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Seasonal Remote Customer Service Rep Jobs in Wheeling, IL

Travel by Tilly

Remote Customer Service

Franklin Park, IL · Remote

$16 - $21.75/hr

Remote Customer Service Rep Were looking for a creative and detail-oriented remote customer service ... Stay up to date on destination news, seasonal offers, and industry trends to enhance client ...

ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

HMG Careers

Remote Customer Service and Sales

Elgin, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Rise25

Customer Service Representative

Chicago, IL · Remote

$16.50 - $22.25/hr

Rise25 is looking for a Customer Service Representative to monitor and respond to client emails at ... This position is remote and self-paced. You can work from anywhere with a good Internet connection.

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Seasonal Remote Customer Service Rep information

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How much do seasonal remote customer service rep jobs pay per hour?

As of May 28, 2026, the average hourly pay for seasonal remote customer service rep in Wheeling, IL is $16.42, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Seasonal Remote Customer Service Rep, and why are they important?

To thrive as a Seasonal Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM systems, online chat platforms, and call center software is typically required. Strong time management, patience, and adaptability are essential soft skills for excelling in a remote, fast-paced environment. These skills and qualities ensure efficient issue resolution, high customer satisfaction, and the ability to work independently during peak business periods.

What are some common challenges faced by Seasonal Remote Customer Service Reps, and how can they be managed?

Seasonal Remote Customer Service Reps often face challenges such as managing high call volumes during peak periods, quickly learning new systems or product lines, and maintaining effective communication with both customers and teammates while working from home. To manage these challenges, it's important to stay organized, make use of available training resources, and proactively reach out to supervisors or peers when questions arise. Building a strong routine and leveraging collaboration tools like chat or video meetings can also help maintain productivity and connection within the remote team.

What does a Seasonal Remote Customer Service Rep do?

A Seasonal Remote Customer Service Representative assists customers with inquiries, orders, and issues during peak periods, such as holidays or special sales events. They work from home, responding to customer questions via phone, email, or chat. Their responsibilities include resolving problems, processing returns or exchanges, and providing product or service information. These positions are typically temporary and require strong communication and problem-solving skills.

What is the difference between Seasonal Remote Customer Service Rep vs Seasonal Remote Call Center Agent?

AspectSeasonal Remote Customer Service RepSeasonal Remote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, remoteHome-based, remote
Industry UsageRetail, e-commerce, service sectorsTelecommunications, retail, service sectors
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, assisting customers, troubleshooting

Both roles involve remote customer interaction, requiring similar credentials and work environments. The main difference lies in the industry focus and specific job duties, with Customer Service Reps often handling broader support tasks, while Call Center Agents primarily focus on inbound calls and troubleshooting.

What are popular job titles related to Seasonal Remote Customer Service Rep jobs in Wheeling, IL? For Seasonal Remote Customer Service Rep jobs in Wheeling, IL, the most frequently searched job titles are:
What job categories do people searching Seasonal Remote Customer Service Rep jobs in Wheeling, IL look for? The top searched job categories for Seasonal Remote Customer Service Rep jobs in Wheeling, IL are:
What cities near Wheeling, IL are hiring for Seasonal Remote Customer Service Rep jobs? Cities near Wheeling, IL with the most Seasonal Remote Customer Service Rep job openings:
Seasonal Remote Customer Service Rep jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

Annuity Health

Westmont, IL • On-site, Remote

$16 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

290th of 424 rated business services

Job description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.
To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable
with technology and can easily understand and learn the technical requirements of the position.
Duties/Responsibilities
  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management

Required Skills/Knowledge
  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary

Education/Experience
  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits
Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).
Salary Description
Pay Scale - $16.00 to $23.00

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