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Senior Collection Manager Jobs in Massachusetts (NOW HIRING)

SCHOCHET ASSOCIATES

Sr. Property Manager

Cambridge, MA · On-site

$115K - $130K/yr

The Sr. Property Manager is responsible for all aspects of day-to-day operations of the property ... Manage all subsidy collection and collection issues. * Prepare and submit required reports ...

PerkinElmer

Senior Product Manager

Woburn, MA · On-site

$130 - $170/hr

This role is for a newly launched product area in Whole Blood collection and Extraction System, and ... Senior Product Manager Category: Exempt Reasonable Accommodation: Covaris is committed to the ...

PerkinElmer

Senior Product Manager

Woburn, MA · On-site

$138K - $182K/yr

This role is for a newly launched product area in Whole Blood collection and Extraction System, and ... Senior Product Manager Category: Exempt PerkinElmer is committed to creating a diverse environment ...

PerkinElmer

Senior Product Manager

Woburn, MA · On-site

$138K - $182K/yr

This role is for a newly launched product area in Whole Blood collection and Extraction System, and ... Senior Product Manager Category: Exempt PerkinElmer is committed to creating a diverse environment ...

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Showing results 21-40

All JobsCollection JobsSenior Collection Manager JobsSenior Collection Manager Jobs in Massachusetts

Senior Collection Manager information

See Massachusetts salary details

$24.6K

$129.2K

$229.3K

How much do senior collection manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for senior collection manager in Massachusetts is $129,153.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,300.00 and $158,400.00 per year, depending on experience, location, and employer.

What is a senior collection manager?

Senior Collection Managers are professionals responsible for overseeing the collection and management of valuable items, such as art, historical artifacts, or financial debts, depending on the industry. They supervise collection teams, develop policies for care and acquisition, and ensure the proper documentation and preservation of items within a collection. Typically, they also handle budgeting, reporting, and compliance with legal and ethical standards. Their expertise ensures that collections are maintained, expanded, and accessible for current and future use.

What are the key skills and qualifications needed to thrive as a senior collection manager?

To thrive as a Senior Collection Manager, you need expertise in debt collection strategies, financial analysis, and a solid understanding of relevant laws, typically backed by a degree in finance or a related field. Familiarity with collection management software, CRM systems, and regulatory compliance tools is essential. Strong negotiation, leadership, and conflict resolution skills help manage teams and resolve challenging accounts efficiently. These skills ensure effective debt recovery, maintain compliance, and support organizational financial health.

What are some common challenges faced by senior collection managers, and how can they effectively address them?

Senior Collection Managers often encounter challenges such as handling high-value or disputed accounts, managing team performance, and adapting to regulatory changes. Effective strategies include developing strong negotiation skills, implementing clear performance metrics, and staying updated on compliance requirements. Additionally, fostering open communication within the team and collaborating closely with legal and finance departments can help address complex cases and improve overall collection rates.

What is the difference between Senior Collection Manager vs Collection Supervisor?

AspectSenior Collection ManagerCollection Supervisor
ResponsibilitiesOversees large collections teams, develops strategies, manages complex accountsSupervises collection staff, ensures daily collection activities are completed
CredentialsBachelor's degree, experience in collections, leadership skillsHigh school diploma or equivalent, experience in collections, supervisory skills
Work EnvironmentOffice setting, strategic planning, team managementOffice environment, direct oversight of collection agents
Industry UsageCommon in financial services, banking, and credit industriesUsed across similar industries for team oversight

The Senior Collection Manager typically handles strategic planning and manages larger teams, requiring more experience and leadership skills. The Collection Supervisor focuses on overseeing daily collection activities and supervising staff. Both roles are vital in the collections process but differ mainly in scope and responsibility.

What are popular job titles related to Senior Collection Manager jobs in Massachusetts?

For Senior Collection Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Senior Collection Manager jobs in Massachusetts look for?

The top searched job categories for Senior Collection Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Senior Collection Manager jobs?

Cities in Massachusetts with the most Senior Collection Manager job openings:

Senior Collection Manager jobs near you
Infographic showing various Senior Collection Manager job openings in Massachusetts as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $129,153 per year, or $62.1 per hour.

Collection Specialist I

BALDOR SPECIALTY FOODS, Inc.

Chelsea, MA • On-site

$25 - $30/hr

Full-time

Posted 9 days ago

Job description

Description
Job Overview
The Collections Specialist I is responsible for supporting the collection of outstanding customer balances while maintaining positive customer relationships. This role manages routine collection activities for assigned accounts, ensures timely follow-up on past due balances, documents collection efforts, and partners with internal teams to resolve basic account discrepancies. The Collections Specialist I works within established guidelines and escalates complex collection matters as needed.
Key Responsibilities
  • Manage collection activities for an assigned portfolio of low to moderate complexity accounts to reduce past due balances and minimize aging receivables.
  • Contact customers by phone and email regarding outstanding balances and maintain accurate documentation of collection activities.
  • Follow established collection processes, including sending reminders, requesting payment updates, and documenting customer commitments.
  • Assist with payment plan coordination and escalate exceptions or high-risk accounts as appropriate.
  • Research and assist in resolving routine billing discrepancies, short payments, and customer inquiries.
  • Provide customer support related to account balances, payment questions, refunds, and adjustments.
  • Process credit card payments, account updates, and general customer requests accurately and timely.
  • Partner with Cash Applications, Sales, and internal departments to resolve customer account issues.
  • Review aging reports and customer account information to prioritize daily collection activities.
  • Maintain accurate records and meet department timelines and performance expectations.
  • Identify potential collection risks and escalate concerns to senior team members or management.

Job Requirements
  • Strong attention to detail with the ability to maintain accurate records.Ability to prioritize work, manage multiple tasks, and meet deadlines in a fast-paced environment.
  • Strong verbal and written communication skills with a professional customer-focused approach.Ability to research issues, identify solutions, and escalate when appropriate.
  • Strong organizational skills and ability to follow established processes.
  • Collaborative team player committed to achieving department goals.Ability to maintain professionalism when handling sensitive customer situations.

Education and Experience
  • Bachelor's Degree preferred or equivalent combination of education and experience.0-2 years of experience in collections, accounts receivable, customer service, finance, or a related field preferred.
  • Experience working with customer accounts, payment follow-up, billing inquiries, or account reconciliation preferred.
  • Demonstrated ability to learn collection processes, financial systems, and customer account management practices.

Technology Skills
  • Strong proficiency in Excel analytics, data management, pivot tables, VLOOKUP's, etc.
  • Familiarity / competency with Dynamics 365 or other ERP/accounting systems (e.g., SAP, Oracle, NetSuite, Great Plains).
  • Ability to learn and navigate financial systems, reporting tools, and customer account platforms.

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