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Secret Shopper Restaurant Jobs in Spring, TX (NOW HIRING)

Crew Member - 0685

Houston, TX · On-site

$12.50/hr

From the register, to the grill, to morning prep and evening close, our employees become a team working in all areas of the restaurant. We also have a unique bonus program, called the Secret Shopper ...

From the register, to the grill, to morning prep and evening close, our employees become a team working in all areas of the restaurant. We also have a unique bonus program, called the Secret Shopper ...

Crew Member - 4037

Cypress, TX · On-site

$12.50/hr

From the register, to the grill, to morning prep and evening close, our employees become a team working in all areas of the restaurant. We also have a unique bonus program, called the Secret Shopper ...

Crew Member - 1037

Houston, TX · On-site

$12.50/hr

From the register, to the grill, to morning prep and evening close, our employees become a team working in all areas of the restaurant. We also have a unique bonus program, called the Secret Shopper ...

Crew Member - 0408

Houston, TX · On-site

$12.50/hr

From the register, to the grill, to morning prep and evening close, our employees become a team working in all areas of the restaurant. We also have a unique bonus program, called the Secret Shopper ...

Crew Member - 0685

Houston, TX · On-site

$12.50/hr

From the register, to the grill, to morning prep and evening close, our employees become a team working in all areas of the restaurant. We also have a unique bonus program, called the Secret Shopper ...

Crew Member - 1164

Houston, TX · On-site

$12.50/hr

From the register, to the grill, to morning prep and evening close, our employees become a team working in all areas of the restaurant. We also have a unique bonus program, called the Secret Shopper ...

From the register, to the grill, to morning prep and evening close, our employees become a team working in all areas of the restaurant. We also have a unique bonus program, called the Secret Shopper ...

From the register, to the grill, to morning prep and evening close, our employees become a team working in all areas of the restaurant. We also have a unique bonus program, called the Secret Shopper ...

Crew Member - 1164

Houston, TX · On-site

$12.50/hr

From the register, to the grill, to morning prep and evening close, our employees become a team working in all areas of the restaurant. We also have a unique bonus program, called the Secret Shopper ...

Crew Member - 1012

Cypress, TX · On-site

$12.50/hr

From the register, to the grill, to morning prep and evening close, our employees become a team working in all areas of the restaurant. We also have a unique bonus program, called the Secret Shopper ...

Crew Member - 1199

Houston, TX · On-site

$12.50/hr

From the register, to the grill, to morning prep and evening close, our employees become a team working in all areas of the restaurant. We also have a unique bonus program, called the Secret Shopper ...

Crew Member - 4037

Cypress, TX · On-site

$12.50/hr

From the register, to the grill, to morning prep and evening close, our employees become a team working in all areas of the restaurant. We also have a unique bonus program, called the Secret Shopper ...

Crew Member - 4137

Cypress, TX · On-site

$12.50/hr

From the register, to the grill, to morning prep and evening close, our employees become a team working in all areas of the restaurant. We also have a unique bonus program, called the Secret Shopper ...

Crew Member - 1037

Houston, TX · On-site

$12.50/hr

From the register, to the grill, to morning prep and evening close, our employees become a team working in all areas of the restaurant. We also have a unique bonus program, called the Secret Shopper ...

Crew Member - 0675

Spring, TX · On-site

$12.50/hr

From the register, to the grill, to morning prep and evening close, our employees become a team working in all areas of the restaurant. We also have a unique bonus program, called the Secret Shopper ...

Crew Member - 0408

Houston, TX · On-site

$12.50/hr

From the register, to the grill, to morning prep and evening close, our employees become a team working in all areas of the restaurant. We also have a unique bonus program, called the Secret Shopper ...

From the register, to the grill, to morning prep and evening close, our employees become a team working in all areas of the restaurant. We also have a unique bonus program, called the Secret Shopper ...

Crew Member - 1025

Houston, TX · On-site

$12.50/hr

From the register, to the grill, to morning prep and evening close, our employees become a team working in all areas of the restaurant. We also have a unique bonus program, called the Secret Shopper ...

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Secret Shopper Restaurant information

See Spring, TX salary details

$9

$16

$38

How much do secret shopper restaurant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for secret shopper restaurant in Spring, TX is $16.31, according to ZipRecruiter salary data. Most workers in this role earn between $11.11 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Secret Shopper Restaurant vs Mystery Customer Retail?

AspectSecret Shopper RestaurantMystery Customer Retail
CredentialsNo formal certifications requiredNo formal certifications required
Work EnvironmentRestaurants, cafes, food service locationsRetail stores, shopping centers, boutiques
Employer & IndustryFood service industry, market research firmsRetail industry, market research firms
Search & Comparison IntentCompare to mystery customer retail rolesCompare to secret shopper restaurant roles

Secret Shopper Restaurant and Mystery Customer Retail both involve evaluating customer service and store or restaurant quality. The main difference lies in their work environment: one focuses on food service locations, while the other targets retail stores. Both roles typically do not require formal certifications and are used by market research firms to gather customer experience data.

What are common challenges faced by secret shoppers in restaurant evaluations, and how can they be managed?

Secret shoppers in restaurants often face challenges such as maintaining anonymity while gathering detailed observations, managing time efficiently during visits, and accurately recalling service details without taking obvious notes. To overcome these, many secret shoppers develop discreet ways to record information, such as using their phone after the visit to jot down notes or memorizing key points to report later. Consistently practicing observation skills and preparing a checklist of what to look for before each assignment can also help ensure thorough, unbiased evaluations.

How much do you get paid for being a secret shopper?

Secret shopper restaurant jobs typically pay between $10 and $25 per assignment, depending on the complexity and location. Payments can be in cash, gift cards, or reimbursements, and some companies offer additional incentives for detailed reports and consistent performance.

What skills and qualifications are needed to thrive as a secret shopper in the restaurant industry?

To thrive as a Secret Shopper in restaurants, you need keen observational skills, attention to detail, and the ability to follow specific evaluation criteria, typically supported by a high school diploma or equivalent. Familiarity with digital reporting tools and mobile apps for submitting feedback is often required. Strong written communication, discretion, and time management are essential soft skills that distinguish top performers. These skills ensure accurate, unbiased feedback that helps restaurants improve service quality and customer experience.

What are the requirements to be a secret shopper restaurant?

To be a secret shopper for a restaurant, candidates typically need good observational skills, attention to detail, and the ability to provide honest, objective feedback. Some companies may require a minimum age, reliable transportation, and the ability to visit locations during specific hours. Prior experience in customer service or reporting can be beneficial but is not always necessary.

What is a secret shopper restaurant?

Secret Shopper Restaurants are establishments that hire individuals, known as secret shoppers or mystery diners, to visit their locations anonymously and evaluate various aspects of the customer experience. These shoppers assess elements such as food quality, service, cleanliness, and overall atmosphere, then report their findings to the management or a third-party company. The feedback is used to identify strengths and areas for improvement, ensuring that the restaurant maintains high standards and delivers a consistently positive experience for all guests.
What are popular job titles related to Secret Shopper Restaurant jobs in Spring, TX? For Secret Shopper Restaurant jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Secret Shopper Restaurant jobs in Spring, TX look for? The top searched job categories for Secret Shopper Restaurant jobs in Spring, TX are:
What cities near Spring, TX are hiring for Secret Shopper Restaurant jobs? Cities near Spring, TX with the most Secret Shopper Restaurant job openings:
Infographic showing various Secret Shopper Restaurant job openings in Spring, TX as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Contract. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $33,922 per year, or $16.3 per hour.

Crew Member - No Opening - Phenom Test

Five Guys

Houston, TX • On-site

$13/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 19 days ago


Five Guys rating

6.4

Company rating: 6.4 out of 10

Based on 386 frontline employees who took The Breakroom Quiz

13th of 106 rated fast food restaurants


Job description

The pay for this position starts at $15.00/hour +Tips +Bonus  

Five Guys Burgers and Fries is interviewing for crew members.  Ranked #1 burger in America not only for our delicious food but also for our exceptional employees.

We have a unique work environment and open kitchen design.  From the register, to the grill, to morning prep and evening close, our employees become a team working in all areas of the restaurant.

We also have a unique bonus program, called the Secret Shopper program that provides the opportunity to earn cash bonuses for everyone by upholding our high standards and delivering an outstanding dining experience.

Our restaurants are fun and loud with lots of team communication and great classic rock music playing.  Yes, you are encouraged to sing along

Family owned, we are fanatical about fresh ingredients, food safety, cleanliness and customer service.  No freezers in our restaurants.

Earn, learn and grow your career with Five Guys.

What we offer you:

  • Flexible hours and schedules to meet your needs.
  • Opportunities to learn and grow your career.
  • A fun work environment and culture where we take food quality and food safety very seriously but do not take ourselves too seriously. 
  • A fast-paced, high-energy environment.
  • Competitive base pay and excellent potential bonus.
  • Work with fresh, high-quality ingredients.
  • Free Meals while you work.
  • 401(k), Medical, Dental and Vision based on eligibility.

Crew Member job description - Click here for a detailed description of this position

Five Guys Operations LLC participates in eVerify. Click here for information about eVerify.

Click the following links for important information about Five Guys' participation in this program and your rights.

eVerify Notice of Participation - English

eVerify aviso de participación - Espanol

Right to Work Poster - English

Derecho al trabajo en cartel - Espanol

Know Your Rights EEO poster: https://www.eeoc.gov/poster

By choosing to APPLY, you acknowledge that we are an eVerify employer and you have read the Detailed Position Description, as well as our Privacy Policy.


It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons.

The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company.


IND5GC


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