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Senior Customer Service Representative Jobs in Port Richey, FL

Lincare Holdings

Sr Customer Service Rep

Clearwater Beach, FL · On-site

$17.75 - $24.50/hr

Customer Service Supervisor This employee supervises all Customer Service functions of order entry while abiding by the procedures set forth by management. Job Responsibilities: * Assists the ...

Lincare

Sr Customer Service Rep

Clearwater, FL · On-site

$16.50 - $22.75/hr

This employee supervises all Customer Service functions of order entry while abiding by the procedures set forth by management. Job Responsibilities: * Assists the Customer Service Supervisor in the ...

Lincare Holdings

Sr Customer Service Rep

Clearwater Beach, FL · On-site

$17.75 - $24.50/hr

Customer Service Supervisor This employee supervises all Customer Service functions of order entry while abiding by the procedures set forth by management. Job Responsibilities: * Assists the ...

Lincare Holdings

Sr Customer Service Rep

Clearwater, FL · On-site

$17.75 - $24.50/hr

This employee supervises all Customer Service functions of order entry while abiding by the procedures set forth by management. Job Responsibilities: * Assists the Customer Service Supervisor in the ...

Circle K

Customer Service Representative

Clearwater, FL · On-site

$14.75 - $20/hr

Store 2707021: 2370 SR 580, Clearwater, Florida 33761 Shift Availability Days and Evenings Time Type Part time Customer Service Representative We want you to join our team as a Customer Service ...

Sheltair Aviation

Customer Service Representative

Tampa, FL · On-site

$14.50 - $19.75/hr

Customer Service Representative We at Sheltair are committed to excellence -- a philosophy that can ... Resources Department, a Senior Vice President or any officer of the Company. Appropriate ...

Circle K Stores, Inc.

Customer Service Representative

Lutz, FL · On-site

$14 - $19.25/hr

Store 2709214: 17430 SR 54, Lutz, Florida 33558 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join our team as ...

Circle K

Customer Service Representative

Lutz, FL · On-site

$14.50 - $19.75/hr

Store 2709214: 17430 SR 54, Lutz, Florida 33558 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join our team as ...

U-Haul

Customer Service Representative

Tampa, FL · On-site

$15 - $20.50/hr

Location: 2309 Angel Oliva Senior St, Tampa, Florida 33605 United States of America Are you a ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Tampa, FL · On-site

$15 - $20.50/hr

Location: 2309 Angel Oliva Senior St, Tampa, Florida 33605 United States of America Are you a ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

U-Haul

Customer Service Representative

Tampa, FL · On-site

$14.50 - $19.75/hr

Location: 2309 Angel Oliva Senior St, Tampa, Florida 33605 United States of America Are you a ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

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All JobsCustomer Service Representative JobsSenior Customer Service Representative JobsSenior Customer Service Representative Jobs in Port Richey, FL

Senior Customer Service Representative information

See Port Richey, FL salary details

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How much do senior customer service representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for senior customer service representative in Port Richey, FL is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $22.60 per hour, depending on experience, location, and employer.

What is a senior customer service representative?

Senior Customer Service Representatives are experienced professionals who handle complex customer inquiries, resolve issues, and provide guidance to both customers and junior staff. They often act as a bridge between customers and management, ensuring high-quality service and customer satisfaction. Their responsibilities may also include training new employees, handling escalated complaints, and implementing service improvement strategies.

What are the key skills and qualifications needed to thrive as a senior customer service representative?

To thrive as a Senior Customer Service Representative, you need strong problem-solving abilities, in-depth product knowledge, and several years of customer service experience, often supported by a relevant diploma or degree. Familiarity with CRM software, call center systems, and ticketing platforms is typically required. Excellent communication, patience, and leadership skills help you resolve complex issues and mentor junior staff. These skills are essential to ensure high-quality customer interactions, efficient issue resolution, and ongoing team improvement.

How does a senior customer service representative typically collaborate with other departments to resolve complex customer issues?

Senior Customer Service Representatives often act as a bridge between customers and other departments such as technical support, billing, or product management. When handling complex or escalated cases, they coordinate with these teams to gather detailed information or implement solutions, ensuring that customer concerns are addressed thoroughly and efficiently. Effective communication and a proactive approach are key, as seniors not only relay information but also advocate for the customer’s needs within the organization. This cross-functional collaboration helps maintain high customer satisfaction and streamlines problem resolution.

Is a senior customer service representative an entry-level job?

A senior customer service representative is typically not an entry-level position; it usually requires several years of experience in customer service, strong communication skills, and familiarity with customer management tools. This role often involves handling complex issues and mentoring junior staff, reflecting a higher level of responsibility.

What is the difference between Senior Customer Service Representative vs Customer Service Associate?

AspectSenior Customer Service RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; experience in customer service; sometimes certifications in communication or CRM softwareHigh school diploma or equivalent; entry-level customer service experience
Work EnvironmentCall centers, retail, corporate offices; handling complex customer issuesRetail stores, call centers, front desk; basic customer interactions
Employer & Industry UsageRetail, telecommunications, finance, healthcareRetail, hospitality, retail banking, telecom

The Senior Customer Service Representative typically handles more complex issues, requires more experience, and may have additional certifications. Customer Service Associates focus on basic customer interactions. The senior role often involves mentoring and problem-solving, while the associate role emphasizes routine service tasks.

What are the most commonly searched types of Customer Service Representative jobs in Port Richey, FL? The most popular types of Customer Service Representative jobs in Port Richey, FL are:
What are popular job titles related to Senior Customer Service Representative jobs in Port Richey, FL? For Senior Customer Service Representative jobs in Port Richey, FL, the most frequently searched job titles are:
What job categories do people searching Senior Customer Service Representative jobs in Port Richey, FL look for? The top searched job categories for Senior Customer Service Representative jobs in Port Richey, FL are:
What cities near Port Richey, FL are hiring for Senior Customer Service Representative jobs? Cities near Port Richey, FL with the most Senior Customer Service Representative job openings:
Senior Customer Service Representative jobs near you
Infographic showing various Senior Customer Service Representative job openings in Port Richey, FL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,549 per year, or $20.5 per hour.

Sr Customer Service Representative

Genuine Parts Company

Tarpon Springs, FL • On-site

$16.75 - $23/hr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Genuine Parts Company rating

7.2

Company rating: 7.2 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

223rd of 415 rated retail wholesalers

Job description

Senior Customer Service Representative Under limited supervision, the Senior Customer Service Representative responds to customer inquiries and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships with customers to fully understand needs and wants. This role provides guidance and advice to less experienced Customer Service Representatives. Job Duties Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. Orders items to ensure appropriate inventory levels are maintained for customers. May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. Expedites backorders. May pull inventory and prepare order for shipment to customer. Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. Determines the most cost effective shipping method for customer orders. May handle customer returns. May be assigned to one customer. Provides coaching, guidance, and direction to less experienced Customer Service Representatives. Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems. May be responsible for quality and/or safety in the branch. Performs other duties as assigned. Responds to complex customer inquiries regarding products, provides quotes, and handles order entry. Education & Experience Typically requires a high school diploma or GED Five (5) or more years of related experience or an equivalent combination. Knowledge, Skills, Abilities Excellent communication skills including written, verbal, and listening. Ability to multi-task and time management skills required. Excellent computer skills. Excellent negotiation skills. Strong product knowledge. Reliability, organization, and attention to detail required. Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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