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Seasonal Linux Help Desk Jobs in Michigan (NOW HIRING)

MillerKnoll

ERP Systems Administrator

Zeeland, MI · On-site

Provide feedback to software development and other service desk / help desk teams on issues faced ... Good working knowledge of the Unix/Linux shell * Experience with perl, shell and SQL scripting or ...

Millerknoll

ERP Systems Administrator

Zeeland, MI

Provide feedback to software development and other service desk / help desk teams on issues faced ... Good working knowledge of the Unix/Linux shell * Experience with perl, shell and SQL scripting or ...

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All JobsLinux Help Desk JobsSeasonal Linux Help Desk JobsSeasonal Linux Help Desk Jobs in Michigan

Seasonal Linux Help Desk information

What is the difference between Seasonal Linux Help Desk vs Linux System Administrator?

AspectSeasonal Linux Help DeskLinux System Administrator
CertificationsBasic Linux certifications (e.g., Linux+)Advanced certifications (e.g., RHCE, LPIC)
Work EnvironmentHelp desk, support centers, remote assistanceData centers, enterprise networks, server management
Employer & IndustryIT support companies, tech departmentsLarge organizations, hosting providers, enterprise IT
Search & ComparisonFocuses on troubleshooting, user support, basic Linux issuesInvolves system configuration, network management, security

While both roles involve Linux, the Seasonal Linux Help Desk primarily provides user support and troubleshooting on a temporary basis, often with entry-level certifications. In contrast, a Linux System Administrator manages and maintains Linux servers and networks, requiring advanced skills and certifications. The roles differ in scope, responsibilities, and work environment, catering to different career paths within the Linux industry.

What are the most commonly searched types of Linux Help Desk jobs in Michigan?

The most popular types of Linux Help Desk jobs in Michigan are:

What cities in Michigan are hiring for Seasonal Linux Help Desk jobs?

Cities in Michigan with the most Seasonal Linux Help Desk job openings:

Seasonal Linux Help Desk jobs near you

Tier 1 IT Support Specialist - Grand Rapids MI

Applied Innovation

Grand Rapids, MI • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Applied Innovation is a Managed Service Provider (MSP) dedicated to delivering innovative and reliable technology solutions. Our IT Service team plays a crucial role in ensuring our clients have seamless access to the technology they need to succeed. Applied Innovation is seeking a Tier 1 IT Support Specialist to join our IT Service team. This role is focused on providing exceptional customer service to our technology clients by addressing, troubleshooting, and resolving technical issues in a professional and efficient manner. The ideal candidate is technically proficient, communicative, and committed to delivering amazing client experiences. This is a Monday to Friday onsite position from 8 AM - 5 PM role with a rotating on-call schedule once training is complete about 2-3 times per year.
Duties and Responsibilities:
  • Serve as the first point of contact for IT support requests via phone, email, and ticketing system.
  • Listen attentively to clients to identify and diagnose technical issues.
  • Provide clear, positive, and professional communication with clients.
  • Research and implement solutions according to established Ideal Ticket Procedures.
  • Route or escalate unresolved issues to appropriate IT resources.
  • Follow up with clients as needed to ensure issues are resolved satisfactorily.
  • Stay up to date on emerging software, hardware, and IT trends.
  • Manage time effectively under management oversight to ensure prompt resolution of issues.
  • Troubleshooting current workstation operating systems (Windows, Mac OS, Linux).
  • Supporting Microsoft Office applications, including Office 365.
  • Basic Active Directory administration.
  • On-premise Exchange support.
  • Configuring and troubleshooting web content filtering and anti-virus tools.
  • Managing DNS, DHCP, and network connectivity issues (wired and wireless).
  • Assisting with server administration and network storage devices.
  • Supporting phones and mobile devices.
  • Other duties as assigned.

Minimum Qualifications:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.
  • Strong customer service and communication skills.
  • Ability to troubleshoot and solve technical problems efficiently.
  • Basic knowledge of networking, operating systems, and common IT tools.
  • Ability to follow standard procedures and document work accurately.
  • Comfortable working in a fast-paced, client-focused environment.
  • Understanding and alignment with the organization's core values

Education/License/Experience Requirements:
  • High School Diploma required.
  • Previous experience in IT support or help desk environment is preferred but not required.
  • Experience with client-facing technical support is a plus.
  • Minimum of a 2-year college degree in Networking, Computer Science, Information Systems, or a related technical field or an approved certification below.
Certifications (in lieu of degree):
  • CompTIA A+
  • CompTIA Network+
  • Microsoft Certified Professional (MCP)
  • Other relevant IT certifications

Why Applied Innovation?
We offer a comprehensive benefits package, including:
  • Medical, dental, and life insurance on the 31st day of employment.
  • Short-term disability.
  • Paid vacation and holidays.
  • Paid volunteer time.
  • Onsite Fitness Center
  • 401(k) retirement plan with company match program.
  • Opportunities for professional growth and advancement

Apply