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Secret Shopper Restaurant Jobs (NOW HIRING)

Labormax Staffing

Secret Shopper

Charlotte, NC · On-site

$18/hr

We are currently seeking Secret Shoppers ASAP to join our team!! Duties and Responsibilities ... Conduct alcohol purchase attempts at licensed bars, restaurants, and related venues * Evaluate ...

Labormax Staffing

Secret Shopper

Asheville, NC · On-site

$18/hr

We are actively seeking Secret Shoppers to join our team immediately. Earn a $25 bonus for each ... Conduct alcohol purchase attempts at licensed bars, restaurants, and related venues * Evaluate ...

Five Guys

Restaurant Crew Member

Manhattan, NY · On-site

$14 - $17.50/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * 1 free meal per ... restaurant, including the cash register area, grill, dressing station, fry station, lobby and ...

Five Guys

Restaurant Crew Member

Victor, NY · On-site

$12.25 - $15.25/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * 1 free meal per ... restaurant, including the cash register area, grill, dressing station, fry station, lobby and ...

Five Guys

Restaurant Crew Member

Brooklyn, NY · On-site

$13.50 - $16.75/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * 1 free meal per ... restaurant, including the cash register area, grill, dressing station, fry station, lobby and ...

Five Guys

Restaurant Crew Member

Manhattan, NY · On-site

$14 - $17.50/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * Complimentary meal ... restaurant, including the cash register area, grill, dressing station, fry station, lobby and ...

Five Guys

Restaurant Crew Member

Manhattan, NY · On-site

$14 - $17.50/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * 1 free meal per ... restaurant, including the cash register area, grill, dressing station, fry station, lobby and ...

Five Guys

Restaurant Crew Member

Brooklyn, NY · On-site

$13.75 - $17.50/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * 1 free meal per ... restaurant, including the cash register area, grill, dressing station, fry station, lobby and ...

Five Guys

Restaurant Crew Member

Manhattan, NY · On-site

$14 - $17.50/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * 1 free meal per ... restaurant, including the cash register area, grill, dressing station, fry station, lobby and ...

Five Guys

Restaurant Crew Member

Manhattan, NY · On-site

$14 - $17.50/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * 1 free meal per ... restaurant, including the cash register area, grill, dressing station, fry station, lobby and ...

Five Guys

Restaurant Crew Member

Manhattan, NY · On-site

$14 - $17.50/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * 1 free meal per ... restaurant, including the cash register area, grill, dressing station, fry station, lobby and ...

Five Guys

Crew Member

Lexington, KY · On-site

$13 - $20/hr

Tips, Secret Shopper Bonuses, Free Five Guys Meal Every Shift, Referral Bonus Pay: $13-20/hr (all ... Job Type: Full-time, Part-time If you want a restaurant job where the pay grows with how hard you ...

Five Guys

Crew Member

Lexington, KY · On-site

$13 - $20/hr

Tips, Secret Shopper Bonuses, Free Five Guys Meal Every Shift, Referral Bonus Pay: $13-20/hr (all ... Job Type: Full-time, Part-time If you want a restaurant job where the pay grows with how hard you ...

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All JobsSecret Shopper Restaurant Jobs

Secret Shopper Restaurant information

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$11

$18

$43

How much do secret shopper restaurant jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for secret shopper restaurant in the United States is $18.33, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between Secret Shopper Restaurant vs Mystery Customer Retail?

AspectSecret Shopper RestaurantMystery Customer Retail
CredentialsNo formal certifications requiredNo formal certifications required
Work EnvironmentRestaurants, cafes, food service locationsRetail stores, shopping centers, boutiques
Employer & IndustryFood service industry, market research firmsRetail industry, market research firms
Search & Comparison IntentCompare to mystery customer retail rolesCompare to secret shopper restaurant roles

Secret Shopper Restaurant and Mystery Customer Retail both involve evaluating customer service and store or restaurant quality. The main difference lies in their work environment: one focuses on food service locations, while the other targets retail stores. Both roles typically do not require formal certifications and are used by market research firms to gather customer experience data.

How do I become a secret shopper for restaurants?

To become a secret shopper for restaurants, you can sign up with reputable mystery shopping companies that specialize in restaurant evaluations. These companies typically require you to complete an application, pass a background check, and complete training or guidelines before conducting assignments, which often involve visiting restaurants, observing service and food quality, and submitting detailed reports. Having good observational skills, attention to detail, and the ability to follow specific instructions are important for success in this role.

What are some common challenges faced by secret shoppers in restaurant evaluations, and how can they be managed?

Secret shoppers in restaurants often face challenges such as maintaining anonymity while gathering detailed observations, managing time efficiently during visits, and accurately recalling service details without taking obvious notes. To overcome these, many secret shoppers develop discreet ways to record information, such as using their phone after the visit to jot down notes or memorizing key points to report later. Consistently practicing observation skills and preparing a checklist of what to look for before each assignment can also help ensure thorough, unbiased evaluations.

How much does a mystery shopper get paid?

A secret shopper restaurant employee typically earns between $10 and $25 per assignment, depending on the complexity and location. Payments can be hourly or per visit, and some companies offer additional incentives or bonuses for detailed reports and frequent evaluations.

What are the key skills and qualifications needed to thrive as a Secret Shopper in the restaurant industry, and why are they important?

To thrive as a Secret Shopper in restaurants, you need keen observational skills, attention to detail, and the ability to follow specific evaluation criteria, typically supported by a high school diploma or equivalent. Familiarity with digital reporting tools and mobile apps for submitting feedback is often required. Strong written communication, discretion, and time management are essential soft skills that distinguish top performers. These skills ensure accurate, unbiased feedback that helps restaurants improve service quality and customer experience.

How to become a Chick-fil-A secret shopper?

To become a Chick-fil-A secret shopper, you typically need to register with third-party mystery shopping companies that contract with Chick-fil-A or similar restaurants. These companies often require you to complete a profile, pass a background check, and complete training or orientation before conducting evaluations of the restaurant's service and cleanliness. Payment is usually provided after submitting detailed reports based on your visits.

What is a secret shopper at a restaurant?

A secret shopper at a restaurant is a person hired to visit the establishment anonymously and evaluate service quality, cleanliness, and overall customer experience. They typically complete detailed reports and may use specific evaluation forms or tools to provide feedback to the restaurant management.

What are Secret Shopper Restaurants?

Secret Shopper Restaurants are establishments that hire individuals, known as secret shoppers or mystery diners, to visit their locations anonymously and evaluate various aspects of the customer experience. These shoppers assess elements such as food quality, service, cleanliness, and overall atmosphere, then report their findings to the management or a third-party company. The feedback is used to identify strengths and areas for improvement, ensuring that the restaurant maintains high standards and delivers a consistently positive experience for all guests.
More about Secret Shopper Restaurant jobs
What cities are hiring for Secret Shopper Restaurant jobs? Cities with the most Secret Shopper Restaurant job openings:
What states have the most Secret Shopper Restaurant jobs? States with the most job openings for Secret Shopper Restaurant jobs include:
What job categories do people searching Secret Shopper Restaurant jobs look for? The top searched job categories for Secret Shopper Restaurant jobs are:
Secret Shopper Restaurant jobs near you
Infographic showing various Secret Shopper Restaurant job openings in the United States as of June 2026, with employment types broken down into 31% Full Time, 61% Part Time, and 8% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $38,119 per year, or $18.3 per hour.
Secret Shopper

Secret Shopper

Labormax Staffing

Charlotte, NC • On-site

$18/hr

Temporary

Medical

Posted 28 days ago

Job description

We are currently seeking Secret Shoppers ASAP to join our team!!

Duties and Responsibilities:

  • Conduct alcohol purchase attempts at licensed bars, restaurants, and related venues
  • Evaluate staff adherence to ID verification and alcohol service regulations
  • Document transaction details accurately and objectively
  • Complete and submit detailed evaluation reports within designated timeframes
  • Maintain confidentiality and follow all program protocols

Minimum Qualifications:

  • High School Diploma
  • Must be in between 21-25 years of age
  • Possess valid government-issued identification
  • Car Insurance
  • Strong observational, reporting, and time-management skills
  • Must pass our screening criteria

Company Description

LaborMax Staffing was founded in 2002. The company began with one office in Las Vegas, Nevada. Since its humble beginnings.
LaborMax has now grown to more than 70 branches in 20 states nationwide. Here at LaborMax, we are putting the focus back on building quality relationships between employers and employees. Whether it is a short or long term, we can take care of it. If you are an individual looking for work or a business searching for the right person for your workforce, then look no further than LaborMax Staffing to meet all of your staffing needs.