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Senior Capacity Manager Jobs in Virginia (NOW HIRING)

We're seeking an experienced Technical Infrastructure Program Manager in Seattle, WA or Herndon, VA to manage delivery operations programs with large-scale capacity delivery impact. This role ...

We're seeking an experienced Technical Infrastructure Program Manager in Seattle, WA or Herndon, VA to manage delivery operations programs with large-scale capacity delivery impact. This role ...

We're seeking an experienced Technical Infrastructure Program Manager in Seattle, WA or Herndon, VA to manage delivery operations programs with large-scale capacity delivery impact. This role ...

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Senior Capacity Manager information

How does a senior capacity manager typically collaborate with other departments to ensure optimal resource allocation?

A Senior Capacity Manager works closely with teams across IT, operations, and business units to forecast demand, identify constraints, and develop strategies for scalable resource utilization. They frequently attend cross-functional meetings to align capacity planning with project timelines and business goals. Effective communication and negotiation skills are essential, as the role often involves balancing competing priorities and ensuring that resource investments support both immediate needs and long-term growth. This collaborative approach helps minimize bottlenecks and maximizes overall organizational efficiency.

What does a senior capacity manager do?

A Senior Capacity Manager is responsible for ensuring that an organization's IT infrastructure and resources can meet current and future business demands. They analyze usage trends, forecast future needs, and develop strategies to optimize resource allocation while maintaining cost-effectiveness and high service performance. This role often involves collaborating with IT, finance, and business units to plan for growth, prevent bottlenecks, and implement best practices in capacity planning. Senior Capacity Managers may also oversee teams and create regular reports to inform leadership about capacity issues and recommendations.

What are the key skills and qualifications needed to thrive as a senior capacity manager, and why are they important?

To thrive as a Senior Capacity Manager, you need strong analytical abilities, forecasting expertise, and experience in capacity planning, typically supported by a degree in business, engineering, or a related field. Proficiency with capacity management tools, enterprise resource planning (ERP) systems, and data analysis software such as Excel or Power BI is crucial. Strong communication, problem-solving, and leadership skills help coordinate with stakeholders and drive process improvements. These competencies ensure optimal resource utilization, cost control, and scalability for organizational success.

What is the difference between Senior Capacity Manager vs Capacity Planner?

AspectSenior Capacity ManagerCapacity Planner
CredentialsBachelor's degree in Business, Engineering, or related field; often with certifications like APICS CPIM or CSCPBachelor's degree in Supply Chain, Logistics, or related field; similar certifications may apply
Work EnvironmentStrategic planning, cross-department collaboration, senior management interactionsOperational planning, data analysis, forecasting, and scheduling
Industry UsageUsed in manufacturing, IT, telecommunications, and large-scale service industriesCommonly found in manufacturing, logistics, and supply chain sectors

The Senior Capacity Manager focuses on high-level strategic capacity planning and resource management, often overseeing teams and aligning capacity with business goals. In contrast, the Capacity Planner handles detailed forecasting and scheduling to ensure operational efficiency. Both roles require similar credentials and are vital in industries like manufacturing and IT, but they differ in scope and strategic involvement.

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Sr. Technical Infrastructure Program Manager, Infra Capacity Delivery, Infra Capacity Delivery

Amazon

Herndon, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,062 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We're seeking an experienced Infrastructure Technical Program Manager in Herndon VA to oversee data center build projects in the Northern Virginia region. You will lead cross-functional and technical teams from conceptual design feasibility through requirements, budget, completed design, implementation, testing, and deployment. Along the way, you will use your judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery.
The candidate must be comfortable managing remote project delivery teams, and possess the ability to facilitate technical whiteboard sessions to troubleshoot project implementation issues, and remove barriers to project success. Being able to stand up cross-functional teams, establish trust with a variety of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery is a must.
The ideal candidate will be an exceptionally strong communicator, both written and verbally, and possess experience in tactical project management of highly technical initiatives, as well as strategic program management. They will be able to apply a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Experience with MS Project, Asana, Tableau, and systems integration a plus.
The candidate will work through ambiguity, competing priorities, and be capable of understanding mechanical/electrical engineering concepts. Experience in managing data center infrastructure deployments is a plus. Candidates possessing a background in architecture/design, mechanical/electrical engineering, software/hardware engineering, data center infrastructure/operations, and/or construction, who have transitioned to a program management discipline will have a distinct advantage.
If you enjoy the challenges of deploying highly technical and innovative projects at massive scale, this job is for you!
About the team
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- 5+ years of program management or technical project management experience
- 5+ years of data center or network capacity planning, data center or network infrastructure program/project management, or related technical experience
- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
PREFERRED QUALIFICATIONS
- Master's degree in a related technical field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Herndon - 148,700.00 - 201,200.00 USD annually

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About Amazon

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Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US