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Secret Shopper Restaurant Jobs (NOW HIRING)

Express Employment

Mystery Shopper

Canton, OH

$18/hr

Join our team as a Secret Shopper! This role involves visiting various restaurants and convenience stores, evaluating customer service, and providing detailed feedback. It's a great way to earn extra ...

North Star Dining

Be Seen First

Restaurant General Manager

Orlando, FL · On-site

$60K - $65K/yr

Execute and maintain secret shopper + brand standards * Build a culture of accountability, energy, and ownership What We're Looking For * 2+ years of restaurant or fast-casual management experience

North Star Dining

Be Seen First

Restaurant General Manager

Winter Garden, FL · On-site

$60K - $65K/yr

Execute and maintain secret shopper + brand standards * Build a culture of accountability, energy, and ownership What We're Looking For * 2+ years of restaurant or fast-casual management experience

Five Guys 1639 Victor

Restaurant Crew Member

Victor, NY

$12.25 - $15.25/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * 1 free meal per ... restaurant, including the cash register area, grill, dressing station, fry station, lobby and ...

Five Guys

Restaurant Crew Member

Manhattan, NY · On-site

$14 - $17.50/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * Complimentary meal ... restaurant, including the cash register area, grill, dressing station, fry station, lobby and ...

Five Guys

Restaurant Crew Member

Rochester, NY · On-site

$12.25 - $15.50/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * 1 free meal per ... restaurant, including the cash register area, grill, dressing station, fry station, lobby and ...

Five Guys

Restaurant Crew Member

Brooklyn, NY · On-site

$13.75 - $17.50/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * 1 free meal per ... restaurant, including the cash register area, grill, dressing station, fry station, lobby and ...

Five Guys

Restaurant Crew Member

Manhattan, NY · On-site

$14 - $17.50/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * 1 free meal per ... restaurant, including the cash register area, grill, dressing station, fry station, lobby and ...

Five Guys

Restaurant Crew Member

Manhattan, NY · On-site

$14 - $17.50/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * 1 free meal per ... restaurant, including the cash register area, grill, dressing station, fry station, lobby and ...

Five Guys

Restaurant Crew Member

Victor, NY · On-site

$12.25 - $15.25/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * 1 free meal per ... restaurant, including the cash register area, grill, dressing station, fry station, lobby and ...

Five Guys

Restaurant Crew Member

Manhattan, NY · On-site

$14 - $17.50/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * 1 free meal per ... restaurant, including the cash register area, grill, dressing station, fry station, lobby and ...

Five Guys

Restaurant Crew Member

Manhattan, NY · On-site

$14 - $17.50/hr

Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom) * 1 free meal per ... restaurant, including the cash register area, grill, dressing station, fry station, lobby and ...

Five Guys

Crew Member

Lexington, KY

$13 - $20/hr

Tips, Secret Shopper Bonuses, Free Five Guys Meal Every Shift, Referral Bonus Pay: $13-20/hr (all ... Job Type: Full-time, Part-time If you want a restaurant job where the pay grows with how hard you ...

Five Guys

Crew Member

Lexington, KY

$13 - $20/hr

Tips, Secret Shopper Bonuses, Free Five Guys Meal Every Shift, Referral Bonus Pay: $13-20/hr (all ... Job Type: Full-time, Part-time If you want a restaurant job where the pay grows with how hard you ...

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Secret Shopper Restaurant information

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$11

$18

$43

How much do secret shopper restaurant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for secret shopper restaurant in the United States is $18.33, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between Secret Shopper Restaurant vs Mystery Customer Retail?

AspectSecret Shopper RestaurantMystery Customer Retail
CredentialsNo formal certifications requiredNo formal certifications required
Work EnvironmentRestaurants, cafes, food service locationsRetail stores, shopping centers, boutiques
Employer & IndustryFood service industry, market research firmsRetail industry, market research firms
Search & Comparison IntentCompare to mystery customer retail rolesCompare to secret shopper restaurant roles

Secret Shopper Restaurant and Mystery Customer Retail both involve evaluating customer service and store or restaurant quality. The main difference lies in their work environment: one focuses on food service locations, while the other targets retail stores. Both roles typically do not require formal certifications and are used by market research firms to gather customer experience data.

What are common challenges faced by secret shoppers in restaurant evaluations, and how can they be managed?

Secret shoppers in restaurants often face challenges such as maintaining anonymity while gathering detailed observations, managing time efficiently during visits, and accurately recalling service details without taking obvious notes. To overcome these, many secret shoppers develop discreet ways to record information, such as using their phone after the visit to jot down notes or memorizing key points to report later. Consistently practicing observation skills and preparing a checklist of what to look for before each assignment can also help ensure thorough, unbiased evaluations.

How much do you get paid for being a secret shopper?

Secret shopper restaurant jobs typically pay between $10 and $25 per assignment, depending on the complexity and location. Payments can be in cash, gift cards, or reimbursements, and some companies offer additional incentives for detailed reports and consistent performance.

What skills and qualifications are needed to thrive as a secret shopper in the restaurant industry?

To thrive as a Secret Shopper in restaurants, you need keen observational skills, attention to detail, and the ability to follow specific evaluation criteria, typically supported by a high school diploma or equivalent. Familiarity with digital reporting tools and mobile apps for submitting feedback is often required. Strong written communication, discretion, and time management are essential soft skills that distinguish top performers. These skills ensure accurate, unbiased feedback that helps restaurants improve service quality and customer experience.

What are the requirements to be a secret shopper restaurant?

To be a secret shopper for a restaurant, candidates typically need good observational skills, attention to detail, and the ability to provide honest, objective feedback. Some companies may require a minimum age, reliable transportation, and the ability to visit locations during specific hours. Prior experience in customer service or reporting can be beneficial but is not always necessary.

What is a secret shopper restaurant?

Secret Shopper Restaurants are establishments that hire individuals, known as secret shoppers or mystery diners, to visit their locations anonymously and evaluate various aspects of the customer experience. These shoppers assess elements such as food quality, service, cleanliness, and overall atmosphere, then report their findings to the management or a third-party company. The feedback is used to identify strengths and areas for improvement, ensuring that the restaurant maintains high standards and delivers a consistently positive experience for all guests.
More about Secret Shopper Restaurant jobs

What cities are hiring for Secret Shopper Restaurant jobs?

Cities with the most Secret Shopper Restaurant job openings:

What states have the most Secret Shopper Restaurant jobs?

States with the most job openings for Secret Shopper Restaurant jobs include:

What job categories do people searching Secret Shopper Restaurant jobs look for?

The top searched job categories for Secret Shopper Restaurant jobs are:

Secret Shopper Restaurant jobs near you
Infographic showing various Secret Shopper Restaurant job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 100% Physical job distribution, with an average salary of $38,119 per year, or $18.3 per hour.

Mystery Shopper

Express Employment

Canton, OH

$18/hr

Part-time

Re-posted 2 days ago

Job description

Located in Canton, OH
Salary: $18.00 hr plus mileage
Secret Shopper- Between the ages of 21-25!!
Are you a between 21 and 25? Are you looking for a flexible, part-time job? Join our team as a Secret Shopper! This role involves visiting various restaurants and convenience stores, evaluating customer service, and providing detailed feedback. It's a great way to earn extra money while gaining valuable experience in customer service and retail operations.
REQUIREMENTS:
  • Excellent observational and communication skills
  • Must have a car and a valid driver's license
  • Ability to work flexible hours, including weekends
  • Availability the first week of every month
  • Attention to detail and ability to follow instructions

RESPONSIBILITIES:
  • Visit assigned retail locations to validates sales practices
  • Complete detailed reports on your shopping experience
  • Maintain confidentiality and objectivity in all evaluations

PAY/SHIFT:
  • Pay is $18/hour plus $.50/mile for travel
  • Work hours are flexible, including weekends and evenings
  • This job is in the Canton OH area

#3415li
Express Office: Canton
4675 Dressler Road Northwest
Canton, OH 44718
Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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