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Senior Business Process Associate Jobs in Ohio (NOW HIRING)

NAC Architecture

Senior Business Analyst

Columbus, OH · On-site

$100K - $140K/yr

Description Position Overview The Senior Business Analyst plays a leading, cross functional role in ... Business Process Definition & Improvement Work with leadership and staff to understand how work is ...

NAC Inc

Senior Business Analyst

Columbus, OH · On-site

$100K - $140K/yr

Position Overview The Senior Business Analyst plays a leading, cross functional role in helping NAC ... Business Process Definition & Improvement * Work with leadership and staff to understand how work ...

NAC Architecture

Senior Business Analyst

Columbus, OH · On-site

$100K - $140K/yr

Position Overview The Senior Business Analyst plays a leading, cross functional role in helping NAC ... Business Process Definition & Improvement • Work with leadership and staff to understand how work ...

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Senior Business Process Associate information

What is the difference between Senior Business Process Associate vs Business Process Associate?

AspectSenior Business Process AssociateBusiness Process Associate
Required CredentialsBachelor's degree, experience in process improvementBachelor's degree, entry-level experience
Work EnvironmentMore autonomous, project-based tasksSupportive team environment, routine tasks
Employer & Industry UsageUsed in finance, healthcare, and tech sectorsCommon across various industries, entry-level role
Search & Comparison IntentUnderstanding advanced responsibilities and career progressionEntry-level duties and qualifications

The Senior Business Process Associate typically has more experience, handles complex projects, and takes on leadership roles within process improvement initiatives. The Business Process Associate is an entry-level position focused on supporting daily operations and routine tasks. The senior role offers greater autonomy and strategic involvement, while the associate role emphasizes foundational skills and learning opportunities.

What does a senior business process associate do?

A senior business process associate analyzes, improves, and documents business workflows to enhance efficiency and effectiveness. They often use process mapping tools, collaborate with cross-functional teams, and may lead process improvement projects to optimize operations within an organization.

What is a senior business process associate?

A senior business process associate is a professional responsible for analyzing, designing, and improving business processes to increase efficiency and effectiveness. They often utilize tools like workflow management software and may lead process improvement projects, requiring strong analytical and communication skills. This role typically involves mentoring junior staff and ensuring process compliance within an organization.

What are the most commonly searched types of Senior Business Process jobs in Ohio?

The most popular types of Senior Business Process jobs in Ohio are:

What cities in Ohio are hiring for Senior Business Process Associate jobs?

Cities in Ohio with the most Senior Business Process Associate job openings:

Senior Business Process Specialist

US Bank

Cincinnati, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

U.S. Bank rating

8.1

Company rating: 8.1 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

66th of 174 rated banks

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

We are seeking a results-driven Senior Business Process & Operations Analyst to lead business process improvements, support technology initiatives, and drive operational excellence across the organization. This role serves as a critical liaison between business partners, operations teams, and technology organizations to identify opportunities, implement solutions, and improve workflow efficiency, service quality, and customer experience.

The successful candidate will bring a strong combination of business analysis, process management, project delivery, testing, and stakeholder engagement skills. They will play a key role in assessing current-state operations, developing future-state solutions, and ensuring successful execution of strategic initiatives.

Key Responsibilities

  • Analyze existing business processes, workflows, and operating procedures to identify opportunities for increased efficiency, quality improvement, and cost reduction.

  • Perform root cause analysis to identify process bottlenecks, operational risks, redundancies, and control gaps.

  • Develop and document current-state and future-state process flows, business requirements, and operational procedures.

  • Recommend and implement process enhancements that improve performance, customer satisfaction, and operational effectiveness.

  • Measure and monitor process performance using established metrics and reporting tools.

  • Conduct business assessments and requirements gathering sessions with stakeholders across multiple business lines.

  • Evaluate technology and operational solutions to address business challenges and support strategic objectives.

  • Develop business cases, cost-benefit analyses, and recommendations for new systems, enhancements, and process improvements.

  • Partner with business leaders and technology teams to define functional requirements and operational impacts.

  • Support enterprise initiatives from project initiation through implementation and post-production stabilization.

  • Coordinate activities across multiple stakeholder groups to ensure successful project execution.

  • Assess operational readiness, implementation risks, and resource impacts associated with new initiatives.

  • Lead or participate in project meetings, working sessions, testing events, and implementation planning activities.

  • Track project milestones, action items, risks, and dependencies.

  • Serve as a trusted advisor and liaison between business units, operations teams, and technology partners.

  • Present findings, recommendations, and project updates to leaders and stakeholders.

  • Create communications, training materials, and documentation to support process and system changes.

  • Facilitate meetings, workshops, and working sessions to align stakeholders and drive decisions.

  • Ensure compliance with established policies, procedures, regulatory requirements, and risk management standards.

  • Support process controls, audit activities, and operational governance initiatives.

  • Identify potential implementation risks and recommend mitigation strategies.

Basic Qualifications

  • Bachelor's degree, or equivalent work experience

  • Typically six or more years of related experience

Preferred Skills/Experience

  • 6+ years of experience in business analysis, operations management, process improvement, project management, or related disciplines.

  • Experience analyzing and improving business processes and operational workflows.

  • Experience supporting system implementations, technology initiatives, or large-scale operational projects.

  • Strong analytical, problem-solving, and critical-thinking skills.

  • Excellent verbal and written communication skills.

  • Proven ability to manage multiple priorities and deadlines simultaneously.

  • Proficiency with Microsoft Office Suite, including Excel, PowerPoint, Word, and Visio.

  • Experience with business process modeling and workflow analysis.

  • Knowledge of IT Service Management (ITSM) principles and processes.

  • Experience with project management methodologies and software development lifecycle practices.

  • Experience gathering and documenting business and functional requirements.

  • Exposure to quality assurance, testing methodologies, and user acceptance testing.

  • Knowledge of operational risk, controls, audit practices, and regulatory requirements.

  • Familiarity with process improvement methodologies such as Lean, Six Sigma, Agile, or Continuous Improvement.

  • Experience working in financial services, banking, payments, treasury management, or operations environments.

Location expectations

This role requires working from a U.S Bank Location five (5) days per week.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to ourdisability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $86,360.00 - $101,600.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

What U.S. Bank employees say

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Hours and flexibility

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About U.S. Bank

Sourced by ZipRecruiter

U.S. Bank is a reputable and established financial institution that plays a significant role in the banking sector. With a history spanning over 150 years, U.S. Bank has built a strong foundation of trust and reliability. As a comprehensive bank, they offer a wide array of financial products and services to cater to the diverse needs of their customers, including individuals, businesses, and communities. Customer satisfaction is of utmost importance to U.S. Bank. They prioritize delivering exceptional service and fostering long-term relationships with their clients. Through their extensive network of branches and advanced digital banking platforms, U.S. Bank ensures convenient access to their services, empowering customers to manage their finances efficiently and securely.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

Year founded

1863

Social media

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