1

Senior Application Support Engineer Jobs in Puerto Rico

Senior Project Engineer - Land Development

San Juan, PR · On-site

$97K - $126K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Comprehensive Application Process Experience * Permit Experience (Zoning, Building, Environmental ... Project Lifecycle Support: Assist in the conceptual, design, and development phases of projects ...

PR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior-Level staff support engineering design projects with the following responsibilities ... Knowledge of the design, selection, and application of pipe supporting elements * Working knowledge ...

Senior Project Engineer - Land Development

San Juan, PR · On-site

$97K - $126K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Comprehensive Application Process Experience * Permit Experience (Zoning, Building, Environmental ... Project Lifecycle Support: Assist in the conceptual, design, and development phases of projects ...

Senior Engineer-35600

Juncos, PR · On-site

$101K - $139K/yr

The position requires the application of advanced engineering principles to the design and ... Ability to prepare and support validation protocols and related documentation. * Strong ...

PR

$45/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

L illy Abouomar 9395454792 #SETTPuertoRico As part of our promise to talent, Kelly supports those ... Requests for accommodation related to our application process can be directed to the Kelly Human ...

Sr. Quality Engineer

Carolina, PR · On-site

$90 - $130/hr

Availability to support a 24/7 operation, including irregular hours, shift rotations, weekends ... application (BLA) inspections, and routine GMP audits. * Participate in self-inspection programs ...

New

PR

$43/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This role leads reliability and continuous improvement initiatives, supports troubleshooting and ... Requests for accommodation related to our application process can be directed to the Kelly Human ...

Sr Engineer

Juncos, PR · On-site

$80 - $120/hr

Application of mature engineering knowledge in planning and conducting projects.\* Other functions ... This position is for a fixed term contract supporting one of ECHO Consulting Group (A Cencora ...

New

Sr Engineer

Juncos, PR · On-site

$101K - $139K/yr

... following position: * Sr Engineer SUMMARY Independently provides and/or directs the ... 7. Application of mature engineering knowledge in planning and conducting projects. *Other ...

Sr. Engineer

Juncos, PR · On-site

$102K - $140K/yr

We are looking for a visionary Sr. Engineer to lead complex projects, mentor top-tier talent, and ... 7. Application of mature engineering knowledge in planning and conducting projects. * Other ...

PR · On-site

$102K - $140K/yr

We are looking for a visionary Sr. Engineer to lead complex projects, mentor top-tier talent, and ... 7. Application of mature engineering knowledge in planning and conducting projects. * Other ...

PR

$44/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Lilly Abouomar 9395454792 #SETTPuertoRico As part of our promise to talent, Kelly supports those ... Requests for accommodation related to our application process can be directed to the Kelly Human ...

Senior Engineer

Juncos, PR · On-site

$101K - $139K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Sr. Engineer will provide technical leadership and subject matter expertise supporting ... in support of IND and marketing application submissions. * Deliver progress reports and ...

Senior Engineer

Juncos, PR · On-site

$101K - $139K/yr

The Senior Engineer independently leads and directs the characterization of process optimization ... Provide technical support for deviations, investigations, CAPAs, change controls, risk assessments ...

New

Showing results 21-40

Senior Application Support Engineer information

What does a senior application support engineer do?

A Senior Application Support Engineer is responsible for maintaining and troubleshooting complex software applications to ensure their optimal performance and availability. They act as a technical expert, diagnosing and resolving incidents, managing escalations, and collaborating with development teams to address root causes of issues. Additionally, they may provide guidance to junior team members, implement process improvements, and communicate with stakeholders about system health and updates. Their role is crucial in minimizing downtime and ensuring a smooth user experience.

What are the key skills and qualifications needed to thrive as a senior application support engineer?

To thrive as a Senior Application Support Engineer, you need strong problem-solving abilities, deep knowledge of software applications, and experience with programming or scripting languages, usually supported by a degree in computer science or a related field. Familiarity with ticketing systems, monitoring tools, databases, and certifications like ITIL or Microsoft Certified: Azure Administrator are commonly required. Excellent communication, patience, and a customer-focused mindset help you stand out when resolving complex technical issues and collaborating with cross-functional teams. These skills ensure efficient resolution of incidents, high system reliability, and superior service delivery for end users.

How does a senior application support engineer typically collaborate with development and infrastructure teams to resolve complex technical issues?

As a Senior Application Support Engineer, you will frequently act as a bridge between the development and infrastructure teams when addressing complex technical issues. This involves troubleshooting application incidents, gathering detailed logs, and clearly communicating findings to developers for code-related fixes or to infrastructure teams for environment-related problems. You may participate in regular meetings, joint problem-solving sessions, and post-incident reviews to ensure seamless knowledge transfer and continuous improvement. Effective collaboration and clear communication are essential for minimizing downtime and delivering robust solutions.

What is the difference between Senior Application Support Engineer vs Application Support Engineer?

AspectSenior Application Support EngineerApplication Support Engineer
Required CredentialsBachelor's degree, certifications like ITIL, relevant experienceBachelor's degree, entry-level certifications often sufficient
Work EnvironmentCorporate IT teams, tech companies, financial institutionsSupport centers, IT departments, software vendors
Employer & Industry UsageUsed across industries requiring complex application supportCommon in software, tech, and enterprise environments
Search & Comparison IntentUnderstanding senior roles, career progressionEntry-level support roles, skill development

The Senior Application Support Engineer typically has more experience, advanced certifications, and handles complex issues, often mentoring junior staff. Application Support Engineers focus on day-to-day support tasks, troubleshooting, and maintaining applications. The senior role involves leadership and strategic responsibilities, while the entry-level role emphasizes technical support and learning.

What are the most commonly searched types of Application Support Engineer jobs in Puerto Rico?

The most popular types of Application Support Engineer jobs in Puerto Rico are:

What are popular job titles related to Senior Application Support Engineer jobs in Puerto Rico?

For Senior Application Support Engineer jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Senior Application Support Engineer jobs in Puerto Rico look for?

The top searched job categories for Senior Application Support Engineer jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Senior Application Support Engineer jobs?

Cities in Puerto Rico with the most Senior Application Support Engineer job openings:

$101K - $139K/yr

Full-time

Re-posted 18 days ago


Job description

Validation & Engineering Group, Inc. (V&EG) a Pinnaql company is a leading services supplier who provides solutions for the Pharmaceutical, Biotechnology, Chemical, Food, and Medical Devices industries in the following areas: Laboratory, Compliance, Computer, Engineering, Project Management, Validation, and other services.
We are seeking a talented, dedicated individual committed to work under the highest ethics standards for the following position:
  • Sr Engineer

SUMMARY
Independently provides and/or directs the characterization of process optimization strategies and/or troubleshooting of operational issues in the operations, manufacturing, pilot plant or capital projects environment. Applies advanced and diverse engineering principles to the design and implementation of major system modifications, experiments, process and/or capital projects. Develops, organizes, analyzes and presents interpretation of results for operational issues or engineering projects of significant scope and complexity.
FUNCTIONS
General:
1. Complete complex or novel assignments requiring development of new and/or improved engineering techniques and procedures.
2. Develop engineering policies and procedures that affect multiple organizational units.
3. Supervise, coordinate and review work of a small staff of engineers, associates and/or technicians on an ongoing basis as well as on a project basis.
4. Employ advanced engineering techniques and/or modifications of advanced techniques within area of engineering expertise.
5. Apply knowledge of engineering principles and practices outside of area of discipline expertise to broad variety of assignments in related fields.
6. Serves as a peer-recognized engineering technology specialist in at least one area, with overall responsibility for determining methodologies in that area.
7. Application of mature engineering knowledge in planning and conducting projects.
*Other functions may be assigned
Design Engineering:
1. Develop technical solutions to complex problems requiring the regular use of ingenuity and creativity.
2. Work with research, manufacturing, process development, utilities, facilities, quality assurance and validation departments in developing requirements and recommendations for large and/or highly complex system/facility modifications.
3. Work with project managers to complete design and engineering projects within schedule, budget and quality constraints.
4. Coordinate the work of consultants, architects and engineering firms on development of standard design documents.
5. Develop departmental budgets or project budgets encompassing multiple disciplines for area within project or entirety of smaller project
EDUCATION
- Bachelors in Engineering + 4 years of Engineering experience.
COMPETENCIES/SKILLS
1. Working knowledge of pharmaceutical/biotech processes
2. Familiarity with validation processes
3. Familiarity with documentation in a highly regulated environment
4. Ability to operate specialized laboratory equipment and computers as appropriate.
5. Ability to interpret and apply GLPs and GMPs.
6. Ability to apply engineering science to production.
7. Able to develop solutions to routine technical problems of limited scope
Demonstrated skills in the following areas:
-Problem solving and applied engineering.
-Basic technical report writing
-Verbal communication
-Comprehensive understanding of validation protocol execution requirements.
Demonstrated Skills in the following areas:
-Basic technical presentationso Personal Organizationo Validation Protocol Writing
-Dealing with and managing changeo Technical (Equipment Specific)
-Analytical Problem Solvingo Computer Literacy
-Specialized equipment/process expertise
-In-depth knowledge of validation processes and requirements as applied to new equipment installations
-Interacts effectively with variety of communication and working styles
-Ability to independently determine when additional internal resources are required to solve problems
-Ability to handle multiple projects at one time
Demonstrated Skills in the following areas:
-Schedule developmento Facilitation
-Collaboration
-Basic project managemento Completion and follow-up
-Established expertise in at least 3 separate areas of engineering technology.
-Ability to independently determine when additional external resources are required to solve problems
-Ability to provide solutions to a large variety of technical problems of moderate to large complexity and scope
-Problem solving skills requiring the application of scientific and engineering theory and calculations and creative skills in the development of hypotheses and approach
-Working knowledge of financial analysis tools
-Ability to delegate and manage the project work of others
Demonstrated Skills in the following areas:
-Negotiation, persuasion and facilitation
-Collaboration
-Project cost development
-Conflict Resolution
-Leadership and teambuilding
-Management of contractors and vendors
At Validation & Engineering Group, people always come first. We believe that when you're empowered to do your best work, bold ideas thrive and real progress happens. This isn't just a job - it's an opportunity to make a meaningful difference by shaping the future of healthcare and technology alongside a purpose-driven, supportive team.
Excited to build something meaningful together? We look forward to hearing from you.
Validation & Engineering Group is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.