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Security Operations Center Operator Jobs in Delaware

... operating units, driving innovation and security across the enterprise. With a culture built on ... Driving process maturity, automation, and operational efficiency * Hiring, mentoring, and ...

As an OS, your intel gives ships and aircraft a strategic advantage, and helps weapons operators ... Center (CIC) displays of strategic and tactical information. On any given day, Operations ...

As an OS, your intel gives ships and aircraft a strategic advantage, and helps weapons operators ... Center (CIC) displays of strategic and tactical information. On any given day, Operations ...

As an OS, your intel gives ships and aircraft a strategic advantage, and helps weapons operators ... Center (CIC) displays of strategic and tactical information. On any given day, Operations ...

As an OS, your intel gives ships and aircraft a strategic advantage, and helps weapons operators ... Center (CIC) displays of strategic and tactical information. On any given day, Operations ...

As an OS, your intel gives ships and aircraft a strategic advantage, and helps weapons operators ... Center (CIC) displays of strategic and tactical information. On any given day, Operations ...

As an OS, your intel gives ships and aircraft a strategic advantage, and helps weapons operators ... Center (CIC) displays of strategic and tactical information. On any given day, Operations ...

As an OS, your intel gives ships and aircraft a strategic advantage, and helps weapons operators ... Center (CIC) displays of strategic and tactical information. On any given day, Operations ...

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Security Operations Center Operator information

See Delaware salary details

$7

$19

$28

How much do security operations center operator jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for security operations center operator in Delaware is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.39 per hour, depending on experience, location, and employer.

What does a Security Operations Center (SOC) Operator do?

A Security Operations Center (SOC) Operator is responsible for monitoring an organization's IT infrastructure for security threats and incidents. They use specialized tools to detect, analyze, and respond to cybersecurity threats in real-time. SOC Operators also maintain security systems, document incidents, and collaborate with other IT and security staff to protect sensitive data. Their role is crucial in preventing, identifying, and mitigating cyberattacks to ensure the organization's information remains secure.

What is the difference between Security Operations Center Operator vs Security Analyst?

AspectSecurity Operations Center OperatorSecurity Analyst
CertificationsCompTIA Security+, CEH, CISSP (preferred)CompTIA Security+, CISSP, GIAC certifications
Work EnvironmentMonitoring security systems in a SOC, responding to alertsAnalyzing security data, investigating incidents, reporting
Employer & Industry UsageCommon in cybersecurity firms, large enterprises, government agenciesUsed across industries for threat detection and risk assessment

Security Operations Center (SOC) Operators focus on real-time monitoring and initial response to security alerts, while Security Analysts perform in-depth analysis, investigation, and reporting. Both roles require similar certifications and often work within the same environment, but their responsibilities differ in scope and depth of analysis.

What are some common challenges faced by Security Operations Center (SOC) Operators, and how can they be managed?

SOC Operators often encounter challenges such as managing high volumes of alerts, distinguishing false positives from genuine threats, and maintaining situational awareness during fast-paced incidents. Effective time management, continuous training on new threat vectors, and leveraging automation tools can help address these challenges. Collaborating closely with incident response teams and participating in regular drills also ensures readiness and improves overall team effectiveness.

What Does a Security Operations Center Operator Do?

As a security operations center operator, or SOC operator, you monitor a variety of technologies including access control, video surveillance, and alarm systems to provide security service and threat elimination for industrial, business, or residential customers. You respond to medical crises, safety incidents, natural disasters and other emergencies, and dispatch security officers, police, fire, EMS personnel, and other services as required. Your duties and responsibilities also include investigating incidents, escalating situations to appropriate parties in the SOC, and filing incident reports. In some roles, you are responsible for monitoring social media and other news and information channels to support threat identification.

What are the key skills and qualifications needed to thrive as a Security Operations Center Operator, and why are they important?

To thrive as a Security Operations Center (SOC) Operator, you need a solid understanding of cybersecurity principles, incident response, and network monitoring, often supported by a relevant degree or certifications like CompTIA Security+ or CEH. Familiarity with security information and event management (SIEM) tools, intrusion detection systems, and ticketing platforms is typically required. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for identifying threats and collaborating with teams. These skills are essential to quickly detect, assess, and respond to security incidents, ensuring the organization's information assets remain protected.
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Infographic showing various Security Operations Center Operator job openings in Delaware as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $41,280 per year, or $19.8 per hour.
Command Center Manager

Command Center Manager

Berkley

Wilmington, DE โ€ข On-site

Other

Posted 20 days ago


Job description

Company Details
Are you a strategic leader with a passion for operational excellence in high-availability environments? Do you thrive in fast-paced, mission-critical settings and love mentoring high-performing teams? If so, Berkley Technology Services (BTS) wants to meet you!
BTS is the powerhouse tech arm of W. R. Berkley Corporation, a Fortune 500 commercial insurance leader. We deliver cutting-edge IT solutions to over 60 global operating units, driving innovation and security across the enterprise. With a culture built on collaboration, entrepreneurship, and continuous growth, BTS is where technology leaders come to thrive.
Right Team. Right Technology. Simple and Secure.
Responsibilities
What You'll Do
As our Command Center Manager, you'll lead a team of Level I and II Analysts across multiple shifts, ensuring seamless 24x7x365 operations of our enterprise data centers. You'll be responsible for:
  • Overseeing incident response, system monitoring, and SLA adherence
  • Leading enterprise event escalations and executive-level communications
  • Driving process maturity, automation, and operational efficiency
  • Hiring, mentoring, and developing top-tier technical talent
  • Collaborating with SRE and infrastructure teams to enhance monitoring and tooling
  • Reporting on KPIs, system availability, and customer satisfaction metrics

Qualifications
What You Bring
  • 5+ years in a leadership role within a Data Center, NOC, or SOC
  • Proven success in high-pressure, high-visibility environments
  • Strong technical acumen and hands-on experience with tools like SolarWinds, AppDynamics, Dynatrace, DataDog, etc.
  • Exceptional communication, project management, and analytical skills
  • Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
  • Experience with SRE principles, automation, and tooling optimization is a plus

Why BTS?
  • Be part of a Fortune 500-backed tech team with global impact
  • Work in a culture that values innovation, growth, and employee development
  • Enjoy opportunities to expand your career into roles you never imagined
  • Make a real difference in how technology supports the future of insurance

The Company is an equal employment opportunity employer.