A customer fulfillment employee is the specialist within an organization responsible for handling all the necessary administrative tasks associated with the entire purchase order process. You ...
Customer Fulfillment Rep
$12.75 - $17.50/hr
A customer fulfillment employee is the specialist within an organization responsible for handling all the necessary administrative tasks associated with the entire purchase order process. You ...
Chore-Time Customer Fulfillment Rep
Milford, IN · On-site
$12.75 - $17.50/hr
Job Title Business Unit Department Reports To Customer Fulfillment Representative Chore-Time Customer Service Customer Service Manager BU Location BU Acceptance Approved By: Date Approved Milford, IN ...
Chore-Time Customer Fulfillment Rep
Milford, IN · On-site
$12.75 - $17.50/hr
Job Title Business Unit Department Reports To Customer Fulfillment Representative Chore-Time Customer Service Customer Service Manager BU Location BU Acceptance Approved By: Date Approved Milford, IN ...
Chore-Time Customer Fulfillment Rep
$12.75 - $17.50/hr
Job Title Business Unit Department Reports To Customer Fulfillment Representative Chore-Time Customer Service Customer Service Manager BU Location BU Acceptance Approved By: Date Approved Milford, IN ...
Chore-Time Customer Fulfillment Rep
$12.75 - $17.50/hr
Job Title Business Unit Department Reports To Customer Fulfillment Representative Chore-Time Customer Service Customer Service Manager BU Location BU Acceptance Approved By: Date Approved Milford, IN ...
Senior Customer Service Representative information
See Rochester, IN salary details
$11.40 - $13.33
1% of jobs
$13.33 - $15.26
7% of jobs
$15.26 - $17.19
15% of jobs
$17.35 is the 25th percentile. Wages below this are outliers.
$17.19 - $19.12
22% of jobs
The median wage is $19.63 / hr.
$19.12 - $21.05
18% of jobs
$22.86 is the 75th percentile. Wages above this are outliers.
$21.05 - $22.98
13% of jobs
$22.98 - $24.91
9% of jobs
$24.91 - $26.84
6% of jobs
$26.84 - $28.77
4% of jobs
$28.77 - $30.70
2% of jobs
$30.70 - $32.63
2% of jobs
$11
$21
$32
How much do senior customer service representative jobs pay per hour?
As of Aug 17, 2026, the average hourly pay for senior customer service representative in Rochester, IN is $21.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.70 per hour, depending on experience, location, and employer.
What is a senior customer service representative?
Senior Customer Service Representatives are experienced professionals who handle complex customer inquiries, resolve issues, and provide guidance to both customers and junior staff. They often act as a bridge between customers and management, ensuring high-quality service and customer satisfaction. Their responsibilities may also include training new employees, handling escalated complaints, and implementing service improvement strategies.
What are the key skills and qualifications needed to thrive as a senior customer service representative?
To thrive as a Senior Customer Service Representative, you need strong problem-solving abilities, in-depth product knowledge, and several years of customer service experience, often supported by a relevant diploma or degree. Familiarity with CRM software, call center systems, and ticketing platforms is typically required. Excellent communication, patience, and leadership skills help you resolve complex issues and mentor junior staff. These skills are essential to ensure high-quality customer interactions, efficient issue resolution, and ongoing team improvement.
How does a senior customer service representative typically collaborate with other departments to resolve complex customer issues?
Senior Customer Service Representatives often act as a bridge between customers and other departments such as technical support, billing, or product management. When handling complex or escalated cases, they coordinate with these teams to gather detailed information or implement solutions, ensuring that customer concerns are addressed thoroughly and efficiently. Effective communication and a proactive approach are key, as seniors not only relay information but also advocate for the customer’s needs within the organization. This cross-functional collaboration helps maintain high customer satisfaction and streamlines problem resolution.
What is the difference between Senior Customer Service Representative vs Customer Service Associate?
| Aspect | Senior Customer Service Representative | Customer Service Associate |
|---|---|---|
| Required Credentials | High school diploma; experience in customer service; sometimes certifications in communication or CRM software | High school diploma or equivalent; entry-level customer service experience |
| Work Environment | Call centers, retail, corporate offices; handling complex customer issues | Retail stores, call centers, front desk; basic customer interactions |
| Employer & Industry Usage | Retail, telecommunications, finance, healthcare | Retail, hospitality, retail banking, telecom |
The Senior Customer Service Representative typically handles more complex issues, requires more experience, and may have additional certifications. Customer Service Associates focus on basic customer interactions. The senior role often involves mentoring and problem-solving, while the associate role emphasizes routine service tasks.
Is a senior customer service representative an entry-level job?
A senior customer service representative is typically not an entry-level position; it usually requires several years of experience in customer service, strong communication skills, and familiarity with customer management tools. This role often involves handling complex issues and mentoring junior staff, reflecting a higher level of responsibility.
What are the most commonly searched types of Customer Service Representative jobs in Rochester, IN?
The most popular types of Customer Service Representative jobs in Rochester, IN are:
What are popular job titles related to Senior Customer Service Representative jobs in Rochester, IN?
For Senior Customer Service Representative jobs in Rochester, IN, the most frequently searched job titles are:
What cities near Rochester, IN are hiring for Senior Customer Service Representative jobs?
Cities near Rochester, IN with the most Senior Customer Service Representative job openings:
Job description
Lead Customer Service Representative
At Good Oil, we pride ourselves in community involvement, integrity, and high moral standards. We look for those same values in our people. Good Oil Company emphasizes commitment and hopes to provide value to the cities and town that have allowed us to become part of their communities.
As a Lead Customer Service Representative, you will be responsible for overseeing the daily operations of a gas station. You will interact with people from all over, assisting in their needs, maintaining station organization, and preparing any food to make their every stop a Good stop. If you enjoy making people smile and are looking for a great opportunity, join us today!
Good Benefits
- Competitive pay (paid weekly)
- Holiday pay, employee discounts and rewards
- Flexible scheduling
- Employees receive a fuel discount of $.20/gallon up to 12 gallons per transaction and up to 4 transactions per month!
About Good Oil
Sourced by ZipRecruiter
Good Oil Company is Dedicated to exceeding the Expectations of our Customers, Employees, Communities, and Industry by providing Quality Goods and Services at Competitive prices while maintaining profitability for the growth of the Company, as well as the quality of the environment. We offer a Competitive Wage, Multiple locations, life insurance, and 401k, AFLAC, Health and Dental Insurance. If you’re looking for a Family owned atmosphere with flexibility, Good Oil Company might be just the right fit.
Industry
Motion picture and video production
Company size
201 - 500 Employees
Headquarters location
Winamac, IN, US
Year founded
1941