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Senior Customer Service Representative Jobs in Port Richey, FL

Circle K

Customer Service Representative

Clearwater, FL

$14.75 - $20/hr

Store 2707021: 2370 SR 580, Clearwater, Florida 33761 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join our ...

Circle K

Customer Service Representative

Lutz, FL · On-site

$14.50 - $19.75/hr

Store 2709214: 17430 SR 54, Lutz, Florida 33558 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join our team as ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Tampa, FL · On-site

$20 - $30/hr (+ commission)

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Tampa, FL · On-site

$20 - $30/hr (+ commission)

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Sheltair Aviation

Customer Service Representative

Tampa, FL · On-site

$15 - $20.50/hr

The CSR is also responsible for entering data related to invoicing, payment processing and fuel ... Resources Department, a Senior Vice President or any officer of the Company. Appropriate ...

dbi

Customer Service Representative

Clearwater, FL

$14.75 - $20/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Sheltair

Customer Service Representative

Tampa, FL · On-site

$15 - $20.50/hr

The CSR is also responsible for entering data related to invoicing, payment processing and fuel ... Resources Department, a Senior Vice President or any officer of the Company. Appropriate ...

Elevating Solutions LLC

Customer Service Rep

Tampa, FL · Remote

$10 - $15/hr

We are looking for a motivated and professional Customer Service Representative to join our team as an independent contractor. In this role, you will be responsible for providing excellent customer ...

System One

Customer Service Rep

Tampa, FL · On-site

$15 - $20.50/hr

Job Title: Customer Service Rep Location: Tampa, FL System One is seeking a Bilingual Customer Service Representative for a long-term, onsite opportunity in Tampa, FL. The Customer Service ...

System One

Customer Service Rep

Tampa, FL · On-site

$15 - $20.50/hr

Job Title: Customer Service Rep Location: Tampa, FL System One is seeking a Bilingual Customer Service Representative for a long-term, onsite opportunity in Tampa, FL. The Customer Service ...

System One

Customer Service Rep

Tampa, FL · On-site

$15 - $20.50/hr

Job Title: Customer Service Rep Location: Tampa, FL System One is seeking a Bilingual Customer Service Representative for a long-term, onsite opportunity in Tampa, FL. The Customer Service ...

System One Holdings, LLC

Customer Service Rep

Tampa, FL · On-site

$15 - $20.50/hr

Job Title: Customer Service Rep Location: Tampa, FL System One is seeking a Bilingual Customer Service Representative for a long-term, onsite opportunity in Tampa, FL. The Customer Service ...

Stoner's Pizza Joint

Customer Service Representative

Tampa, FL · On-site

$15 - $20.50/hr

As a CSR, you will be responsible for creating a welcoming experience for every customer. Your primary duties include taking orders at the front counter and over the phone, entering orders accurately ...

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All JobsCustomer Service Representative JobsSenior Customer Service Representative JobsSenior Customer Service Representative Jobs in Port Richey, FL

Senior Customer Service Representative information

See Port Richey, FL salary details

$10

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$31

How much do senior customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for senior customer service representative in Port Richey, FL is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $22.60 per hour, depending on experience, location, and employer.

What is a senior customer service representative?

Senior Customer Service Representatives are experienced professionals who handle complex customer inquiries, resolve issues, and provide guidance to both customers and junior staff. They often act as a bridge between customers and management, ensuring high-quality service and customer satisfaction. Their responsibilities may also include training new employees, handling escalated complaints, and implementing service improvement strategies.

What are the key skills and qualifications needed to thrive as a senior customer service representative?

To thrive as a Senior Customer Service Representative, you need strong problem-solving abilities, in-depth product knowledge, and several years of customer service experience, often supported by a relevant diploma or degree. Familiarity with CRM software, call center systems, and ticketing platforms is typically required. Excellent communication, patience, and leadership skills help you resolve complex issues and mentor junior staff. These skills are essential to ensure high-quality customer interactions, efficient issue resolution, and ongoing team improvement.

How does a senior customer service representative typically collaborate with other departments to resolve complex customer issues?

Senior Customer Service Representatives often act as a bridge between customers and other departments such as technical support, billing, or product management. When handling complex or escalated cases, they coordinate with these teams to gather detailed information or implement solutions, ensuring that customer concerns are addressed thoroughly and efficiently. Effective communication and a proactive approach are key, as seniors not only relay information but also advocate for the customer’s needs within the organization. This cross-functional collaboration helps maintain high customer satisfaction and streamlines problem resolution.

What is the difference between Senior Customer Service Representative vs Customer Service Associate?

AspectSenior Customer Service RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; experience in customer service; sometimes certifications in communication or CRM softwareHigh school diploma or equivalent; entry-level customer service experience
Work EnvironmentCall centers, retail, corporate offices; handling complex customer issuesRetail stores, call centers, front desk; basic customer interactions
Employer & Industry UsageRetail, telecommunications, finance, healthcareRetail, hospitality, retail banking, telecom

The Senior Customer Service Representative typically handles more complex issues, requires more experience, and may have additional certifications. Customer Service Associates focus on basic customer interactions. The senior role often involves mentoring and problem-solving, while the associate role emphasizes routine service tasks.

Is a senior customer service representative an entry-level job?

A senior customer service representative is not an entry-level position; it typically requires several years of experience in customer service, strong communication skills, and familiarity with customer management tools. This role involves handling complex customer issues and may include mentoring junior staff.

What are the most commonly searched types of Customer Service Representative jobs in Port Richey, FL?

The most popular types of Customer Service Representative jobs in Port Richey, FL are:

What are popular job titles related to Senior Customer Service Representative jobs in Port Richey, FL?

For Senior Customer Service Representative jobs in Port Richey, FL, the most frequently searched job titles are:

What job categories do people searching Senior Customer Service Representative jobs in Port Richey, FL look for?

The top searched job categories for Senior Customer Service Representative jobs in Port Richey, FL are:

What cities near Port Richey, FL are hiring for Senior Customer Service Representative jobs?

Cities near Port Richey, FL with the most Senior Customer Service Representative job openings:

Senior Customer Service Representative jobs near you
Infographic showing various Senior Customer Service Representative job openings in Port Richey, FL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,549 per year, or $20.5 per hour.

Senior Customer Service Associate

Skar Audio, Inc.

Tampa, FL • On-site

$70 - $72/hr

Other

Medical, Retirement, PTO

Posted 2 days ago

New

Job description

Description

Skar Audio is seeking a high-performing Senior Customer Service Associate to play a critical role in managing customer experience operations within our fast-growing e-commerce business.This is not a scripted call center role. We are looking for a seasoned professional who can confidently manage high-volume customer communication, navigate multiple systems with precision, make sound judgment calls on warranty and return matters, and serve as a steady presence within the department.The Senior Customer Service Associate sets the standard for communication quality, efficiency, and policy adherence. This individual must be detail-oriented, highly competent with technology, calm under pressure, and capable of balancing customer satisfaction with operational discipline.This is an on-site position based in Tampa, FL.

About The Role
  • Title: Senior Customer Service Associate
  • Job Location: Tampa, FL
  • Type: On-site
  • Standard Office Hours: 9:00am - 5:30pm

Preferred skills for this role

Required qualifications

Compensation & Benefits

  • Base Salary: $70,000.00 - $72,000.00
  • 401(K) (w/ Company Match)
  • Paid Time-off
  • Health Insurance Stipend

About Us

Here at Skar Audio, we are looking for those who wish to be a part of building something truly extraordinary. We'd like to think that the company has a rarely found "home-grown" type of feel to it that you rarely see in a larger company. One where you can be heard, recognized for your contributions, and have a genuinely profound impact on shaping the future of the company. To this day, Skar Audio remains privately owned by the original founder, which affords the freedom of being able to move really fast, and prevents typical corporate bureaucracy from getting in the way day-to-day.

The company has extremely ambitious plans and a proven track record of stability and success in our industry. We are debt-free, have no outside investors, and operate under the strategic stewardship of our highly engaged CEO. As we continue to grow, the future has never looked brighter, and we are seeking talented individuals who want to help drive our mission forward.

The way people shop online has been changing for years, and we'd like to think as a direct-to-consumer, technology driven brand, we pride ourselves on being one step ahead of that change. If you are extremely passionate about what you do, and consider yourself to be a rockstar in your role, we'd love to hear from you.

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