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$25K

$68.9K

$121K

How much do self storage facility manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for self storage facility manager in the United States is $68,936.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What does a Self Storage Facility Manager do?

A Self Storage Facility Manager oversees the daily operations of a self storage facility. Their responsibilities include renting storage units to customers, collecting payments, maintaining the property, handling customer inquiries, and ensuring security. They may also manage staff, handle marketing efforts, and perform minor maintenance or repairs. The goal is to provide excellent customer service while maximizing occupancy and revenue for the facility.

What are the key skills and qualifications needed to thrive as a Self Storage Facility Manager, and why are they important?

To thrive as a Self Storage Facility Manager, you need strong organizational abilities, sales acumen, and basic financial management skills, often supported by experience in property or retail management. Familiarity with facility management software, security systems, and point-of-sale platforms is typically required. Exceptional customer service, problem-solving, and communication skills help you build rapport with tenants and handle issues efficiently. These skills are crucial for maintaining occupancy, ensuring facility security, and delivering a positive customer experience.

What is the difference between Self Storage Facility Manager vs Self Storage Customer Service Representative?

AspectSelf Storage Facility ManagerSelf Storage Customer Service Representative
CredentialsExperience in property management, possibly certifications in facility operationsCustomer service skills, basic computer knowledge
Work EnvironmentOn-site management, overseeing facility operationsCustomer interaction, office or call center setting
Employer & Industry UsageProperty management companies, storage facilitiesStorage companies, rental offices
Search & Comparison IntentManagement responsibilities, operational dutiesCustomer service, rental inquiries

The main difference is that a Self Storage Facility Manager oversees daily operations, staff, and maintenance of the storage facility, while a Self Storage Customer Service Representative primarily handles customer inquiries, rental processes, and support. The manager role involves more responsibility for facility performance, whereas the representative focuses on customer interactions.

What are some common challenges faced by self storage facility managers and how can they be addressed?

Self storage facility managers often encounter challenges such as maintaining high occupancy rates, managing delinquent accounts, and ensuring the security and cleanliness of the property. Addressing these issues typically involves proactive customer service, timely follow-ups on late payments, implementing effective marketing strategies, and conducting regular inspections of the facility. Building strong relationships with tenants and using facility management software can also streamline operations and help managers stay organized.
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Self Storage Facility Manager jobs near you
Infographic showing various Self Storage Facility Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $68,936 per year, or $33.1 per hour.
Self Storage Facility Manager

Self Storage Facility Manager

Osprey Management

Tacoma, WA

$18/hr

Part-time

Retirement

Posted yesterday

Be an early applicant

Job description

Description:

About Us

We are a full-service, commercial real estate firm that delivers highly specialized Asset Management Services and focuses primarily on Manufactured Housing and Self-Storage. We own and operate over 120 properties across 30 states. We are seeking innovative, passionate, and motivated individuals looking for an opportunity to join a fast-growing organization with tremendous professional growth opportunities. Our achievements hinge on our capacity to implement our guiding principles, fostering a distinctive organizational culture that sets us apart from others. Only by doing so can we cultivate an atmosphere where meaningful relationships and productive work converge, paving the way for continuous improvement and innovation. Our team is made up of uniquely qualified, professional individuals who understand the complexities and challenges of acquiring and managing our key assets. We are known for providing a space where your contributions are valued, your ideas are heard, and the value you provide is recognized through career advancement and financial opportunities.


POSITION PURPOSE:

As the Self Storage Facility Manager, you will be responsible for the day to day operation of the self-storage facility including excellent customer service, keeping the property clean, performing light landscaping/maintenance, providing tours of the property, and by meeting revenue goals by renting units, selling tenant insurance and other retail supplies. The Self Storage Facility Manager will manage all account receivables by taking full ownership of all collections of delinquent units. The Self Storage Facility Manager must be able to offer exceptional customer service both in person and on the phone. The ideal candidate for this position will have an entrepreneurial spirit, strong sales skills and a drive to help the facility succeed! This position also includes property maintenance and landscaping as needed.


**This is a Part-time role - approximately 20-30 hours per week**


SELF STORAGE FACILITY MANAGER BENEFITS:

  • Base hourly Hourly Rate - $18
  • 401k
  • Part-time Flexible Schedule
  • Work/Home Life Balance
  • Company Perks Program
  • Opportunities for career advancement

SELF STORAGE FACILITY MANAGER RESPONSIBILITIES:

  • Renting storage spaces based on customers’ needs using strong sales strategies
  • Providing excellent service and building excellent rapport with new and existing customers
  • Accepting payments and completing daily bank deposits
  • Preparing auction units according to procedure and lien laws as needed.
  • Handle customer inquiries or problems in a courteous, professional, and timely manner.
  • Meet sales goals for insurance, merchandise, and unit rentals.
  • Perform company policies in opening/closing the office each day.
  • Respond to customer inquiries and resolve customer complaints.
  • Keeping the property and office clean and tidy, walking around the property performing lock checks and showing the units to customers
  • Maintaining curb appeal that includes maintenance and landscaping
  • Physical requirements of the job include daily walks of the property, cleaning the units and the property, opening and closing the storage doors (up to 50 lbs.), and similar light activities
  • Other general office and maintenance duties

SELF STORAGE FACILITY MANAGER QUALIFICATIONS:

  • Willingness to work respectfully with people of diverse backgrounds
  • 2-3 years of managerial experience
  • Basic computer skills and proficiency in Microsoft Word & Excel
  • Strong written and verbal communication
  • Professional presentation
  • Must have a flexible schedule with weekend availability
  • Ability to solve problems involving: residents, personnel, finances, equipment/ maintenance issues, emergency situations, etc.
  • Willing to learn and a drive to improve community/asset
  • Ability to lift to 50 pounds is required
  • Valid driver's license and clean background required in order to complete daily bank deposits

Disclosures:

  • We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other legally protected status.
  • We are committed to providing reasonable accommodations for qualified individuals with disabilities during our application and hiring processes. If you need assistance or accommodation, please contact us at recruiting@osprey-management.com
  • We participate in the federal E-Verify program to confirm the employment authorization of all newly hired employees. For more information, please review the Right to Work and E-Verify notices available here:
  • https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf (English)
  • https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPosterES.pdf (Spanish)
  • https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster.pdf (English)
  • https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPosterES.pdf (Spanish)

PM22

Requirements:



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