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Seasonal Remote Customer Service Rep Jobs in Rochester, NH

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

AR / Patient Service Rep

Portsmouth, NH ยท Remote

$19 - $26/hr

Remote opportunities available for residents of ME, NH, MA, IN, OH, FL, NC. Position Summary: The ... Provide excellent customer service, assisting patients with billing inquiries, account balances ...

AR / Patient Service Rep

Portsmouth, NH ยท Remote

$18.75 - $24/hr

Remote opportunities available for residents of ME, NH, IN, OH, FL, NC. Position Summary: The ... Provide excellent customer service, assisting patients with billing inquiries, account balances ...

Sales Representative We're looking for remote part time or full time independent sales ... service to consumers, business owners, and as a voluntary benefit to employee groups. There is ...

Sales Representative We're looking for remote part time or full time independent sales ... service to consumers, business owners, and as a voluntary benefit to employee groups. There is ...

Remote Inside Sales Representative

Dover, NH ยท On-site +1

$55K - $75K/yr

That means you sincerely care that our customers get exactly the quality products and services they ... a remote work environment. All insurance representatives need to hold a Property & Casualty ...

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Seasonal Remote Customer Service Rep information

See Rochester, NH salary details

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How much do seasonal remote customer service rep jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for seasonal remote customer service rep in Rochester, NH is $15.52, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $16.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Seasonal Remote Customer Service Rep, and why are they important?

To thrive as a Seasonal Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM systems, online chat platforms, and call center software is typically required. Strong time management, patience, and adaptability are essential soft skills for excelling in a remote, fast-paced environment. These skills and qualities ensure efficient issue resolution, high customer satisfaction, and the ability to work independently during peak business periods.

What are some common challenges faced by Seasonal Remote Customer Service Reps, and how can they be managed?

Seasonal Remote Customer Service Reps often face challenges such as managing high call volumes during peak periods, quickly learning new systems or product lines, and maintaining effective communication with both customers and teammates while working from home. To manage these challenges, it's important to stay organized, make use of available training resources, and proactively reach out to supervisors or peers when questions arise. Building a strong routine and leveraging collaboration tools like chat or video meetings can also help maintain productivity and connection within the remote team.

What is the difference between Seasonal Remote Customer Service Rep vs Seasonal Remote Call Center Agent?

AspectSeasonal Remote Customer Service RepSeasonal Remote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, remoteHome-based, remote
Industry UsageRetail, e-commerce, service sectorsTelecommunications, retail, service sectors
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, assisting customers, troubleshooting

Both roles involve remote customer interaction, requiring similar credentials and work environments. The main difference lies in the industry focus and specific job duties, with Customer Service Reps often handling broader support tasks, while Call Center Agents primarily focus on inbound calls and troubleshooting.

What does a Seasonal Remote Customer Service Rep do?

A Seasonal Remote Customer Service Representative assists customers with inquiries, orders, and issues during peak periods, such as holidays or special sales events. They work from home, responding to customer questions via phone, email, or chat. Their responsibilities include resolving problems, processing returns or exchanges, and providing product or service information. These positions are typically temporary and require strong communication and problem-solving skills.
What are popular job titles related to Seasonal Remote Customer Service Rep jobs in Rochester, NH? For Seasonal Remote Customer Service Rep jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Seasonal Remote Customer Service Rep jobs in Rochester, NH look for? The top searched job categories for Seasonal Remote Customer Service Rep jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Seasonal Remote Customer Service Rep jobs? Cities near Rochester, NH with the most Seasonal Remote Customer Service Rep job openings:
CSR II Phones ($18.50/hr + $1/pay for performance, Remote)

CSR II Phones ($18.50/hr + $1/pay for performance, Remote)

SaviLinx

Concord, NH โ€ข Remote

$18.50/hr

Full-time

Re-posted 20 days ago


Job description

JOB TITLE: ย ย ย ย ย ย ย ย ย  ย ย ย ย ย ย ย ย ย ย ย ย ย ย  Customer Service Representative II Phones ($18.50/hr + $1/pay for performance, remote)

DEPARTMENT:ย  ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย  Operationsย ย ย ย ย ย ย ย ย ย 

REPORTS TO: ย ย ย  ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย  Supervisorย ย ย ย ย 

FLSA STATUS:ย ย ย  ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย  Non-Exemptย ย ย ย ย  ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 

ย 

OUR GUIDING PRINCIPLES:ย ย 

Make every interaction Countย 

Act with Respect and Integrityย 

Demonstrate Passion for Continuous Improvementย 

Be Worth of Trust from all Stakeholdersย 
OVERVIEW:
The Customer Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands for privacy, confidentiality, precision, advancedtechnologyand customer service skills.This is a work from home position.
ESSENTIAL FUNCTIONS:
Demonstrates ability to work in accordance with the SaviLinx Guiding Principles.
Coordinates claims electronically and via telephone.
Handles eligibility inquiries and all lines of business.
Meets established goals for call center metrics in Service Level Agreement (SLA) goals and Quality.
Ensures first call resolution through problem solving and effective call/email/chat handling.
Meets demands for privacy, confidentiality, precision.
Documents all customer information, communications in Customer Relationship Management (CRM) system.
Maintains a working knowledge of our clientsโ€™ requirements using a Knowledge Base.
Provides mentoring, training, and development to other CSRs as needed.
SUPERVISORY RESPONSIBILITIY:
This position has no supervisor responsibility.
EXPECTED WORKDAY/HOURS:
This position requires full, flexible availability, although will generally be M-F 8-5.
QUALIFICATIONS:
โ€ข 2+ years of college preferred.
โ€ข 2+ years of contact center experience preferred.
โ€ข High school diploma or equivalent required.
โ€ข 18 years of age or older
โ€ข Time management skills and the ability to work independently are essential for this role.
โ€ข Excellent organizational, written and oral communication skills.
โ€ข Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer
โ€ข Customer service oriented (empathetic, responsive, patient, and conscientious)
โ€ข Must have experience with maneuvering electronic data between various environments.
โ€ข College degree preferred.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY:
SaviLinx, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
VEVRAA FEDERAL CONTRACTOR/EQUAL OPPORTUNITY EMPLOYER