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Alarm Service Technician

Escondido, CA · On-site

$60K - $70K/yr

Service Technician - Security, Surveillance & Fire Alarm Systems Required Experience: * Hands-on field experience with security and/or fire alarm systems. * Knowledge of DMP, DSC, Silent Knight ...

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Security Alarm Service Technician information

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How much do security alarm service technician jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for security alarm service technician in the United States is $25.95, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $29.09 per hour, depending on experience, location, and employer.

What does a security alarm service technician do?

A Security Alarm Service Technician installs, maintains, and repairs alarm systems designed to protect homes and businesses from theft, fire, or other emergencies. Their work includes setting up security panels, sensors, cameras, and wiring, as well as testing and troubleshooting equipment to ensure everything is functioning correctly. They may also educate customers on how to use their security systems and respond to service calls for repairs or upgrades. Technicians often work both indoors and outdoors, sometimes in crawl spaces or attics, and must be familiar with electrical systems and safety protocols.

What skills and qualifications are needed to be a security alarm service technician?

To thrive as a Security Alarm Service Technician, you need strong electrical and mechanical aptitude, troubleshooting abilities, and typically a high school diploma or equivalent with relevant technical training. Familiarity with alarm panels, wiring schematics, diagnostic tools, and certifications like NICET or manufacturer-specific credentials are important. Excellent problem-solving skills, attention to detail, and effective customer communication set top technicians apart. These competencies ensure accurate installations, reliable system maintenance, and high customer satisfaction in safeguarding property.

What challenges do security alarm service technicians face during on-site installations and maintenance?

Security Alarm Service Technicians often encounter challenges such as troubleshooting complex wiring issues, adapting installations to unique building layouts, and ensuring compatibility with existing security systems. Working in clients’ homes or businesses may require clear communication to explain system functions and address customer concerns. Additionally, technicians must stay updated on evolving security technologies and follow strict safety protocols while working with electrical components.

What is the difference between Security Alarm Service Technician vs Security System Installer?

AspectSecurity Alarm Service TechnicianSecurity System Installer
CertificationsTypically requires manufacturer-specific training and certificationsMay require general electrical or security certifications, but less specialized training
Work EnvironmentServicing, troubleshooting, and repairing alarm systems at client sitesInstalling new security systems, wiring, and equipment at various locations
Employer & Industry UsageCommonly employed by security companies, alarm service providersEmployed by security installation companies, contractors

Both roles involve working with security systems, but the Security Alarm Service Technician focuses on maintenance and repair, while the Security System Installer specializes in system installation. They share similar certifications and work environments, making them closely related but distinct in their primary responsibilities.

More about Security Alarm Service Technician jobs

What job categories do people searching Security Alarm Service Technician jobs look for?

The top searched job categories for Security Alarm Service Technician jobs are:

Infographic showing various Security Alarm Service Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $53,968 per year, or $25.9 per hour.

Security Alarm Service Technician

Eastern Security Services

Syracuse, NY • On-site

$25 - $40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Location
This position is 100% onsite and reports to our Syracuse office with regional travel to client job sites.

Job Summary
Join an Award-Winning Team: Eastern Security Services, proudly recognized as one of Central New York’s Best Places to Work and the 2023 Family Business Leader of the Year, is seeking motivated and skilled individuals to join our elite team in the Syracuse area! As a Security Alarm Service Technician, you will play a critical role in ensuring the safety of our high-profile customers by providing excellent customer service to our residential and commercial clientele.

You will be servicing a variety of security systems, including but not limited to: video surveillance, intelligent video verification, burglar and intrusion alarms, access control systems with integrated Photo ID, biometrics, UL listed engineered fire alarm systems, enterprise-wide security solutions, central station monitoring equipment, remote access security management and video intercom systems.
If you are tech-savvy, adaptable, and eager to grow, we want YOU to be part of our team! At Eastern Security Services, we work with cutting-edge technology and foster a people-first company culture of continuous learning and excellence.

Salary Range
$25.00 per hour - $40.00 per hour, based on experience

Responsibilities

  • Travel to residential and commercial customer locations in the Syracuse area and surrounding regions to perform service work
  • Service & troubleshoot a wide variety of residential and commercial security & fire alarm systems
  • Service & troubleshoot commercial and residential UL listed Fire Systems
  • Provide technical support to customers including, but not limited to field programming of alarm panels, remote programming of alarm panels, and troubleshooting of signal issues related to formats and receivers

Basic Qualifications

  • High School Diploma or Equivalent
  • Comfortable working outdoors – occasionally in the rain or snow
  • Comfortable working from heights on ladders or aerial lifts, or in small spaces
  • Must maintain a clean, professional image with external and internal customers
  • Ability to travel & work overtime as required and participate in on-call schedule after six months
  • Must possess and maintain a clear driver's license and safe driving record
  • Successfully clear drug screen and background check to meet industry and security licensing requirements

Preferred Qualifications

  • Two (2) year Associate Degree
  • 3+ years of experience in the physical security industry, i.e. alarm systems, access control, video, intrusion detection, and fire alarm systems
  • 2+ years of experience as a service technician or related field
  • OSHA 10 or OSHA 30 Certification

What awaits you at Eastern Security:

  • Comprehensive Benefits Package: medical, dental, vision, and life insurance, employee assistance program, 401(k) with company matching, and more
  • 3 Weeks of PTO during first full year of employment – including vacation, sick/personal leave, paid holidays and floating holidays
  • Industry-leading pay with monthly bonus opportunities and annual performance reviews
  • Company vehicle, gas card, phone, and laptop
  • Paid on-the-job training
  • An open door to management – you are ALWAYS heard and respected!
  • Commitment to maintaining a safe and supportive work environment

Employers Disclaimer:

  • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
  • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
  • This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

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