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Senior Customer Service Representative Jobs in Port Richey, FL

Clearstream

Customer Service Representative

Tampa, FL · On-site

$14.50 - $19.75/hr

Customer Service Representative We are looking for a highly motivated, organized and detail oriented customer service representative. We are an independent insurance agency selling insurance and ...

Sheltair Aviation

Customer Service Representative

Tampa, FL · On-site

$15 - $20.50/hr

The CSR is also responsible for entering data related to invoicing, payment processing and fuel ... Resources Department, a Senior Vice President or any officer of the Company. Appropriate ...

Sheltair

Customer Service Representative

Clearwater, FL · On-site

$14.75 - $20/hr

The CSR is also responsible for entering data related to invoicing, payment processing and fuel ... Resources Department, a Senior Vice President or any officer of the Company. Appropriate ...

Sheltair

Customer Service Representative

Tampa, FL · On-site

$15 - $20.50/hr

The CSR is also responsible for entering data related to invoicing, payment processing and fuel ... Resources Department, a Senior Vice President or any officer of the Company. Appropriate ...

Sheltair

Customer Service Representative

Tampa, FL · On-site

$14.50 - $19.75/hr

The CSR is also responsible for entering data related to invoicing, payment processing and fuel ... Resources Department, a Senior Vice President or any officer of the Company. Appropriate ...

U-Haul

Customer Service Representative

Belleair, FL · On-site

$14.50 - $19.75/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Elevating Solutions LLC

Customer Service Rep

Tampa, FL · On-site

$10 - $15/hr

We are looking for a motivated and professional Customer Service Representative to join our team as an independent contractor. In this role, you will be responsible for providing excellent customer ...

dbi

Customer Service Representative

Clearwater, FL

$14.75 - $20/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Elevating Solutions LLC

Customer Service Rep

Tampa, FL · Remote

$10 - $15/hr

We are looking for a motivated and professional Customer Service Representative to join our team as an independent contractor. In this role, you will be responsible for providing excellent customer ...

Stoner's Pizza Joint

Customer Service Representative

Tampa, FL · On-site

$14.50 - $19.75/hr

As a CSR or customer service representative, your primary responsibilities include inputting orders on the POS screen both at the front counter & over the phone, handing food to customers or third ...

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All JobsCustomer Service Representative JobsSenior Customer Service Representative JobsSenior Customer Service Representative Jobs in Port Richey, FL

Senior Customer Service Representative information

See Port Richey, FL salary details

$10

$20

$31

How much do senior customer service representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for senior customer service representative in Port Richey, FL is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $22.60 per hour, depending on experience, location, and employer.

What is a senior customer service representative?

Senior Customer Service Representatives are experienced professionals who handle complex customer inquiries, resolve issues, and provide guidance to both customers and junior staff. They often act as a bridge between customers and management, ensuring high-quality service and customer satisfaction. Their responsibilities may also include training new employees, handling escalated complaints, and implementing service improvement strategies.

What are the key skills and qualifications needed to thrive as a senior customer service representative?

To thrive as a Senior Customer Service Representative, you need strong problem-solving abilities, in-depth product knowledge, and several years of customer service experience, often supported by a relevant diploma or degree. Familiarity with CRM software, call center systems, and ticketing platforms is typically required. Excellent communication, patience, and leadership skills help you resolve complex issues and mentor junior staff. These skills are essential to ensure high-quality customer interactions, efficient issue resolution, and ongoing team improvement.

How does a senior customer service representative typically collaborate with other departments to resolve complex customer issues?

Senior Customer Service Representatives often act as a bridge between customers and other departments such as technical support, billing, or product management. When handling complex or escalated cases, they coordinate with these teams to gather detailed information or implement solutions, ensuring that customer concerns are addressed thoroughly and efficiently. Effective communication and a proactive approach are key, as seniors not only relay information but also advocate for the customer’s needs within the organization. This cross-functional collaboration helps maintain high customer satisfaction and streamlines problem resolution.

Is a senior customer service representative an entry-level job?

A senior customer service representative is typically not an entry-level position; it usually requires several years of experience in customer service, strong communication skills, and familiarity with customer management tools. This role often involves handling complex issues and mentoring junior staff, reflecting a higher level of responsibility.

What is the difference between Senior Customer Service Representative vs Customer Service Associate?

AspectSenior Customer Service RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; experience in customer service; sometimes certifications in communication or CRM softwareHigh school diploma or equivalent; entry-level customer service experience
Work EnvironmentCall centers, retail, corporate offices; handling complex customer issuesRetail stores, call centers, front desk; basic customer interactions
Employer & Industry UsageRetail, telecommunications, finance, healthcareRetail, hospitality, retail banking, telecom

The Senior Customer Service Representative typically handles more complex issues, requires more experience, and may have additional certifications. Customer Service Associates focus on basic customer interactions. The senior role often involves mentoring and problem-solving, while the associate role emphasizes routine service tasks.

What are the most commonly searched types of Customer Service Representative jobs in Port Richey, FL? The most popular types of Customer Service Representative jobs in Port Richey, FL are:
What are popular job titles related to Senior Customer Service Representative jobs in Port Richey, FL? For Senior Customer Service Representative jobs in Port Richey, FL, the most frequently searched job titles are:
What job categories do people searching Senior Customer Service Representative jobs in Port Richey, FL look for? The top searched job categories for Senior Customer Service Representative jobs in Port Richey, FL are:
What cities near Port Richey, FL are hiring for Senior Customer Service Representative jobs? Cities near Port Richey, FL with the most Senior Customer Service Representative job openings:
Senior Customer Service Representative jobs near you
Infographic showing various Senior Customer Service Representative job openings in Port Richey, FL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,549 per year, or $20.5 per hour.

Customer Service Representative

Consolidated Credit

Clearwater, FL • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

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Position:  Customer Service Representative 
Schedule is Monday - Thursday 9am-530pm, Friday 8:30-5pm

Summary for Customer Service Representative 

Work with the clients and mutual creditors of Consolidated Credit Solutions in the areas of consumer credit and personal finance.  Consolidated Credit, a non-profit organization, is a 30-year industry leader providing financial counseling and debt management services nationwide.

Consolidated Credit works with consumers and their creditors to lower interest rates, lower monthly payments to help clients get out of debt faster.  You can be part of this team working in a fast paced, multi-channel contact center and make a difference every day. 

Role Description for Customer Service Representative

As a Customer Service Representative, you will interact with clients and creditors via phone calls, chats, emails and portal communication assisting them with their questions and providing solutions to any problems they may encounter. 

What to Expect:

  • Processing caller requests.
  • Helping callers understand account information.
  • Providing issue resolution.
  • Send educational material that are responsive to our callers' needs.
  • Resolves all follow-up items, including issues related to delinquencies, payoffs and refunds.
  • Resolve creditor & or caller inquiries by making outbound calls.
  • Any other tasks as assigned by the Supervisor.
  • Handle Customer Service issues for clients.
  • Paid Training

Minimum Requirements for Customer Service Representative 

  • High School diploma or equivalent
  • Strong people skills and be able to communicate effectively 
  • Knowledge and use of PC Systems and MS Office applications is a must
  • Ability to work independently
  • Self-motivated, willingness to constantly improve
  • Attention to detail and be able to multi-task and prioritize work on a daily basis
  • This position is in office


By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text and pre-recorded messaging for convenience via telephone, mobile device (including SMS and MMS - charges may apply depending on your carrier, not by us, messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list. VentureTech Solutions, LLC provides recruitment services for Consolidated Credit and Alpha Staffing & Employment Leasing.


Keywords: Customer Service, Client Services, Call Center Representative, Customer Service, Client Services, Call Center Representative, Customer Service, Client Services, Call Center Representative, Customer Service, Client Services, Call Center Representative

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Company Description

Work with the clients and mutual creditors of Consolidated Credit Solutions in the areas of consumer credit and personal finance. Consolidated, a non-profit organization, is a 30 year industry leader providing financial counseling and debt management services nationwide.

Consolidated works with consumers and their creditors to lower interest rates, lower monthly payments to help clients get out of debt faster. You can be part of this team working in a fast paced , multi channel contact center and make a difference every day.

Apply