Remote Customer Service Associate Jobs in Wheeling, IL

Business Talent Group (BTG) is the leading talent marketplace that connects independent management consultants, subject matter experts, project managers, and interim executives with the world's best companies. BTG provides just the right on-demand talent needed: remote or on-site, part-time or full-time, individuals or teams. That's why more than 50% of the F100 and hundreds of other leading companies trust BTG to curate, vet, and compliantly deliver talent who fuel growth, innovation, and performance improvement. BTG is a Heidrick & Struggles company.
We pride ourselves on having developed a fast-paced, fun, and dynamic culture. We encourage all our employees to learn and grow personally and professionally so they can assume greater responsibilities and advance their careers. For more information on our company, visit businesstalentgroup.com
Job Description:
Client Service Associate
About Us:
Business Talent Group (BTG) is the leading talent marketplace that connects independent management consultants, subject matter experts, project managers, and interim executives with the world's best companies. BTG provides just the right on-demand talent needed: remote or on-site, part-time or full-time, individuals or teams. That's why more than 50% of the F100 and hundreds of other leading companies trust BTG to curate, vet, and compliantly deliver talent who fuel growth, innovation, and performance improvement. BTG is a Heidrick & Struggles company.
Join us at BTG, where our dynamic culture fosters personal and professional growth. Learn more about us at businesstalentgroup.com.
Role & Responsibilities:
• As our national Client Service (CS) team expands, we invite recent graduates or early professionals (with 0-2 years of experience) to become integral members of our team.
• We are seeking candidates who are inherently curious about business, self-motivated, and demonstrate an interest in talent vetting/sourcing and client service, thriving in a fast-paced environment.
• As a CS Associate, you will contribute to a team dedicated to delivering on-demand solutions and addressing client needs on a project-by-project basis. Collaborating both independently and with your team, you'll play a crucial role in sourcing and assessing senior talent, and cultivating relationships with industry experts and top-tier consultants to meet our clients' requirements.
Your journey with us includes training and professional development opportunities, fostering your growth within the role. Our hybrid work model offers a flexible blend of in-office and remote work from your home office environment. Take the first step toward an exciting career with us as we shape the future of our Client Service team.
• Opportunities in Client Service at BTG: Commercial Collaboration: Join a blended Client Development and Management (CDM) and Client Service commercial team, collaborating across functions with members of the account team to deliver talent for client needs End-to-End Talent
• Success: Support the fulfillment of client opportunities, from talent identification to vetting, proposal drafting, contracting and preparing talent for project success; thereby ensuring a positive end-to-end talent and client experience
• Cross-Functional Collaboration: Partner with internal teams (sales, finance, legal) to facilitate the fulfillment of client opportunities
• Relationship Building: Cultivate positive relationships with consultants and clients, gaining exposure to various industries and forming connections with high-end consulting talent
• Career Growth: Gain exposure to the consulting world and seize opportunities for career growth, increased responsibility, exposure to complex client challenges and opportunities for industry specialization
Preferred Qualifications:
Attributes:
• Self-starter, entrepreneurial nature, high intellectual curiosity, professional communication skills, attention to detail, organized, team player.
• Confidence and maturity interacting with senior executives and talent across various corporations/industries
• Flexibility: Adaptability to a fast-paced environment, proven time management, and ability to manage multiple projects with competing deadlines
• Education: BA/BS degree (required) from a leading university with a minimum 3.0 GPA; business-oriented internship experience preferred
• Skills: Proficient in Microsoft Office Suite; experience with Salesforce a plus
Compensation:
• Competitive Salary
• Bonus Opportunities: Incentive-based bonuses
• Comprehensive Benefits: medical, dental, vision, flexible spending account, 401K savings plan with company match, flexible time off (FTO), commuter and parking benefits, and paid disability and parental leave
BTG is an equal opportunity employer committed to hiring qualified protected veterans and individuals with disabilities. All qualified applicants will be considered for employment without regard to race, color, religion, creed, age, sex, national origin, gender identity or expression, sexual orientation, disability, marital status, veteran or military status, or citizenship status.
BTG is committed to providing reasonable accommodations and/or adjustments during our recruitment process. If you are selected for an interview and require an accommodation and/or adjustment, please inform your Talent Acquisition professional.