Position Overview
The Cloud Services Network Engineer supports the Thrive Cloud platform by assisting with day-to-day network operations, firewall administration, troubleshooting, and project delivery. This role is suitable for an engineer with approximately 2–3 years of hands-on networking experience, a strong CCNA-level understanding of networking fundamentals, and good practical experience working with Fortinet firewalls. The role will work closely with senior network engineers to maintain reliable, secure, and well-documented network services across Thrive environments.
Required Qualifications & Experience
Good practical experience administering Fortinet firewalls, including policies, NAT, VPNs, and basic troubleshooting
Experience supporting LAN, WAN, firewall, and internet connectivity issues in a business or service provider environment
Degree, diploma, apprenticeship, or equivalent practical experience in information technology, networking, or a related field
Primary Responsibilities
Support Fortinet firewall administration, including firewall policies, address objects, NAT rules, VPN configuration checks, and log review
Troubleshoot common network issues involving routing, switching, DNS, DHCP, VLANs, VPNs, and firewall access rules
Required Technical Competencies
Core Networking Knowledge
Solid understanding of TCP/IP, subnetting, VLANs, routing, switching, DNS, DHCP, NAT, and basic network security concepts
Working knowledge of common switching concepts such as ARP, STP, trunks, access ports, EtherChannel/LACP, and basic redundancy
Ability to use common troubleshooting tools such as ping, traceroute, packet capture, interface counters, logs, and monitoring dashboards
Fortinet Firewall Experience
Ability to review and update firewall policies, address objects, services, schedules, and security profiles under guidance
Experience supporting site-to-site IPSec VPNs, including phase 1 and phase 2 checks, tunnel status, and log review
Awareness of Fortinet features such as virtual domains, high availability, FortiAnalyzer, and FortiManager is desirable
Equipment and Infrastructure Experience
Basic experience with rack-mounted network hardware, cabling standards, patching, and datacenter support processes
Experience using monitoring tools such as SolarWinds, PRTG, N-able, or similar platforms to identify and investigate alerts
Soft Skills
Base Salary Range: $80K -$115K (bonus eligible)
Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.
Thrive is committed to providing fair and equitable compensation practices for all employees and strive to provide competitive salaries that reflect the value and skills each team member brings to our organization. Salaries are determined according to the job's scope, market data, location, and the candidate’s qualifications, including experience and relevant education.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other legally protected status.
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