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Secret Shopper Jobs in Utah (NOW HIRING)

Victoria's Secret

Selling Associate-Newgate

Ogden, UT · On-site

$12 - $14.75/hr

Victoria's Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim ...

Chick-fil-A

Shift Leader

Salt Lake City, UT · On-site

$14 - $18/hr

Do you return your shopping cart? If so, you're the person we are looking for. * The type of person ... secret sauce: our friendly team members. Maybe they're happy because of easy access to chicken ...

Chick-fil-A

Shift Leader

Murray, UT

$16 - $18/hr

Chick-fil-A may be best known for serving a mean chicken sandwich, hot waffle fries and that oh-so-delicious Chick-fil-A sauce, but our restaurants are also known for another secret sauce: our ...

Bass Pro Shops

Full Time Footwear Team Lead

Lehi, UT · On-site

$38K - $48K/yr

Insures a pleasant and productive shopping experience for all customers. * Assists the GSM / DM and ... secret shops, etc.). * Remains Product "expert" through ongoing product knowledge training ...

Holiday Depot

Sales Associate

Salt Lake City, UT · On-site

$13.50 - $18.25/hr

As a Sales Associate, you will assist customers with their shopping needs and ensure an excellent shopping experience. Responsibilities may include working the register, stocking shelves, processing ...

Rowan

Sales Associate

Murray, UT · On-site

$15 - $19/hr

About our Sales Associates As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location in Murray, UT. You are friendly, organized ...

Rowan

Sales Associate

Murray, UT · On-site

$15 - $19/hr

About our Sales Associates As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location in Murray, UT. You are friendly, organized ...

Rowan

Sales Associate

Murray, UT

$15 - $19/hr

Greet ear-piercing clients and shoppers * Offer and provide education about Rowan piercing services and jewelry * Support needs of ear piercing clients and shoppers * Improve store efficiency and ...

World Market

Sales Associate

Park City, UT · On-site

$14.75 - $20/hr

Up to 30% shopping discount on our unique finds for you and your designated shopper * Working with a team who thinks the world of you * Wellness resources to be and do your best * Anniversary and ...

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Secret Shopper information

See Utah salary details

$8

$16

$25

How much do secret shopper jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for secret shopper in Utah is $16.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.63 per hour, depending on experience, location, and employer.

What does a secret shopper do?

As a Secret Shopper, you'll usually be given a clear set of instructions outlining what to observe or purchase during your visit to a store, restaurant, or service provider. Assignments often include tasks like evaluating customer service, inspecting product displays, or verifying compliance with company policies, which you’ll report on through an online platform afterward. While many assignments are completed independently, you may occasionally interact with a coordinator or team to clarify expectations or review findings. Flexibility in scheduling and attention to instructions are important, as projects vary in complexity and deadlines. This variety allows you to develop a wide range of skills while contributing valuable insights to improve customer experiences.

What skills and qualifications are needed to be a secret shopper?

To thrive as a Secret Shopper, you need strong observational skills, attention to detail, and the ability to follow specific instructions, generally requiring a high school diploma or equivalent. Familiarity with digital reporting tools and mobile apps commonly used for submitting evaluations is helpful but not always required. Excellent written communication, objectivity, and discretion are standout soft skills in this position. These skills ensure accurate, unbiased feedback and reliable reporting of consumer experiences, which are essential for evaluating and improving service quality.

How do you become a secret shopper?

To become a secret shopper, you typically need to sign up with legitimate mystery shopping companies that verify your identity and provide assignments. No formal education is required, but good observation skills and reliability are important; some companies may also require a background check or training before starting assignments.

How much do you get paid for being a secret shopper?

Secret shoppers typically earn between $10 and $25 per assignment, with pay varying based on the complexity and length of the evaluation. Some companies also offer additional incentives or reimbursements for expenses incurred during visits.

What is the best secret shopper company to work for?

There is no definitive best secret shopper company, as opportunities vary based on location and individual preferences. Reputable companies like BestMark, IntelliShop, and Secret Shopper are well-known in the industry and often offer flexible schedules and training. Job seekers should research company reviews and verify legitimacy before applying.

What are popular job titles related to Secret Shopper jobs in Utah?

For Secret Shopper jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Secret Shopper jobs in Utah look for?

The top searched job categories for Secret Shopper jobs in Utah are:

What cities in Utah are hiring for Secret Shopper jobs?

Cities in Utah with the most Secret Shopper job openings:

What are popular job titles related to Secret Shopper jobs in UT?

For Secret Shopper jobs in UT, the most frequently searched job titles are:

Secret Shopper jobs near you
Infographic showing various Secret Shopper job openings in Utah as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,809 per year, or $16.3 per hour.

Centralized Leasing Manager

Provo, UT • On-site

Redstone Residential
Real Estate • 201 - 500 employees

6.1

Company rating: 6.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

181st of 256 rated facilities management

People enjoy working here

Recommended by students

Respectful managers

Learn more about Redstone Residentialexternal

$50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

CLASSIFICATION:Full-time, Exempt 

COMPENSATION:$50,000 Annually

BONUSES:Ability to earn up to an additional $10,000 per year 

BENEFITS: 

  • Health, Vision, and Dental Insurance
  • 15 days of PTO and 10 paid holidays
  • 3 Paid service days
  • Paid parental leave
  • 401K Plan with up to 6% matching
  • Continued Education Program
  • Employee Assistance Program
  • Short-term Disability Insurance 

Key Responsibilities: 

  • Oversee the daily operations of the after-hours leasing team and secret shop team.
  • Provide guidance, mentorship, and support to team members to ensure high performance.
  • Conduct regular performance evaluations and implement strategies for improvement.
  • Model and nurture Redstone Core Values: We are Believers, We Communicate Authentically with Care, We Stay the Course, and We Drive Performance.
  • Monitor team hours and pay cards.
  • Design and deliver training for your leasing professionals, focusing on sales techniques, customer service, and compliance.
  • Ensure new hires are fully onboarded and equipped to meet performance standards.
  • Conduct ongoing professional development sessions for team skill enhancement.
  • Schedule and coordinate after-hours team coverage to meet operational demands.
  • Prioritize tasks and allocate resources to maximize team productivity.
  • Streamline workflows to ensure efficiency and consistency in leasing practices.
  • Monitor key performance metrics and ensure teams meet or exceed leasing goals.
  • Use data to track lead conversion rates, call outcomes, and lease execution metrics.
  • Prepare and present reports on team performance and leasing trends.
  • Maintain high customer service standards to ensure positive interactions with prospective and current residents.
  • Conduct quality checks through secret shopping to identify areas for improvement.
  • Address and resolve escalated issues in a timely and professional manner. 

Key Skills & Qualifications: 

  • Communication:
  • Exceptional verbal and written communication skills.
  • Ability to build relationships and inspire teams to perform at their best.
  • Capable of managing multiple priorities effectively.
  • Proficient in analyzing and interpreting performance data to make informed decisions.
  • Strong knowledge of leasing and sales techniques with a proven ability to meet goals.
  • Experience designing and delivering impactful training programs. 

Education & Experience: 

  • Bachelor's degree is preferred, but not required.
  • Ability to manage projects and multitask several processes at once under stressful conditions.
  • Ability to use and quickly learn technology - Google Apps, Microsoft Office, cloud-based management, and dashboarding software.
  • Team Player - able to inspire team members to high levels of performance and to provide constructive feedback as needed. 

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