Senior Applications Engineer Jobs in Woonsocket, RI

Senior ServiceNow Applications Engineer, Boston, MA
We have an opening for a Senior ServiceNow Applications Engineer. ServiceNow is the enterprise platform utilized globally as the system of truth for Change Requests, Configuration Management (CMDB), Incidents, IT Asset Management, Knowledge Management System, Problems, Service Requests, etc. Effective support of this platform is essential to the business operations of the company. The Senior Applications Engineer position plays an important role in support, enhancement, & integration of this platform. This is a senior technical role within the Service Management Systems (SMS) team. Although there is no supervisory function in this role the resource plays an important technical lead within the team. This position is 100% Onsite and not open for Remote.
Senior ServiceNow Applications Engineer Responsibilities:
- Design and build integrations with various systems (especially using Integration Hub).
- Develop code per best practices of ServiceNow for enhancements.
- Ensure the platform adheres to corporate Security Policy as well as ISO 27001/2 requirements.
- Install and maintain ServiceNow patches up to date.
- Learn the corporate ITSM processes to address Change Requests, Incidents, Problems, etc.
- Manage the users, groups, and their specific access to the platform.
- Mentor the technical resources within the SMS team.
- Monitor the MID Servers to ensure adequate uptime and accurate configuration.
- Plan and upgrade ServiceNow twice annually.
- Support the ServiceNow platform as the most senior technical lead.
- Utilize the Agile Development application for code development.
- Work as a team with the Service Management Systems team and stakeholders.
- Must be able to take a project and work independently.
Senior ServiceNow Applications Engineer Qualifications:
- Bachelor's degree or equivalent experience.
- Full understanding of ServiceNow best practices in coding, workflows, etc.
- Knowledge of ITIL and ITSM is preferred.
- Knowledge of ServiceNow CMDB best practices is highly desired including Common Services Data Model (CSDM), Discovery (Automated Horizontal Discovery), & Service Mapping (Automated Vertical Discovery).
- Minimum of 10 years of experience in ITSM, ITOM modules.
- Minimum of 10 years of experience in IT Operations working with a variety of IT teams.
- Minimum of 10 years of experience in ServiceNow platform.
- Previous experience supporting CMDB and CSDM.
- Must have a current and active ServiceNow System Admin Basic Certification.
- ServiceNow System Administration Advanced Certification is a plus.
- ServiceNow HAM Pro & SAM Pro preferred.
Benefits include Medical, Dental, Vision, Life/AD&D, Long Term Care, and Short- and Long-Term Disability, Flexible Spending Account, Health Savings Account, Lifestyle Spending Account, Voluntary 401(k) Plan, Profit Sharing, etc.
Keywords: Boston MA Jobs, Senior ServiceNow Applications Engineer, ServiceNow, ITIL, ITSM, ITOM, ServiceNow CMBD, CSDM, Automated Horizontal Discovery, Automated Vertical Discovery, ServiceNow HAM Pro, ServiceNow SAM Pro, Massachusetts Recruiters, Information Technology Jobs, IT Jobs, Massachusetts Recruiting
Looking to hire for similar positions in Boston, MA or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Senior ServiceNow Applications Engineers for jobs in Boston, Massachusetts and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
Atlanta Georgia IT Recruiters, Austin TX IT Recruiters, Baltimore Executive Staffing, Boston IT Recruiters, Charlotte IT Recruiters, Chicago Recruiting Agency, Cincinnati Executive Search Firms, Cleveland Executive Tech Recruiting, Columbus Technical Recruiters, Dallas Recruiters for IT, Denver Technology Headhunters, Detroit IT Headhunters, Fort Lauderdale Information Technology Recruiters, Houston IT Recruiters, Indianapolis IT Recruiters, Jacksonville IT Recruiters, Kansas City IT Recruiters, Los Angeles IT Recruiters, Miami IT Recruiters, Minneapolis IT Recruiters, Nashville IT Recruiters, New Jersey Tech Recruiters, New York IT Recruiters, Phoenix IT Recruiters, Raleigh IT Recruiters, Salt Lake City IT Recruitment, San Antonio Information Technology Recruiters, San Diego Executive Staffing, San Francisco Executive Search Firms, San Jose Executive Tech Recruiting, Seattle Technical Recruiters, Silicon Valley Tech Recruiters, St. Louis Technology Headhunters, Tampa Technology Headhunters, Washington DC IT Recruiters
Home"Senior ServiceNow Applications Engineer