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Second Chance Remote Jobs in Michigan (NOW HIRING)

REMOTE CSR

Detroit, MI · Remote

$17.50/hr

Description Fully REMOTE Customer Service Representative opening for a Financial Services customer ... San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all ...

Client Services Representative

Marquette, MI · Remote

$15.50 - $21/hr

Remote Opportunity** Integrity FEX is growing and seeking Client Services Representatives to help individuals and families explore life insurance options that meet their financial goals. We provide ...

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Second Chance Remote information

What is a second chance remote?

Second Chance Remote jobs are employment opportunities offered by companies that are open to hiring individuals with criminal records or those seeking a fresh start after past mistakes. These jobs are typically remote, meaning you can work from home or anywhere with internet access. Employers offering second chance opportunities believe in giving people the ability to rebuild their lives, often providing support, training, and flexible positions. Such roles can range from customer service and data entry to IT and creative work. Second chance remote jobs help break down the barriers to employment for those with non-traditional backgrounds.

What are the key skills and qualifications needed to thrive in a second chance remote position, and why are they important?

To thrive in a second chance remote position, you generally need a high school diploma or GED, basic computer literacy, and a willingness to learn. Familiarity with remote collaboration tools like Zoom, Microsoft Teams, and cloud-based platforms is often required. Strong communication, self-motivation, and reliability help candidates stand out and build trust with employers. These skills are important because they demonstrate your ability to contribute productively and responsibly in a remote work environment, regardless of your background.

What unique challenges might I encounter when working in a second chance remote role, and how can I overcome them?

Second Chance Remote roles often involve supporting individuals with prior barriers to employment, such as past incarceration or significant career gaps. You may encounter challenges such as building trust with clients, navigating complex personal situations, and balancing empathy with accountability. Overcoming these challenges requires strong communication skills, patience, and a commitment to fostering a supportive, nonjudgmental environment. Collaboration with social services, employers, and team members is essential to provide comprehensive support and help clients succeed in their roles.

What is the difference between Second Chance Remote vs Customer Service Representative?

AspectSecond Chance RemoteCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; background checkHigh school diploma or equivalent; training provided
Work EnvironmentRemote, home-basedRemote or in-office, customer-facing
Industry UsageEmployers seeking second chance employment candidatesCustomer service across various industries
Common Search IntentJobs for individuals with background challengesCustomer support roles

Second Chance Remote and Customer Service Representative roles often require similar credentials and work environments. However, Second Chance Remote specifically targets candidates with past background challenges, offering remote opportunities in customer service. While both roles involve communication skills, Second Chance Remote emphasizes providing employment opportunities for those seeking a second chance, whereas Customer Service Representatives may have broader eligibility criteria.

What cities in Michigan are hiring for Second Chance Remote jobs?

Cities in Michigan with the most Second Chance Remote job openings:

Infographic showing various Second Chance Remote job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

REMOTE Customer Service Position

American Income Life Insurance Company

Grand Rapids, MI • On-site, Remote

$90K - $120K/yr

Full-time

Posted 28 days ago


Job description

AO Globe Life is hiring Remote Client Support Specialists to assist families nationwide in accessing essential supplemental benefit programs-all from home. This purpose-driven, remote-first role is designed to provide professional growth, long-term earning potential, and meaningful client impact.
Whether you are launching your career or seeking a new direction, this opportunity offers the chance to build income stability and advancement potential while helping families protect what matters most.
All client appointments are pre-scheduled. There is no cold calling or outbound prospecting.
Key Responsibilities
  • Host scheduled virtual consultations to understand each client's needs
  • Guide clients through available benefit options and enrollment with clarity and professionalism
  • Maintain accurate digital records and manage timely follow-up communication
  • Deliver high-quality service and build lasting client relationships
  • Participate in ongoing training, mentorship, and team development sessions
What We Offer
  • 100% remote work environment within the United States
  • Flexible scheduling to support work-life balance
  • Pre-qualified client appointments only
  • Commission-based compensation with vested renewals for long-term income growth
  • Paid training and full licensing support
  • Clear career advancement pathways into leadership roles
  • Supportive, collaborative, and people-first team culture
Who Thrives in This Role
  • Strong communicators who prioritize client experience
  • Organized, adaptable self-starters who work well independently
  • Professionals comfortable using Zoom and cloud-based digital systems
  • Individuals with backgrounds in customer service, consulting, hospitality, or advisory roles (preferred but not required)
  • Growth-minded professionals open to mentorship and continuous development
Requirements
  • Authorized to work in the United States
  • Reliable high-speed internet connection
  • Windows-based laptop or PC with a working webcam
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with unions, credit unions, veterans' organizations, and associations to provide supplemental benefits that protect working-class families nationwide. Our remote-first culture is built on service, integrity, and long-term professional development-supporting both the families we serve and the team members who represent us.
If you are ready to build a career that combines purpose, flexibility, and growth, we encourage you to apply today.