ZipRecruiter

Log In

2

Remote Customer Service Associate Jobs in Wheeling, IL

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ... Associates or Bachelor's Degree is a plus. System One, and its subsidiaries including Joulé and ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ... Associates or Bachelor's Degree is a plus. System One, and its subsidiaries including Joulé and ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ... Associates or Bachelor's Degree is a plus. System One, and its subsidiaries including Joulé and ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ... Associates or Bachelor's Degree is a plus. System One, and its subsidiaries including Joulé and ...

PainPoint

Customer Service Representative

Chicago, IL · On-site +1

$18/hr

Customer Service Representative Monday-Friday 8:00 AM-4:30 PM CST | $18.00/hour | Full-Time ... Remote Looking for a rewarding career where you can make an impact every day? Join DxTx Pain ...

previous page

Showing results 41-60

All JobsCustomer Service Associate JobsRemote Customer Service Associate JobsRemote Customer Service Associate Jobs in Wheeling, IL

Remote Customer Service Associate information

See Wheeling, IL salary details

$9

$17

$28

How much do remote customer service associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote customer service associate in Wheeling, IL is $17.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.90 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

How to get hired for remote customer service associate?

To get hired as a remote customer service associate, candidates should have strong communication skills, basic computer proficiency, and experience with customer support tools like live chat or CRM software. A high school diploma or equivalent is typically required, and some employers prefer prior customer service experience or relevant certifications. Preparing a professional resume and demonstrating reliability and problem-solving abilities can improve chances of being hired.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Wheeling, IL? The most popular types of Remote Customer Service jobs in Wheeling, IL are:
What cities near Wheeling, IL are hiring for Remote Customer Service Associate jobs? Cities near Wheeling, IL with the most Remote Customer Service Associate job openings:
Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Wheeling, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,908 per year, or $17.7 per hour.

Customer Service Representative - Travel (Remote)

Homebasedcareersintravel

Chicago, IL • Remote

$16.50 - $22.50/hr

Full-time

Posted 14 days ago

Job description

We are seeking friendly, reliable, and service-oriented individuals to join our team as a Customer Service Representative – Travel. In this role, you will assist clients with travel-related questions, help coordinate travel arrangements, and provide support throughout the travel planning process.

This opportunity is well suited for individuals who enjoy helping others, have strong communication skills, and are interested in working in the travel industry from a remote environment.

Key Responsibilities

  • Provide excellent customer service to clients planning travel

  • Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotels

  • Respond to client questions and provide helpful travel information

  • Communicate with travel suppliers to confirm reservations and travel details

  • Maintain accurate records of client interactions and bookings

  • Stay informed on travel promotions, supplier updates, and destination information

  • Provide support to clients before and after travel as needed

Qualifications

  • Strong customer service and communication skills

  • Ability to work independently in a remote environment

  • Comfortable using email, online platforms, and basic computer tools

  • Organized with strong attention to detail

  • Positive attitude and professional communication style

  • Previous customer service or travel experience is helpful but not required

What We Offer

  • Remote work opportunity

  • Flexible schedule

  • Access to travel industry training and resources

  • Ongoing support from an experienced travel team

  • Travel industry perks and supplier discounts when available

Apply