Senior Business Analyst Jobs in Rochester, NY (NOW HIRING)

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

We are seeking a Senior Professional Business Analyst to lead end-to-end, cross-functional process optimization initiatives. In this role, you will analyze complex workflows, apply lean/re-engineering methodologies, design metrics, and facilitate change to drive operational excellence across the organization.

• Process Optimization & Execution: Independently scope, plan, and execute complex process improvement initiatives across diverse business functions.
• Analysis & Problem Solving: Map and evaluate existing workflows, using root-cause analysis to pinpoint operational bottlenecks, performance shortfalls, and inefficiencies.
• Cross-Functional Leadership: Assemble, facilitate, and lead multi-disciplinary project teams to deliver high-impact business solutions on time and within scope.
• Data & Performance Measurement: Establish advanced operational metrics, KPI dashboards, and leading indicators to track process efficiency and drive continuous improvement.
• Strategic Advisory: Consult with senior stakeholders on business process re-engineering (BPR) techniques to enhance quality, speed, and overall performance.
• Reporting & Presentation: Develop analytical reports and present data-driven recommendations, control plans, and methodology frameworks to key stakeholders.
• Mentorship & Mentoring: Guide, train, and coach junior Business Analysts in process methodologies, data tools, and problem-solving techniques.

Job Qualifications:

• Education: Bachelor's degree in Business, Information Systems, Operations Management, or a related field preferred
• Experience: Minimum of 3+ years of progressive experience in business analysis, operations management, or process engineering.
• Technical Expertise: Advanced proficiency in business analysis frameworks, process re-engineering methodologies (e.g., Lean, Six Sigma), and quantitative data analysis.
• Project & Team Leadership: Demonstrated experience leading cross-functional teams and managing end-to-end improvement projects independently.
• Communication: Exceptional verbal, written, and presentation skills with a proven ability to influence stakeholders at all levels.
• Analytical Skills: Strong problem-solving capabilities with a data-first approach to diagnosing operational challenges.

Annual Pay Range:

Application Window:

This opportunity is expected to remain posted through the date identified below, subject to business needs.

Thrive with Cotality

At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.

Highlights, depending on role classification, include:

• Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.

• Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.

• Health: Multiple medical plan options with mental health and wellness support offerings.

• Retirement: 401(k) with company match and vesting after one year.

• Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.

• Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!

Cotality is an Equal Opportunityemployer committed to attracting and retaining thebest-qualified people available, without regard torace, color, religion, national origin, gender, sexualorientation, gender identity, age, disability or statusas a veteran of the Armed Forces, or any other basisprotected by federal, state or local law. Cotalitymaintains a Drug-Free Workplace.

Cotality is fully committed to a work environment that embraces everyone's uniquecontributions, experiences and values. We offer anempowered work environment that encouragescreativity, initiative and professional growth andprovides a competitive salary and benefits package. We are better together when we support and recognize our differences.

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