Grand Rapids, MI · On-site
Build rapport and elicit problem details from help desk customers.Prioritize and schedule problems ... Ubuntu Linux, and macOSExtensive application support experience.Working knowledge of a range of ...
New
Quick apply
Grand Rapids, MI · On-site
Build rapport and elicit problem details from help desk customers.Prioritize and schedule problems ... Ubuntu Linux, and macOSExtensive application support experience.Working knowledge of a range of ...
New
Grand Rapids, MI · On-site
Build rapport and elicit problem details from help desk customers. * Prioritize and schedule ... Experience with desktop operating systems including Windows, Ubuntu Linux, and macOS * Extensive ...
Grand Rapids, MI · On-site
Build rapport and elicit problem details from help desk customers. * Prioritize and schedule ... Experience with desktop operating systems including Windows, Ubuntu Linux, and macOS * Extensive ...
Detroit, MI · On-site
$17.25 - $22.25/hr
Minimum one (1) year of experience in customer service, technical support, help desk support, call ... Working Conditions This position may require evening, overnight, weekend, or holiday coverage to ...
Detroit, MI · On-site
$17.25 - $22.25/hr
Minimum one (1) year of experience in customer service, technical support, help desk support, call ... Working Conditions This position may require evening, overnight, weekend, or holiday coverage to ...
Detroit, MI · On-site
$17.25 - $22.25/hr
Minimum one (1) year of experience in customer service, technical support, help desk support, call ... Working Conditions This position may require evening, overnight, weekend, or holiday coverage to ...
Detroit, MI · On-site
$17.25 - $22.25/hr
Minimum one (1) year of experience in customer service, technical support, help desk support, call ... Working Conditions This position may require evening, overnight, weekend, or holiday coverage to ...
Detroit, MI · On-site
$17.25 - $22.25/hr
Minimum one (1) year of experience in customer service, technical support, help desk support, call ... Working Conditions This position may require evening, overnight, weekend, or holiday coverage to ...
Detroit, MI · On-site
$17.25 - $22.25/hr
Minimum one (1) year of experience in customer service, technical support, help desk support, call ... Working Conditions This position may require evening, overnight, weekend, or holiday coverage to ...
Grand Rapids, MI · On-site
The IT Help Desk role is to ensure proper computer operations so that end users can accomplish ... Experience with desktop operating systems including Windows, Ubuntu Linux, and macOS * Extensive ...
Grand Rapids, MI · On-site
The IT Help Desk role is to ensure proper computer operations so that end users can accomplish ... Experience with desktop operating systems including Windows, Ubuntu Linux, and macOS * Extensive ...
Supports Linux & UNIX (AIX) operating systems technology and the various tasks and services related ... Manages all issues of assigned responsibility within the help desk tracking system governed by ...
Supports Linux & UNIX (AIX) operating systems technology and the various tasks and services related ... Manages all issues of assigned responsibility within the help desk tracking system governed by ...
Detroit, MI · On-site
$85K - $115K/yr
... Linux platforms Maintain file shares and computers connected to the college's network; Respond to IT help desk issues. Work with faculty and staff to Perform and maintain server backups Maintain ...
Detroit, MI · On-site
$85K - $115K/yr
... Linux platforms Maintain file shares and computers connected to the college's network; Respond to IT help desk issues. Work with faculty and staff to Perform and maintain server backups Maintain ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Greenville, MI · On-site
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Greenville, MI · On-site
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Greenville, MI · On-site
$12.50 - $14/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Greenville, MI · On-site
$12.50 - $14/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Holland, MI · On-site
$14 - $15.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Holland, MI · On-site
$14 - $15.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Grand Haven, MI · On-site
$14.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Grand Haven, MI · On-site
$14.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
$14.50 - $15.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
$14.50 - $15.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Greenville, MI · On-site
$12.50 - $14/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Greenville, MI · On-site
$12.50 - $14/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Greenville, MI · On-site
$12.50 - $14/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Greenville, MI · On-site
$12.50 - $14/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Grand Haven, MI · On-site
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Grand Haven, MI · On-site
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Grand Rapids, MI · On-site
$14.50 - $15.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Grand Rapids, MI · On-site
$14.50 - $15.50/hr
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Holland, MI · On-site
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Holland, MI · On-site
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Grand Rapids, MI · On-site
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Grand Rapids, MI · On-site
Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
| Aspect | Overnight Linux Help Desk | Night Linux Support Technician |
|---|---|---|
| Certifications | Linux+ or LPIC-1 often preferred | Similar certifications, often Linux+ or CompTIA Linux+ |
| Work Environment | Help desk, remote or on-site, overnight shifts | Technical support, remote or on-site, overnight shifts |
| Employer & Industry | IT support companies, tech departments | IT service providers, enterprise IT teams |
| Search & Comparison Intent | Understanding roles, responsibilities, and shifts | Similar support roles, shift differences, job scope |
The Overnight Linux Help Desk and Night Linux Support Technician roles both involve providing technical support for Linux systems during overnight shifts. While they share similar certifications and work environments, the Help Desk typically focuses on customer-facing support and troubleshooting, whereas the Support Technician may handle more complex technical issues. Both roles are essential in maintaining 24/7 system availability in IT operations.
The most popular types of Linux Help Desk jobs in Michigan are:
5.5
Based on 13 frontline employees who took The Breakroom Quiz
136th of 159 rated car dealerships
The IT Help Desk role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at the desktop level. Essential Duties:Strategy & PlanningEvaluate documented resolutions and analyze trends for ways to prevent future problems.Operational ManagementField incoming help requests from end users via both telephone and work orders in a courteous manner.Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.Build rapport and elicit problem details from help desk customers.Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.Apply diagnostic utilities to aid in troubleshooting.Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.Identify and learn appropriate software and hardware used and supported by the organization.Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.Test fixes to ensure problem has been adequately resolved.Perform post-resolution follow-ups to help requests.Develop help sheets and knowledge base articles for end users.Perform related duties consistent with the scope and intent of the position. Skills & Experience:High School diploma or equivalent, and/or 1 year work experience in related field required. Knowledge of basic computer hardwareExperience with desktop operating systems including Windows, Ubuntu Linux, and macOSExtensive application support experience.Working knowledge of a range of diagnostic utilities.Good understanding of the organization's goals and objectives.Exceptional written and oral communication skills.Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.Strong documentation skills.
Get the full story on Breakroom
