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Remote Customer Service Associate Jobs in Wheeling, IL

Travel by Tilly

Remote Customer Service

Franklin Park, IL · Remote

$16 - $21.75/hr

Remote Customer Service Rep Were looking for a creative and detail-oriented remote customer service rep to join our growing travel team. This fully remote position is ideal for someone who loves ...

Essence Journey

Remote Customer Support Associate

Chicago, IL · Remote

$18 - $24.75/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support ... Previous experience in customer service, administration, or support is a plus but not required ...

ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Globe Life

Be Seen First

Remote Customer Support

Chicago, IL · Remote

$60K - $80K/yr

Provide exceptional customer service to build and maintain long-term client relationships. What ... associates covering 60 territories in the US & Canada.

HMG Careers

Remote Customer Service and Sales

Elgin, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$19/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other ... Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$19/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other ... Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment ...

NTT DATA

Customer Care Associate

Chicago, IL · Remote

$19/hr

Customer Care Associate NTT DATA strives to hire exceptional, innovative and passionate individuals ... Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment ...

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Remote Customer Service Associate information

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$17

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How much do remote customer service associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote customer service associate in Wheeling, IL is $17.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Associate, and why are they important?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

How do Remote Customer Service Associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are Remote Customer Service Associates?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Wheeling, IL? The most popular types of Remote Customer Service jobs in Wheeling, IL are:
What are popular job titles related to Remote Customer Service Associate jobs in Wheeling, IL? For Remote Customer Service Associate jobs in Wheeling, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Associate jobs in Wheeling, IL look for? The top searched job categories for Remote Customer Service Associate jobs in Wheeling, IL are:
What cities near Wheeling, IL are hiring for Remote Customer Service Associate jobs? Cities near Wheeling, IL with the most Remote Customer Service Associate job openings:
Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Wheeling, IL as of May 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 74% Physical, 1% Hybrid, and 25% Remote job distribution, with an average salary of $36,908 per year, or $17.7 per hour.
Remote Customer Service

Remote Customer Service

Travel by Tilly

Franklin Park, IL • Remote

$16 - $21.75/hr

Other

Posted 20 days ago

Job description

Remote Customer Service Rep

Were looking for a creative and detail-oriented remote customer service rep to join our growing travel team. This fully remote position is ideal for someone who loves travel, enjoys organizing details, and finds joy in creating unforgettable vacation experiences for others.

Key Responsibilities:
  • Itinerary Design: Create personalized cruise and tour itineraries that match each clients preferences, including accommodations, excursions, transportation, and dining options.
  • Client Consultations: Conduct virtual meetings or calls to learn about clients travel interests, expectations, and budgets.
  • Supplier Coordination: Work with trusted cruise lines, tour operators, and travel vendors to secure quality options and pricing.
  • Booking Management: Handle all aspects of the booking and confirmation process to ensure accuracy and a seamless travel experience.
  • Customer Support: Provide professional assistance before, during, and after travel, including changes or special requests.
  • Travel Research: Stay up to date on destination news, seasonal offers, and industry trends to enhance client recommendations.
  • Post-Trip Engagement: Follow up with clients after travel to gather feedback and encourage future planning.
Qualifications:
  • Must be 18 years of age or older.
  • Prior experience in travel planning, hospitality, or customer service is helpful but not required.
  • Strong attention to detail and excellent organizational skills.
  • Confident communicator with problem-solving abilities.
  • Comfortable working remotely and managing tasks independently.
  • Passionate about travel and creating memorable experiences for others.
What We Offer:
  • Flexible, remote work schedule.
  • Access to professional training, industry tools, and travel resources.
  • Opportunities for personal travel discounts.
  • Supportive, collaborative, and growth-focused team environment.

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