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Work From Home Remote Patient Access Representative Jobs in Wheeling, IL

Earn Haus

Work from Home

Chicago, IL · Remote

$25/hr

Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic ... Work from the comfort of your own home * Share your opinion to help shape better products and ...

Earn Haus

Work from Home

Chicago, IL · Remote

$25/hr

Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic ... Work from the comfort of your own home * Share your opinion to help shape better products and ...

Earn Haus

Work from Home

Chicago, IL · Remote

$25/hr

Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic ... Work from the comfort of your own home * Share your opinion to help shape better products and ...

Earn Haus

Work from Home

Chicago, IL · Remote

$25/hr

Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic ... Work from the comfort of your own home * Share your opinion to help shape better products and ...

Earn Haus

Work from Home

Winnetka, IL · Remote

$25/hr

Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic ... Work from the comfort of your own home * Share your opinion to help shape better products and ...

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Work From Home Remote Patient Access Representative information

See Wheeling, IL salary details

$12

$19

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How much do work from home remote patient access representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for work from home remote patient access representative in Wheeling, IL is $19.72, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Work From Home Remote Patient Access Representative, and why are they important?

To excel as a Work From Home Remote Patient Access Representative, you need strong customer service skills, knowledge of medical terminology, and typically a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and secure communication tools is important for daily tasks. Outstanding communication, attention to detail, and problem-solving abilities are essential soft skills for effectively assisting patients and coordinating care remotely. These skills ensure accurate patient information management, seamless scheduling, and a positive experience for both patients and healthcare providers.

What are some common challenges faced by Work From Home Remote Patient Access Representatives, and how can they be managed?

Remote Patient Access Representatives often encounter challenges such as managing high call volumes, maintaining patient data accuracy, and ensuring effective communication with both patients and healthcare teams. Working from home can also bring distractions and require strong time management skills. To overcome these challenges, it's important to establish a dedicated workspace, use reliable technology, and participate in regular team check-ins to stay aligned with organizational goals. Developing strong organizational habits and keeping up to date with healthcare regulations also contribute to success in this role.

What does a Work From Home Remote Patient Access Representative do?

A Work From Home Remote Patient Access Representative is responsible for assisting patients with the registration process, verifying insurance information, scheduling appointments, and answering questions regarding healthcare services—all from a remote location. They serve as the first point of contact for patients accessing healthcare services, ensuring that all necessary information is collected accurately and efficiently. This role typically involves using phone, email, or online chat communication to interact with patients and healthcare providers. Excellent communication and organizational skills are important for success in this position.

What is the difference between Work From Home Remote Patient Access Representative vs Work From Home Medical Scheduler?

AspectWork From Home Remote Patient Access RepresentativeWork From Home Medical Scheduler
Primary RoleHandles patient intake, verifies insurance, and schedules appointmentsSchedules, reschedules, and manages patient appointments
Required CredentialsHigh school diploma or equivalent; healthcare experience often preferredHigh school diploma or equivalent; healthcare or scheduling experience beneficial
Work EnvironmentRemote, healthcare office or call centerRemote, healthcare office or call center
Common EmployerHospitals, clinics, healthcare providersHospitals, clinics, healthcare providers

Both roles are remote healthcare positions requiring similar credentials and work environments. The main difference is that the Remote Patient Access Representative focuses on patient intake and insurance verification, while the Medical Scheduler primarily manages appointment scheduling. Understanding these distinctions can help job seekers choose the role that best fits their skills and career goals.

What are popular job titles related to Work From Home Remote Patient Access Representative jobs in Wheeling, IL? For Work From Home Remote Patient Access Representative jobs in Wheeling, IL, the most frequently searched job titles are:
What job categories do people searching Work From Home Remote Patient Access Representative jobs in Wheeling, IL look for? The top searched job categories for Work From Home Remote Patient Access Representative jobs in Wheeling, IL are:
What cities near Wheeling, IL are hiring for Work From Home Remote Patient Access Representative jobs? Cities near Wheeling, IL with the most Work From Home Remote Patient Access Representative job openings:
Work From Home Remote Patient Access Representative jobs near you

Patient Access Representative I- Skokie, IL

NorthShore PC Service

Skokie, IL • On-site, Remote

$19.89 - $28.84/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Hourly Pay Range:
$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
  • Inbound Call Center Representative/Patient Access Representative I
    Position Highlights:
    • Sign on bonus: N/A
    • Position: Inbound Call Center Representative/Patient Access Representative I
    • Location: Skokie, IL
    • Onsite for the first 6 to 9 months. Option for remote work after 6 to 9 months upon completion of a successful training period
    • Full Time: Hours: Monday-Friday: Between 7:45 AM- 5:45 PM
    • Half day Saturday: 9:00-1:15 PM
    What you will do:
    • Handle patients requests, over the phone, for multiple Medical Offices/Hospital departments while applying correct workflows and protocols
    • Simultaneously collect information from patients and enter data into our electronic health record system (called EPIC)
    • Schedule appointments, procedures, and events at our NorthShore locations
    • Register and verify insurance eligibility, informing the patients of their financial responsibility
    • Promote key initiatives for Patient Access Center and NorthShore (i.e. online services)
    • Adhere to privacy (HIPAA) guidelines when speaking with patients and families
    • Route calls to correct administrative and clinical departments after assessing patients' needs
    • Supports departmental changes, demonstrating flexibility and a positive attitude in a fast paced, changing environment
    What you will need:
    • Education:
      • High School Diploma or equivalent (required)
      • Associates or Bachelor's Degree (preferred)
    • Experience:
      • One year of customer service experience (required)
      • Inbound call center experience (required)
      • Healthcare experience (preferred)
      • Prior scheduling (preferred)
    • Skills:
      • Basic computer skills including proficiencies in Microsoft Windows, Excel, and Outlook, as well as the ability to type 25 words per minute
      • Exhibits essential Customer Service focused commitment demonstrating active listening, focus on issue resolution, sharp attention to detail, and analytical and problem-solving abilities to meet and exceed the needs of our patients
      • Demonstrates importance of attendance and maintaining a positive work environment, arriving on time and with minimal absenteeism
      • Eager to accept educational opportunities as shared through workflow or process changes

    Benefits (For full time or part time positions):
    • Premium pay for eligible employees
    • Career Pathways to Promote Professional Growth and Development
    • Various Medical, Dental, Pet and Vision options
    • Tuition Reimbursement
    • Free Parking
    • Wellness Program Savings Plan
    • Health Savings Account Options
    • Retirement Options with Company Match
    • Paid Time Off and Holiday Pay
    • Community Involvement Opportunities

    Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.
    When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
    Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".
    Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
    Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
    EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
  • Job Description Name: Patient Access Representative I
    NS123

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