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Senior Configuration Analyst Jobs in Rhode Island

First Citizens Bank

Senior CMDB Analyst

Carolina, RI · Remote

$88K - $117K/yr

AZ, FL, GA, NC and TX. The Senior CMDB Analyst is a senior-level subject matter expert supporting the integrity, health and governance of the organization's Configuration Management Database (CMDB) ...

First Citizens Bank

Senior CMDB Analyst

Carolina, RI · Remote

$88K - $117K/yr

AZ, FL, GA, NC and TX. The Senior CMDB Analyst is a senior-level subject matter expert supporting the integrity, health and governance of the organization's Configuration Management Database (CMDB) ...

Robert Half

Sr. Payroll Analyst

Providence, RI · On-site

$57.10 - $66.11/hr

We are looking for an experienced Sr. Payroll Analyst to support a Contract assignment based in ... Maintain process documentation, operating procedures, validation artifacts, and configuration ...

Brown University Health

Sr UC Analyst

Providence, RI · On-site

$34.20 - $56.42/hr

This senior analyst role is actively involved in the support of Brown University Health's unified ... Adheres to established design &configuration standards.Provide support for assigned projects.

Brown University Health

Sr UC Analyst

Providence, RI

$34.20 - $56.42/hr

This senior analyst role is actively involved in the support of Brown University Health's unified ... Adhere to established design & configuration standards. Provide support for assigned projects.

Gainwell Technologies

RI · On-site

$69K - $99K/yr

Summary As a Senior Business Analyst - Healthcare at Gainwell, you can contribute your skills as we ... Knowledge of software development concepts including configuration, development, integrations, and ...

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Senior Configuration Analyst information

See Rhode Island salary details

$14

$40

$67

How much do senior configuration analyst jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for senior configuration analyst in Rhode Island is $40.46, according to ZipRecruiter salary data. Most workers in this role earn between $29.90 and $51.78 per hour, depending on experience, location, and employer.

What does a senior configuration analyst do?

A Senior Configuration Analyst is responsible for managing and maintaining the configuration of software, systems, or IT products within an organization. They ensure that all components and versions are properly tracked, documented, and compliant with organizational standards. Their work often involves coordinating with development, operations, and quality assurance teams to streamline processes and resolve configuration issues. Senior Configuration Analysts also play a key role in change management, version control, and process improvement initiatives. Their expertise helps minimize errors and improve the efficiency of software deployment and system maintenance.

What is the difference between Senior Configuration Analyst vs Configuration Analyst?

AspectSenior Configuration AnalystConfiguration Analyst
Required CredentialsBachelor's degree, certifications like ITIL or PMP often preferred, experience in configuration managementBachelor's degree, certifications like ITIL often preferred, entry to mid-level experience in configuration management
Work EnvironmentTypically in IT, engineering, or manufacturing sectors, working on complex systems and documentationSimilar environments, focusing on maintaining and updating system configurations and documentation
Employer & Industry UsageUsed in IT, aerospace, manufacturing, and engineering industries for managing system configurationsCommonly used in similar industries for configuration control and documentation tasks

The main difference between a Senior Configuration Analyst and a Configuration Analyst lies in experience level, responsibility scope, and often certification requirements. Senior roles typically involve more complex projects, leadership, and strategic planning, while Configuration Analysts focus on day-to-day configuration management tasks.

What is a senior configuration analyst?

A senior configuration analyst is a professional responsible for managing and maintaining system configurations, ensuring consistency and compliance across IT environments. They often use tools like version control and configuration management software, and typically have experience in systems administration, scripting, and process documentation.

What are the key skills and qualifications needed to thrive as a senior configuration analyst?

To thrive as a Senior Configuration Analyst, you need expertise in configuration management processes, software lifecycle management, and a relevant degree in computer science or information technology. Familiarity with tools like ServiceNow, JIRA, and version control systems, as well as certifications such as ITIL or CMII, is typically required. Strong analytical skills, attention to detail, and effective communication help you manage complex configurations and collaborate across teams. These skills and qualifications are crucial to ensure system integrity, minimize errors, and maintain compliance in dynamic IT environments.

How does a senior configuration analyst typically interact with cross-functional teams during a project lifecycle?

A Senior Configuration Analyst regularly collaborates with cross-functional teams such as development, quality assurance, project management, and operations throughout the project lifecycle. They act as a liaison to ensure that configuration requirements are clearly understood, documented, and implemented according to project standards. This role often involves facilitating meetings, coordinating software release schedules, and resolving configuration-related issues to maintain consistency across environments. Effective communication and problem-solving skills are crucial, as the analyst must balance technical constraints with business objectives.
What are popular job titles related to Senior Configuration Analyst jobs in Rhode Island? For Senior Configuration Analyst jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Senior Configuration Analyst jobs in Rhode Island look for? The top searched job categories for Senior Configuration Analyst jobs in Rhode Island are:
What cities in Rhode Island are hiring for Senior Configuration Analyst jobs? Cities in Rhode Island with the most Senior Configuration Analyst job openings:
Senior Configuration Analyst jobs near you
Infographic showing various Senior Configuration Analyst job openings in Rhode Island as of August 2026, with employment types broken down into 85% Full Time, 7% Part Time, 1% Temporary, and 7% Contract. Highlights an 81% Physical, 7% Hybrid, and 12% Remote job distribution, with an average salary of $84,157 per year, or $40.5 per hour.

Senior CMDB Analyst

First Citizens Bank

Carolina, RI • Remote

$88K - $117K/yr

Full-time

Posted 4 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 170 rated banks

Job description

Overview

This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC and TX.

The Senior CMDB Analyst is a senior-level subject matter expert supporting the integrity, health and governance of the organization’s Configuration Management Database (CMDB) within the ServiceNow platform. Operating within the IT Asset Management function, this role is central to maintaining an authoritative source of context for all Configuration Items (CIs) across the organizations IT estate, spanning on-premise infrastructure, cloud platforms, and End User Devices. The primary function of this role will be to support the end-to-end quality of CMDB data through the governance structure of CMDB Health, CI reconciliation and data certifications.


Responsibilities
  • Work with the team to continuously drive high standards in the data quality of our CMDB using CMDB Health, CI Reconciliation and CMDB Data Certification.
  • Working with junior staff to determine root cause analysis of data issues detected and ensuring a timely closure of tickets. Facilitate meeting with key stakeholders for support in data remediation.
  • Maintain all the team’s documentation and ensure it is maintained for accuracy, enhancements and annual reviews. Familiar with Playbooks, Runbooks, Standard Operating Procedures, Standards, Job Aid, and Knowledge Articles.
  • Participate in project and agile meetings supporting the designs of Configuration Management processes and tool usage to ensure the accuracy and completeness of the CMDB.  Work within the Agile framework, including participating in sprint planning, backlog grooming, UAT and retrospectives.
  • Design, develop, and produce CMDB reports and dashboards using Platform Analytics and CMDB Query Builder. Ability to create new KPIs and knowledge of other ServiceNow tools for analysis. 
  • Provide weekly and monthly reporting, in addition to facilitating monthly data quality working group sessions.
  • Support the team’s operating procedures for auditing the CMDB and identify opportunities for improvement.
  • Execute our Data Certification readiness playbook in preparation for semi-annual data certifications.
  • Support monthly compliance reviews and annual internal audit reviews of procedures and audit evidence collections.

Qualifications

Minimum Qualifications:

Bachelor's Degree and 4 years of experience in Analytics, Modeling or Reporting OR High School Diploma or GED and 8 years of experience in Analytics, Modeling or Reporting

Prefered Qualifications: 

  • Minimum of 3 years relevant experience with the CMDB and the CSDM framework.
  • Must demonstrate strong ability to perform advanced data analysis, reporting and creating dashboards.
  • ITIL v3 or v4 certification with advanced knowledge of ITIL best practices and application of concepts with expertise in Configuration Management and working knowledge of ITAM and ITSM processes.
  • Hands-on experience with CMDB Workspace, CMDB Health, IRE and CMDB Data Certification. Ability to recommend design specifications and support.
  • Knowledge of Agile and SDLC delivery methods.
  • Ability to demonstrate critical thinking to perform root cause analysis, break/fix remediation, and recommend improvement initiatives.
  • Strong communication skills with ability to interact with technical and business stakeholders.
  • ServiceNow Certifications for CSA or in CMDB, CMDB Health, Platform Analytics a plus.
  • Working experience with ServiceNow Process Automation a plus.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Minimum Qualifications:

Bachelor's Degree and 4 years of experience in Analytics, Modeling or Reporting OR High School Diploma or GED and 8 years of experience in Analytics, Modeling or Reporting

Prefered Qualifications: 

  • Minimum of 3 years relevant experience with the CMDB and the CSDM framework.
  • Must demonstrate strong ability to perform advanced data analysis, reporting and creating dashboards.
  • ITIL v3 or v4 certification with advanced knowledge of ITIL best practices and application of concepts with expertise in Configuration Management and working knowledge of ITAM and ITSM processes.
  • Hands-on experience with CMDB Workspace, CMDB Health, IRE and CMDB Data Certification. Ability to recommend design specifications and support.
  • Knowledge of Agile and SDLC delivery methods.
  • Ability to demonstrate critical thinking to perform root cause analysis, break/fix remediation, and recommend improvement initiatives.
  • Strong communication skills with ability to interact with technical and business stakeholders.
  • ServiceNow Certifications for CSA or in CMDB, CMDB Health, Platform Analytics a plus.
  • Working experience with ServiceNow Process Automation a plus.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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