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Senior Concierge Jobs in Delaware (NOW HIRING)

AAA Mid Atlantic

Manager, IT Audit

Wilmington, DE · On-site

$105K - $167K/yr

Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge ... plans for senior/staff auditors and interns; foster an inclusive, highperformance culture.

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Senior Concierge information

See Delaware salary details

$25K

$80.4K

$163.6K

How much do senior concierge jobs pay per year?

As of Sep 1, 2026, the average yearly pay for senior concierge in Delaware is $80,356.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,100.00 per year, depending on experience, location, and employer.

What is a senior concierge?

A Senior Concierge is responsible for providing exceptional customer service and personalized assistance to guests, residents, or clients. They manage front desk operations, coordinate reservations, arrange transportation, and handle special requests to enhance the overall experience. In addition to these duties, they often supervise other concierge staff, ensuring high service standards. Senior Concierges typically work in hotels, luxury residences, or corporate offices, requiring strong communication and problem-solving skills.

What are the typical daily responsibilities of a senior concierge?

A Senior Concierge is responsible for greeting guests, handling special requests, booking reservations for dining and entertainment, arranging transportation, and providing local recommendations. They also manage guest complaints, coordinate with various hotel departments to fulfill guest needs, and supervise junior concierge staff to ensure service excellence. The role often requires multitasking and anticipating guest preferences to create memorable experiences. Senior Concierges play a key role in upholding the property's reputation for exceptional guest service while maintaining efficient operations behind the scenes.

What are the key skills and qualifications needed to thrive in the senior concierge position, and why are they important?

To thrive as a Senior Concierge, you need excellent customer service skills, a deep understanding of hospitality operations, and prior experience in a luxury or high-end service environment. Familiarity with property management systems, reservation platforms, and concierge software like Opera or Concierge Organizer is valuable. Outstanding interpersonal communication, discretion, and strong problem-solving abilities distinguish top performers in this role. These skills are vital to deliver seamless, personalized guest experiences and efficiently manage guest requests in a fast-paced environment.

Do senior concierges make good money?

Senior concierges typically earn higher salaries than entry-level concierges, with average annual pay ranging from $40,000 to $70,000 depending on location and experience. They often receive tips and may have additional benefits such as health insurance and paid time off, reflecting their specialized customer service skills and industry experience.

How much do you get paid as a senior concierge?

A senior concierge typically earns between $35,000 and $60,000 annually, depending on location, experience, and the employer. They often have strong customer service skills and may work in luxury hotels, resorts, or high-end residential buildings.

What are the most commonly searched types of Concierge jobs in Delaware?

The most popular types of Concierge jobs in Delaware are:

What are popular job titles related to Senior Concierge jobs in Delaware?

For Senior Concierge jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Senior Concierge jobs in Delaware look for?

The top searched job categories for Senior Concierge jobs in Delaware are:

What cities in Delaware are hiring for Senior Concierge jobs?

Cities in Delaware with the most Senior Concierge job openings:

Senior Concierge jobs near you
Infographic showing various Senior Concierge job openings in Delaware as of June 2026, with employment types broken down into 78% Full Time, 15% Part Time, and 7% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $80,356 per year, or $38.6 per hour.

Manager, Financial Planning & Analysis

AAA Club Alliance, Inc.

Wilmington, DE • On-site

$80K - $118K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

AAA Club Alliance rating

7.1

Company rating: 7.1 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

253rd of 315 rated insurance

Job description

AAA Club Alliance is hiring for a Manager, Financial Planning & Analysis (FP&A) to join our team! The Manager, FP&A, will be responsible for financial planning & analysis support for the assigned Automotive & Membership lines of business (LOB) and finance transformation efforts. This position will assist the Financial Leadership Team in the development of reporting, business models and analysis to support the business with the broader organization in mind. In addition, this role will serve as the conduit between the Accounting & Finance teams and the LOB to ensure consistent messaging on business results, open lines of communication, and adequate support for the business partners. This position will also oversee while providing guidance and mentorship to the members of the team.
What We Offer You:
As part of our team, you'll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our package includes:
  • Competitive annual salary; the starting base compensation for this position is: $80,005-$118,921*
  • Annual Bonus Eligibility
  • Hybrid schedule (3 days on-site weekly)
  • Comprehensive health benefits package
  • Generous accrued paid time off + 8 paid holidays
  • 401(K) plan with company match up to 7%
  • Professional development opportunities and tuition reimbursement
  • Paid time off to volunteer & company-sponsored volunteer events throughout the year
  • Other benefits include a complimentary AAA Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability

* The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.
Primary Responsibilities:
  • Business Planning/Forecasting Support: Support Managing Director in the development of the LOB customer sales and business forecasts, and annual operating plans. Analyze any fluctuations between the plan/forecast and actual trends. Identify any risks/opportunities in forecast and support solutions for driving sales and profit.
    • Through analysis of business results, identify and recommend appropriate courses of action to mitigate risk or improve performance. Provide insight and analysis into drivers of change for key metrics (e.g. net revenue, gross margin and net income) versus prior year and plan/projection by business.
    • Consolidate and analyze financial data (budgets, income statement, forecasts, etc.)
    • Conduct historical and predictive analysis
    • Assist in the budget process
  • Support PMO (Project Management Office): Assist in the support and liaise with the PMO on various projects ensuring the financials are accurate.
    • Track actual spend on various projects; includes status and forecasts as well as actual versus budget.
    • Continuously evaluate the assessment of the accounting decisions for capital expenditures as opposed to operating expenditures
    • Support innovation projects for various LOB.
  • Report Development: Develop reporting to support assigned LOB, while keeping the broader organization in mind.
    • Develop financial models, conduct benchmarking and process analysis.
  • Personnel Management: provide oversight and guidance to the members of team.
    • Create and maintain development plans
    • Set and review objectives
    • Mentor with the goal of developing talent
    • Recruit for future openings within the organization
  • Accounting & Control: Maintain and continually improve strong internal controls that ensure company assets are adequately safeguarded always. This includes month end reporting, analysis of results and drivers of change bridges.
    • Support the administration of the Accounting Advocate Program
  • Drive Continuous Improvement & Problem Identification: Identify and recommend appropriate courses of action improve processes.
    • Work with LOB as well as finance leaders on ad hoc analysis as needed.
    • Present analytical findings and associate recommendations to Senior Leadership (CFO, CAO, VPs, etc.)
  • Support Finance Transformation efforts
  • Other duties as assigned.

Minimum Requirements:
  • Bachelor's degree in Finance
  • 6-8+ years' proven working experience as a senior financial analyst or higher

Knowledge, Skills & Abilities:
  • Proven success in a deadline driven environment.
  • Ability to identify key variances and highlight these and other issues to business leaders.
  • Excellent written and oral communication skills.
  • Ability to interact effectively at all levels of the organization.
  • Ability to manage multiple projects/priorities.
  • Strong analytical skills and Advanced Excel skills, RPA certification a plus.

Full time Associates are offered a comprehensive benefits package that includes:
  • Medical, Dental, and Vision plan options
  • Up to 2 weeks Paid parental leave
  • 401k plan with company match up to 7%
  • 2+ weeks of PTO within your first year
  • Paid company holidays
  • Company provided volunteer opportunities + 1 volunteer day per year
  • Free AAA Membership
  • Continual learning reimbursement up to $5,250 per year
  • And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Finance

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