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SencorpWhite

Technical Support Engineer

Hamilton, OH · On-site

Responsible for ensuring the successful support of software solutions and controls for SencorpWhite products. The ideal candidate will have hands-on experience in software support, customer training ...

SencorpWhite

Field Service Engineer

Hamilton, OH · On-site

OVERVIEW Responsible for completing preventive maintenance and repairs on SencorpWhite material and handling equipment installed at various sites. Must be able to troubleshoot and problem solve. Must ...

SencorpWhite

Supply Chain Manager

Hamilton, OH · On-site

SencorpWhite has recently moved to new facilities in Hamilton, Ohio and is experiencing rapid growth with its current products and expanding the product offerings simultaneously. To facilitate ...

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How much do sencorpwhite jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for sencorpwhite in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is SencorpWhite?

SencorpWhite is a company specializing in designing and manufacturing packaging and storage solutions, including thermoforming machines, automated storage and retrieval systems (AS/RS), and inventory management software. They serve industries such as medical, food, and consumer goods, providing equipment for efficient packaging, material handling, and inventory control. SencorpWhite is known for integrating automation and software to streamline production and supply chain operations. Their products help businesses improve efficiency, accuracy, and product safety throughout the manufacturing and distribution process.

What are some common challenges faced by team members working at SencorpWhite, and how can new hires best prepare for them?

Team members at SencorpWhite often work in a fast-paced environment focused on advanced manufacturing and supply chain solutions. Common challenges include adapting to rapidly evolving technology, meeting tight project deadlines, and collaborating closely with engineers, technicians, and clients from various industries. New hires can best prepare by familiarizing themselves with SencorpWhite’s core products, developing strong problem-solving skills, and being proactive in cross-functional communication. Staying flexible and open to ongoing learning will help you succeed and grow within the company.

What are the key skills and qualifications needed to thrive as a machine operator at SencorpWhite, and why are they important?

To thrive as a Machine Operator at SencorpWhite, you need mechanical aptitude, attention to detail, and experience with manufacturing processes, often supported by a high school diploma or technical certification. Familiarity with industrial machinery, computerized control panels, and safety protocols is typically required. Strong problem-solving abilities, teamwork, and effective communication are important soft skills in this role. These skills ensure safe, efficient machine operation and contribute to consistent product quality and productivity on the manufacturing floor.

What is the difference between Sencorpwhite vs Packaging Machine Operator?

AspectSencorpwhitePackaging Machine Operator
CredentialsTypically requires technical or manufacturing experience, possibly certifications in machinery or quality controlHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentManufacturing facility focused on thermoforming and packaging solutionsProduction line environment, operating packaging machinery
Industry UsageSpecializes in manufacturing packaging equipment and solutionsWorks within packaging production lines across various industries

While Sencorpwhite focuses on designing and manufacturing packaging equipment, Packaging Machine Operators are responsible for operating and maintaining these machines on the production floor. Both roles are integral to the packaging industry, but Sencorpwhite employees typically work in engineering and manufacturing, whereas Packaging Machine Operators work directly on the production line.

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What job categories do people searching Sencorpwhite jobs look for?

The top searched job categories for Sencorpwhite jobs are:

Sencorpwhite jobs near you
Infographic showing various Sencorpwhite job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Technical Support Engineer

SencorpWhite

Hamilton, OH • On-site

Full-time

Posted 22 days ago

Job description

Purpose of the Role: Responsible for ensuring the successful support of software solutions and controls for SencorpWhite products. The ideal candidate will have hands-on experience in software support, customer training, troubleshooting, and integration with customer systems. PLC or controls knowledge is highly valued.

Key Responsibilities:

  • Aid both customers under service agreement contracts and billable remote assistance as the first point of contact during normal business hours to remote in to systems to identify if issues can be remotely resolved or require a dispatch to an FSE for onsite resolution.
  • Lead remote support services, such as support for customers as they update Operating Systems or Networks to ensure compatibility with SencorpWhite supplied software.
  • Document work performed and troubleshooting steps to provide both internal and external feedback.
  • Assist in post-deployment documentation to ensure smooth transition from Project Management to Customer Support.
  • Knowledge of VLM commissioning and deployment of software solutions.
  • Resolve complex or previously unknown problems requiring high level technical expertise and business acumen.
  • Assist in the publication of service bulletins to raise awareness of discoveries found during technical support.
  • Provide technical guidance to Field Service to resolve customer issues efficiently.
  • Establish and maintain lines of communication with engineers on design, reliability and maintenance issues pertaining to our products.
  • Manage multiple concurrent projects across various geographic locations, ensuring timely completion of installations and support services.
  • Prioritize tasks and coordinate with both internal teams and customers to meet project deadlines and expectations.
  • Help guide SencorpWhite’s incident management ticketing system to arrive at root cause, pareto findings to look for trends and share findings with other stakeholders at the company.
  • Assist in SencorpWhite’s strategy for service agreements and share feedback on future developments that will help customers avoid downtime and while also maintaining profitability.
  • May require travel to support Installation and learn, especially during training.
  • Assist with training new personnel.
  • After hours rotation for on-call support or escalation of software issues during the off hours is required (seldom occur).

Skills and Abilities Required:

  • Takes a calm and mature approach to dealing with difficult problems and people.
  • Able to maintain a positive attitude throughout troubleshooting incidents.
  • Ability to multi-task and manage time well.
  • Superior verbal and written communication skills
  • Ability to establish technical credibility with customers and peers.
  • Proven experience in software commissioning, system integration, or similar roles.
  • Technical Skills Required:
    • Excellent troubleshooting skills, both remote and on-site.
    • Reading Blueprints, Analog signals, three phase Power conversion, temperature measurement, Pneumatics.
    • Troubleshooting PLC, Electrical, Mechanical, Solenoids, Mechanical Relays, Solid State Relays
    • Networking – TCP/IP, VPNs, Ethernet

Qualification requirements:

  • BS in Computer Science or equivalent experience
  • Travel 25% for on-site training, and support as required.
  • Technical Skills Desired
    • PLC – Awareness of general PLC operation, experience is desired
    • HMI Panels – Awareness of operation, experience is desired
    • Computers – DOS, Windows 9, Data Acquisition, VirtualBox and database architecture awareness
    • Remote Access – pcAnywhere, TeamViewer, VNC, GoToAssist

Core Competencies

  • Safety – Observes and enforces safety procedures; reports potentially unsafe conditions.
  • Quality- Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve a process that is implemented.
  • Productivity - Manages workload, works efficiently, meets goals and objectives.
  • Employee Engagement – Passionate about job and company, committed to the company and puts discretionary effort into work.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. The description is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.