Product Returns Specialist
Charlotte, NC ยท On-site
Evaluate, prepare, and process customer and vendor returns daily across multiple channels ... seasonal warehouse climates. Vision: Strong close vision, distance vision, and the ability to ...
Charlotte, NC ยท On-site
Evaluate, prepare, and process customer and vendor returns daily across multiple channels ... seasonal warehouse climates. Vision: Strong close vision, distance vision, and the ability to ...
Charlotte, NC ยท On-site
Evaluate, prepare, and process customer and vendor returns daily across multiple channels ... seasonal warehouse climates. Vision: Strong close vision, distance vision, and the ability to ...
Charlotte, NC ยท On-site
Evaluate, prepare, and process customer and vendor returns daily across multiple channels ... seasonal warehouse climates. Vision: Strong close vision, distance vision, and the ability to ...
Charlotte, NC ยท On-site
Evaluate, prepare, and process customer and vendor returns daily across multiple channels ... seasonal warehouse climates. Vision: Strong close vision, distance vision, and the ability to ...
Chico, CA ยท On-site
Evaluate, prepare, and process customer and vendor returns daily across multiple channels ... seasonal warehouse climates. Vision: Strong close vision, distance vision, and the ability to ...
Chico, CA ยท On-site
Evaluate, prepare, and process customer and vendor returns daily across multiple channels ... seasonal warehouse climates. Vision: Strong close vision, distance vision, and the ability to ...
Chico, CA ยท On-site
Evaluate, prepare, and process customer and vendor returns daily across multiple channels ... seasonal warehouse climates. Vision: Strong close vision, distance vision, and the ability to ...
Chico, CA ยท On-site
Evaluate, prepare, and process customer and vendor returns daily across multiple channels ... seasonal warehouse climates. Vision: Strong close vision, distance vision, and the ability to ...
Chico, CA ยท On-site
Evaluate, prepare, and process customer and vendor returns daily across multiple channels ... seasonal warehouse climates. โข Vision: Strong close vision, distance vision, and the ability to ...
Chico, CA ยท On-site
Evaluate, prepare, and process customer and vendor returns daily across multiple channels ... seasonal warehouse climates. โข Vision: Strong close vision, distance vision, and the ability to ...
Charlotte, NC ยท On-site
Evaluate, prepare, and process customer and vendor returns daily across multiple channels ... seasonal warehouse climates. โข Vision: Strong close vision, distance vision, and the ability to ...
Charlotte, NC ยท On-site
Evaluate, prepare, and process customer and vendor returns daily across multiple channels ... seasonal warehouse climates. โข Vision: Strong close vision, distance vision, and the ability to ...
Bismarck, ND ยท On-site
$14.75 - $18.50/hr
Preparing a return for a multi-million dollar organization or individual. * Working with the tax ... process are performed - including tax planning, client interaction and performing special tax ...
Bismarck, ND ยท On-site
$14.75 - $18.50/hr
Preparing a return for a multi-million dollar organization or individual. * Working with the tax ... process are performed - including tax planning, client interaction and performing special tax ...
Bismarck, ND ยท On-site
$14.75 - $18.50/hr
Preparing a return for a multi-million dollar organization or individual. * Working with the tax ... process are performed - including tax planning, client interaction and performing special tax ...
Bismarck, ND ยท On-site
$14.75 - $18.50/hr
Preparing a return for a multi-million dollar organization or individual. * Working with the tax ... process are performed - including tax planning, client interaction and performing special tax ...
Bismarck, ND ยท On-site
$14.75 - $18.50/hr
Preparing a return for a multi-million dollar organization or individual. * Working with the tax ... process are performed - including tax planning, client interaction and performing special tax ...
Bismarck, ND ยท On-site
$14.75 - $18.50/hr
Preparing a return for a multi-million dollar organization or individual. * Working with the tax ... process are performed - including tax planning, client interaction and performing special tax ...
Be Seen First
Montgomeryville, PA ยท On-site
$25 - $35/hr
This role focuses on accurate bookkeeping, tax preparation, and supporting financial processes to ... Prepare and file tax returns accurately and on schedule * Conduct data entry and maintain organized ...
Quick apply
Be Seen First
Montgomeryville, PA ยท On-site
$25 - $35/hr
This role focuses on accurate bookkeeping, tax preparation, and supporting financial processes to ... Prepare and file tax returns accurately and on schedule * Conduct data entry and maintain organized ...
Salt Lake City, UT ยท On-site
Responding to inter-company requests such as transfers, seasonal returns and defects/damage processing * Utilizing loss prevention procedures in order to minimize shrink * Conducting physical ...
Salt Lake City, UT ยท On-site
Responding to inter-company requests such as transfers, seasonal returns and defects/damage processing * Utilizing loss prevention procedures in order to minimize shrink * Conducting physical ...
$12.75 - $16.25/hr
Those in this position are expected to keep track of orders and returns when needed. A high degree ... Process orders for physical & digital items * Provide internal support related to the fulfillment ...
$12.75 - $16.25/hr
Those in this position are expected to keep track of orders and returns when needed. A high degree ... Process orders for physical & digital items * Provide internal support related to the fulfillment ...
Stratham, NH ยท On-site
$18 - $22/hr
Process purchases, returns, and exchanges * Handle cash, credit, and debit transactions; balance ... Hours may fluctuate based on seasonal demand. Weekend shifts and occasional overtime may be ...
Stratham, NH ยท On-site
$18 - $22/hr
Process purchases, returns, and exchanges * Handle cash, credit, and debit transactions; balance ... Hours may fluctuate based on seasonal demand. Weekend shifts and occasional overtime may be ...
Kingston, NH ยท On-site
$18 - $22/hr
Process purchases, returns, and exchanges * Handle cash, credit, and debit transactions; balance ... Hours may fluctuate based on seasonal demand. Weekend shifts and occasional overtime may be ...
Quick apply
Kingston, NH ยท On-site
$18 - $22/hr
Process purchases, returns, and exchanges * Handle cash, credit, and debit transactions; balance ... Hours may fluctuate based on seasonal demand. Weekend shifts and occasional overtime may be ...
Muncie, IN ยท On-site
Those duties include, but are not limited to, assembling tax returns, processing forms, completing ... COMPENSATION & SCHEDULE This is a seasonal, part-time position, with hours that vary depending on ...
Muncie, IN ยท On-site
Those duties include, but are not limited to, assembling tax returns, processing forms, completing ... COMPENSATION & SCHEDULE This is a seasonal, part-time position, with hours that vary depending on ...
Lindon, UT ยท On-site
$12.75 - $16.25/hr
Those in this position are expected to keep track of orders and returns when needed. A high degree ... Process orders for physical & digital items * Provide internal support related to the fulfillment ...
Lindon, UT ยท On-site
$12.75 - $16.25/hr
Those in this position are expected to keep track of orders and returns when needed. A high degree ... Process orders for physical & digital items * Provide internal support related to the fulfillment ...
Overview The Seasonal Customer Assistance Representative Sr (CAR Sr) will provide a high level of ... Process returns, check-ins and exit kiosk transactions * Effectively market the company while ...
Overview The Seasonal Customer Assistance Representative Sr (CAR Sr) will provide a high level of ... Process returns, check-ins and exit kiosk transactions * Effectively market the company while ...
Overview The Seasonal Customer Assistance Representative Sr (CAR Sr) will provide a high level of ... Process returns, check-ins and exit kiosk transactions * Effectively market the company while ...
Overview The Seasonal Customer Assistance Representative Sr (CAR Sr) will provide a high level of ... Process returns, check-ins and exit kiosk transactions * Effectively market the company while ...
East Stroudsburg, PA ยท On-site
$16/hr
The seasonal window ends on or before January 4, 2027 and cannot exceed 140 days. Opening available ... Process returns, check-ins and exit kiosk transactions * Understand and communicate rental terms ...
East Stroudsburg, PA ยท On-site
$16/hr
The seasonal window ends on or before January 4, 2027 and cannot exceed 140 days. Opening available ... Process returns, check-ins and exit kiosk transactions * Understand and communicate rental terms ...
Gilroy, CA ยท On-site
Responding to inter-company requests such as transfers, seasonal returns and defects/damage processing * Utilizing loss prevention procedures in order to minimize shrink * Conducting physical ...
Gilroy, CA ยท On-site
Responding to inter-company requests such as transfers, seasonal returns and defects/damage processing * Utilizing loss prevention procedures in order to minimize shrink * Conducting physical ...
$9.86 - $11.28
1% of jobs
$11.28 - $12.70
1% of jobs
$12.70 - $14.12
6% of jobs
$14.12 - $15.54
14% of jobs
$15.72 is the 25th percentile. Wages below this are outliers.
$15.54 - $16.96
21% of jobs
The median wage is $17.43 / hr.
$16.96 - $18.38
19% of jobs
$18.38 - $19.80
12% of jobs
$19.87 is the 75th percentile. Wages above this are outliers.
$19.80 - $21.22
11% of jobs
$21.22 - $22.64
6% of jobs
$22.64 - $24.06
5% of jobs
$24.06 - $25.48
3% of jobs
$9
$18
$25
| Aspect | Seasonal Returns Processor | Returns Associate |
|---|---|---|
| Required Credentials | High school diploma; basic computer skills | High school diploma; customer service skills |
| Work Environment | Warehouse or distribution center, seasonal peaks | Retail store or customer service area |
| Employer & Industry | Retail, e-commerce, logistics | Retail, customer service |
| Common Search/Comparison | Yes | Yes |
Seasonal Returns Processors primarily handle the processing of returned goods during peak seasons in warehouses or distribution centers, focusing on inventory updates and quality checks. Returns Associates work directly with customers in retail stores, assisting with return transactions and customer inquiries. While both roles involve returns, the Seasonal Returns Processor is more warehouse-focused, whereas the Returns Associate emphasizes customer interaction and retail environment.
Cities with the most Seasonal Returns Processor job openings:
The most popular types of Returns Processor jobs are:
States with the most job openings for Seasonal Returns Processor jobs include:
For Seasonal Returns Processor jobs, the most frequently searched job titles are:
Charlotte, NC โข On-site
Full-time
Re-posted 24 days ago
Description
Reports To: Product Returns Specialist Lead & Customer Service Manager
Classification: Full-Time (Approx. 40 hours/week)
Job Summary
The Product Returns Specialist is responsible for the efficient, timely, and accurate processing of all product returns. This role involves evaluating product conditions for resale, coordinating directly with vendors for credits or replacements, resolving return discrepancies with customers, and collaborating with the accounting and warehouse teams. The ideal candidate will identify and communicate return trends and process improvements to leadership to optimize the Return Merchandise Authorization (RMA) workflow.
Requirements
ย Key Responsibilities
Primary Return Operations
RMA Processing: Evaluate, prepare, and process customer and vendor returns daily across multiple channels, including direct orders, eBay, and Amazon, ensuring strict adherence to company return policies and discount structures.
Customer & Vendor Liaison: Respond to customer inquiries (via email, live chat, and phone) to issue RMA numbers, reconcile return discrepancies, and coordinate with vendors to secure credits or replacements for defective merchandise.
Cross-Departmental Collaboration: Partner with the Customer Service team to ensure timely credits, work closely with Accounting on vendor invoicing, and coordinate with Warehouse teams for inventory quality control.
Inventory & Warranty Management: Process specialized warranties and claims (including Protek), manage product recall tracking, and ensure processed merchandise is returned to the restock rack in a timely manner.
Insights & Optimization: Monitor return data to recognize trends, document issues, and proactively communicate suggestions for better workflow organization or process changes to leadership.
Secondary Warehouse Support
Order Fulfillment: Assist with pulling, double-checking, packing, and shipping customer orders accurately to support the company's same-day shipping goals.
Inventory Logistics: Receive incoming inventory, verify items against invoices, unpack boxes, and restock products to designated warehouse or overstock locations.
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Qualifications & Skills
Experience: Previous customer service or warehouse experience is preferred but not required. Familiarity or interest in remote-control (RC) hobbies (cars, helicopters, planes) and/or bikes is a plus.
Communication: Strong oral and written communication skills with a professional demeanor when interacting with customers, vendors, and team members.
Technical Proficiency: Computer literate with basic knowledge of Microsoft Office (Word, Excel), email, and internet navigation, plus the ability to type at least 30 WPM and adapt to new software.
Core Competencies: Exceptional attention to detail, strong organizational skills, basic arithmetic aptitude, and the ability to thrive in a fast-paced, team-oriented environment.
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Physical Demands & Work Environment
Physical Agility: Ability to stand and walk regularly on hard surfaces throughout the day, as well as frequently bend, squat, stoop, kneel, crouch, twist, and reach.
Lifting & Handling: Regularly lift, move, push, or pull up to 40 pounds (occasionally continuously for short intervals) and safely maneuver heavier materials using a pallet jack or hand truck.
Warehouse Navigation: Comfortable climbing or balancing on ladders to access inventory.
Environment: Capable of working in a moderate noise environment with varying temperature conditions (hot/cold) depending on seasonal warehouse climates.
Vision: Strong close vision, distance vision, and the ability to easily adjust focal focus.