Seasonal Progressive Technology Systems Jobs (NOW HIRING)

You'll be a core member of Airship's Internal Systems team, supporting and evolving the infrastructure that powers our internal operations. This role blends systems administration with engineering, giving you ownership across cloud and on-prem environments, enterprise applications, automation, and security compliance.

You'll work closely with IT Support, Security, and Engineering to keep our internal systems reliable, scalable, and aligned with business goals. The work is both hands-on and strategic: you'll contribute to the performance, security, and maturity of our internal technology ecosystem. You're also expected to leverage AI tools to streamline automation, scripting, and troubleshooting as part of your everyday workflow.

• Work cross-functionally with IT Support, Security, and Engineering to integrate and optimize internal systems
• Mentor and guide the IT team on complex infrastructure and systems issues
• Design and configure scalable, secure infrastructure across on-premises and cloud-based environments
• Administer and maintain enterprise systems, servers, and user environments, applying regular updates, patches, and maintenance to ensure reliability and uptime
• Monitor system health and performance, troubleshooting and resolving technical issues as they arise
• Manage identity and access control systems, including SSO and MFA configurations, and ensure systems and endpoints comply with security policies
• Develop and maintain scripts and tools to automate workflows, monitoring, and routine operations, connecting enterprise SaaS applications with each other and internal tools via APIs
• Support infrastructure automation to improve repeatability, efficiency, and scale, including CI/CD practices for internal tools where applicable
• Implement and test backup and disaster recovery strategies for critical systems, ensuring recovery plans are documented and regularly validated
• Document system configurations, SOPs, upgrade paths, and troubleshooting procedures, and identify opportunities for process optimization
• Take part in the team's on-call schedule, providing incident response support for our IT and Security departments as required

*Duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time; or the scope of the job may change as necessitated by business demands. Responsibilities may be amended at any time at the sole discretion of the Employer.

• 2+ years of experience in a Systems Engineering role, or 3-4 years in IT Support with progression into more advanced infrastructure and/or device management responsibilities
• Experience managing Mac, Windows, and Linux environments
• Strong problem-solving and troubleshooting abilities
• Clear communication skills and a collaborative approach to working across teams
• Familiarity with enterprise security practices and endpoint protection
• Scripting experience (e.g., Python, PowerShell) and background of building API integrations for automation projects
• Understanding of disaster recovery principles and business continuity planning
• At least intermediate proficiency administering Jamf, Workspace ONE, Google Workspace, Okta, Slack, and Atlassian (or equivalent tools).
• Experience experimenting with AI tools in your personal or professional life - or an eagerness to learn!

• Experience using AI-powered tools to accelerate scripting, troubleshooting, or automation workflows
• Vendor management experience, including working with third-party providers to ensure solutions meet internal standards

Airship's 'Digital First' approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones.

Some roles may require that employees perform their work from a specific location to support business activities, and/or be within proximity to an Airship office location or customer or partner locations, while other roles can be performed 100% remotely. 

This position is fully remote and may require up to 10% travel based on business needs or as requested by your manager.

This is a good faith estimate of the base compensation we reasonably expect to pay for this position upon hire. Actual starting pay may vary based on factors such as relevant skills, work experience, market demands, and location. All offers include stock options so employees have the opportunity to benefit from Airship's success. 

Benefits & Perks

• Competitive medical, dental, and vision insurance options for you and your dependents
• Flexible time off, company paid holidays, paid parental leave, and paid volunteer time off 
• Support for your overall wellbeing with mental health and wellness resources
• Employer-subsidized life insurance as well as short-term and long-term disability
• A digital-first work environment and a monthly stipend to support remote work
• Mentorship and growth opportunities to build skills and accelerate professional development
• And more!

We use artificial intelligence tools in our recruitment process as decision-support tools only. Airship's People Operations team reviews all AI-generated scores and recommendations before making any hiring determination. No applicant is rejected solely on the basis of an AI-generated output. Depending on your location, you may have the right to request human review of any AI-assisted employment decision or to opt out of AI evaluation. To make a request or learn more about how we use AI in hiring, contact privacy@airship.com or visit airship.com/legal.

California residents can view the CCPA disclosure notice here.

**Please Note: To ensure the security of your personal information, Airship will only contact candidates through email addresses ending with "@airship.com".