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Second Chance Remote Jobs in Three Rivers, MI (NOW HIRING)

Remote - offsite Schedule: Sunday thru Thursday 8am - 4:30pm (ET OR CT) Overview Join a global medical technology leader where customer experience is a top priority. In this remote contract role, you ...

Remote Hours: 40.0 (Sun-Thurs 9am to 5:30pm) Overview Leading medical device company looking for an experienced Customer Service Representative. Ideal candidates should have at least 2 years ...

Second Chance Remote information

What is the difference between Second Chance Remote vs Customer Service Representative?

AspectSecond Chance RemoteCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; background checkHigh school diploma or equivalent; training provided
Work EnvironmentRemote, home-basedRemote or in-office, customer-facing
Industry UsageEmployers seeking second chance employment candidatesCustomer service across various industries
Common Search IntentJobs for individuals with background challengesCustomer support roles

Second Chance Remote and Customer Service Representative roles often require similar credentials and work environments. However, Second Chance Remote specifically targets candidates with past background challenges, offering remote opportunities in customer service. While both roles involve communication skills, Second Chance Remote emphasizes providing employment opportunities for those seeking a second chance, whereas Customer Service Representatives may have broader eligibility criteria.

What are the key skills and qualifications needed to thrive in a second chance remote position, and why are they important?

To thrive in a second chance remote position, you generally need a high school diploma or GED, basic computer literacy, and a willingness to learn. Familiarity with remote collaboration tools like Zoom, Microsoft Teams, and cloud-based platforms is often required. Strong communication, self-motivation, and reliability help candidates stand out and build trust with employers. These skills are important because they demonstrate your ability to contribute productively and responsibly in a remote work environment, regardless of your background.

What are Second Chance Remote jobs?

Second Chance Remote jobs are employment opportunities offered by companies that are open to hiring individuals with criminal records or those seeking a fresh start after past mistakes. These jobs are typically remote, meaning you can work from home or anywhere with internet access. Employers offering second chance opportunities believe in giving people the ability to rebuild their lives, often providing support, training, and flexible positions. Such roles can range from customer service and data entry to IT and creative work. Second chance remote jobs help break down the barriers to employment for those with non-traditional backgrounds.

What unique challenges might I encounter when working in a Second Chance Remote role, and how can I overcome them?

Second Chance Remote roles often involve supporting individuals with prior barriers to employment, such as past incarceration or significant career gaps. You may encounter challenges such as building trust with clients, navigating complex personal situations, and balancing empathy with accountability. Overcoming these challenges requires strong communication skills, patience, and a commitment to fostering a supportive, nonjudgmental environment. Collaboration with social services, employers, and team members is essential to provide comprehensive support and help clients succeed in their roles.
What are popular job titles related to Second Chance Remote jobs in Three Rivers, MI? For Second Chance Remote jobs in Three Rivers, MI, the most frequently searched job titles are:
What job categories do people searching Second Chance Remote jobs in Three Rivers, MI look for? The top searched job categories for Second Chance Remote jobs in Three Rivers, MI are:
What cities near Three Rivers, MI are hiring for Second Chance Remote jobs? Cities near Three Rivers, MI with the most Second Chance Remote job openings:
Customer Service Representative

Customer Service Representative

System One

Portage, MI • Remote

$20 - $22/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago


Job description

Job Title: Customer Service Representative Location: Portage, MI Type: Contract Compensation: $20-22/hr Work Model: Remote – offsite Schedule: Sunday thru Thursday 8am - 4:30pm (ET OR CT)

Overview Join a global medical technology leader where customer experience is a top priority. In this remote contract role, you'll serve as a key customer advocate, resolving inquiries, supporting service initiatives, and helping drive continuous improvement across the organization.

Responsibilities

  • Provide customer services relating to sales, sales promotions, installations and communications.
  • Ensure that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws.
  • Develop organization-wide initiatives to proactively inform and educate customers.
  • Develop improvement plans in response to customer surveys.
  • Work within well-defined procedures and guidelines to aid in decision making.
  • Handle a variety of work routines in accordance with technical procedures that are well defined.
Requirements
  • Minimum of 2 years experience in customer service or related field.
  • Basic understanding of work routines and procedures within the discipline.
  • Ability to work independently in a remote setting with flexible hours aligned with EST and CST time zones.
  • Strong communication and interpersonal skills.
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: #558-Scientific