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Seasonal Linux Help Desk Jobs in Michigan (NOW HIRING)

Build rapport and elicit problem details from help desk customers.Prioritize and schedule problems ... Ubuntu Linux, and macOSExtensive application support experience.Working knowledge of a range of ...

Build rapport and elicit problem details from help desk customers. * Prioritize and schedule ... Experience with desktop operating systems including Windows, Ubuntu Linux, and macOS * Extensive ...

The IT Help Desk role is to ensure proper computer operations so that end users can accomplish ... Experience with desktop operating systems including Windows, Ubuntu Linux, and macOS * Extensive ...

Sr. System Admin

Detroit, MI · On-site

$85K - $115K/yr

... Linux platforms Maintain file shares and computers connected to the college's network; Respond to IT help desk issues. Work with faculty and staff to Perform and maintain server backups Maintain ...

... p desk, or technical support roles * Basic understanding of: * Networking concepts (TCP/IP, DNS, firewalls) * Operating systems (Windows, Linux fundamentals) * Cybersecurity principles (CIA triad ...

... Windows and Linux server administration, including routine maintenance, patching, and basic ... helpdesk or technical support role, including exposure to escalated/Level 2 issues. * Strong ...

... Linux servers. * Act as a domain authority in Azure and GCPwithin the organization. * Tackle demanding projects on a time-sensitive schedule. * Respond to help desk tickets and tasks. * Update job ...

... Linux servers. * Act as a domain authority in Azure and GCPwithin the organization. * Tackle demanding projects on a time-sensitive schedule. * Respond to help desk tickets and tasks. * Update job ...

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Seasonal Linux Help Desk information

What is the difference between Seasonal Linux Help Desk vs Linux System Administrator?

AspectSeasonal Linux Help DeskLinux System Administrator
CertificationsBasic Linux certifications (e.g., Linux+)Advanced certifications (e.g., RHCE, LPIC)
Work EnvironmentHelp desk, support centers, remote assistanceData centers, enterprise networks, server management
Employer & IndustryIT support companies, tech departmentsLarge organizations, hosting providers, enterprise IT
Search & ComparisonFocuses on troubleshooting, user support, basic Linux issuesInvolves system configuration, network management, security

While both roles involve Linux, the Seasonal Linux Help Desk primarily provides user support and troubleshooting on a temporary basis, often with entry-level certifications. In contrast, a Linux System Administrator manages and maintains Linux servers and networks, requiring advanced skills and certifications. The roles differ in scope, responsibilities, and work environment, catering to different career paths within the Linux industry.

What are the most commonly searched types of Linux Help Desk jobs in Michigan?

The most popular types of Linux Help Desk jobs in Michigan are:

What cities in Michigan are hiring for Seasonal Linux Help Desk jobs?

Cities in Michigan with the most Seasonal Linux Help Desk job openings:

IT Help Desk

Fox Motors

Grand Rapids, MI • On-site

Full-time

Posted 4 days ago


Fox Motors rating

5.5

Company rating: 5.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

136th of 159 rated car dealerships


Job description

The IT Help Desk role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at the desktop level. Essential Duties:Strategy & PlanningEvaluate documented resolutions and analyze trends for ways to prevent future problems.Operational ManagementField incoming help requests from end users via both telephone and work orders in a courteous manner.Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.Build rapport and elicit problem details from help desk customers.Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.Apply diagnostic utilities to aid in troubleshooting.Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.Identify and learn appropriate software and hardware used and supported by the organization.Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.Test fixes to ensure problem has been adequately resolved.Perform post-resolution follow-ups to help requests.Develop help sheets and knowledge base articles for end users.Perform related duties consistent with the scope and intent of the position. Skills & Experience:High School diploma or equivalent, and/or 1 year work experience in related field required. Knowledge of basic computer hardwareExperience with desktop operating systems including Windows, Ubuntu Linux, and macOSExtensive application support experience.Working knowledge of a range of diagnostic utilities.Good understanding of the organization's goals and objectives.Exceptional written and oral communication skills.Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.Strong documentation skills.


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