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Self Storage Facility Manager Jobs in Raleigh, NC

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Self Storage Facility Manager information

See Raleigh, NC salary details

$24.3K

$67K

$117.6K

How much do self storage facility manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for self storage facility manager in Raleigh, NC is $67,012.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $82,100.00 per year, depending on experience, location, and employer.

What does a self storage facility manager do?

A Self Storage Facility Manager oversees the daily operations of a self storage facility. Their responsibilities include renting storage units to customers, collecting payments, maintaining the property, handling customer inquiries, and ensuring security. They may also manage staff, handle marketing efforts, and perform minor maintenance or repairs. The goal is to provide excellent customer service while maximizing occupancy and revenue for the facility.

What are some common challenges faced by self storage facility managers and how can they be addressed?

Self storage facility managers often encounter challenges such as maintaining high occupancy rates, managing delinquent accounts, and ensuring the security and cleanliness of the property. Addressing these issues typically involves proactive customer service, timely follow-ups on late payments, implementing effective marketing strategies, and conducting regular inspections of the facility. Building strong relationships with tenants and using facility management software can also streamline operations and help managers stay organized.

What are the key skills and qualifications needed to thrive as a self storage facility manager, and why are they important?

To thrive as a Self Storage Facility Manager, you need strong organizational abilities, sales acumen, and basic financial management skills, often supported by experience in property or retail management. Familiarity with facility management software, security systems, and point-of-sale platforms is typically required. Exceptional customer service, problem-solving, and communication skills help you build rapport with tenants and handle issues efficiently. These skills are crucial for maintaining occupancy, ensuring facility security, and delivering a positive customer experience.

What is the difference between Self Storage Facility Manager vs Self Storage Customer Service Representative?

AspectSelf Storage Facility ManagerSelf Storage Customer Service Representative
CredentialsExperience in property management, possibly certifications in facility operationsCustomer service skills, basic computer knowledge
Work EnvironmentOn-site management, overseeing facility operationsCustomer interaction, office or call center setting
Employer & Industry UsageProperty management companies, storage facilitiesStorage companies, rental offices
Search & Comparison IntentManagement responsibilities, operational dutiesCustomer service, rental inquiries

The main difference is that a Self Storage Facility Manager oversees daily operations, staff, and maintenance of the storage facility, while a Self Storage Customer Service Representative primarily handles customer inquiries, rental processes, and support. The manager role involves more responsibility for facility performance, whereas the representative focuses on customer interactions.

What are the most commonly searched types of Self Storage Facility jobs in Raleigh, NC?

The most popular types of Self Storage Facility jobs in Raleigh, NC are:

What are popular job titles related to Self Storage Facility Manager jobs in Raleigh, NC?

For Self Storage Facility Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Self Storage Facility Manager jobs in Raleigh, NC look for?

The top searched job categories for Self Storage Facility Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Self Storage Facility Manager jobs?

Cities near Raleigh, NC with the most Self Storage Facility Manager job openings:

Self Storage Facility Manager jobs near you
Infographic showing various Self Storage Facility Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Temporary. Highlights an 100% In-person job distribution, with an average salary of $67,012 per year, or $32.2 per hour.

Customer Service - Self Storage Manager

Public Storage

Apex, NC • On-site

$14/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Public Storage rating

6.9

Company rating: 6.9 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

5th of 29 rated removal and storage companies

Job description

Company Description
Public Storage is the self-storage industry leader and we are Hiring Now!
Earn $14.00 Per Hour
Our Benefits
Total Rewards package available to our team:
  • We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends 'til 5pm)
  • Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
    • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
    • Company paid life, accidental death insurance, and exclusive vendor discounts
  • Mileage reimbursement is provided when traveling between properties or other work-related tasks
  • Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description
  • Our Property Managers get to work independently at multiple locations; spending time both inside and outside
  • We assess customer storage needs and make suggestions, including selling packing and moving supplies
  • Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
  • Auditing cash drawers and making bank deposits are part of the daily business
  • We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:
  • Ability to transport lift/move items weighing up to 35 pounds
  • Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
  • Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications
Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
Additional Information
More about Us!
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry's #1 team!

What Public Storage employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Public Storage

Sourced by ZipRecruiter

Public Storage is a leading self-storage real estate investment trust (REIT) in the United States. With thousands of storage facilities across the country, Public Storage offers convenient and secure storage solutions for individuals and businesses. Public Storage facilities provide a range of storage unit sizes to accommodate various needs, from personal belongings to commercial inventory. Public Storage well-maintained and clean facilities are equipped with advanced security systems, including electronic gate access, surveillance cameras, and on-site management, ensuring the safety and protection of stored items.

Industry

Warehousing and storage

Company size

5,001 - 10,000 Employees

Headquarters location

Glendale, CA, US

Year founded

1972

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