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Overnight Linux Help Desk Jobs in Michigan (NOW HIRING)

Night Auditor

Kalamazoo, MI · On-site

$16.50 - $17/hr

... guests and help keep the hotel running smoothly overnight, we would love to meet you. Apply now. EOE Qualifications What Makes You You * Previous front desk or night audit experience preferred

NIGHT AUDITOR

Kalamazoo, MI · On-site

$16.50 - $17/hr

... and help keep the hotel running smoothly overnight, we would love to meet you. Apply now. EOE What Makes You You • Previous front desk or night audit experience preferred • Basic math and ...

NIGHT AUDITOR

Kalamazoo, MI · On-site

$16.50 - $17/hr

... and help keep the hotel running smoothly overnight, we would love to meet you. Apply now. EOE What Makes You You • Previous front desk or night audit experience preferred • Basic math and ...

NIGHT AUDITOR

Kalamazoo, MI · On-site

$16.50 - $17/hr

... guests and help keep the hotel running smoothly overnight, we would love to meet you. Apply now. EOE Qualifications What Makes You You * Previous front desk or night audit experience preferred

Provide feedback to software development and other service desk / help desk teams on issues faced ... Good working knowledge of the Unix/Linux shell * Experience with perl, shell and SQL scripting or ...

Provide feedback to software development and other service desk / help desk teams on issues faced ... Good working knowledge of the Unix/Linux shell * Experience with perl, shell and SQL scripting or ...

Provide feedback to software development and other service desk / help desk teams on issues faced ... Good working knowledge of the Unix/Linux shell * Experience with perl, shell and SQL scripting or ...

... lead its overnight production team. This is not a desk job--it's an opportunity for someone who ... helping run machines when necessary * Monitor production quality, efficiency, and machine ...

Showing results 41-60

Overnight Linux Help Desk information

What is the difference between Overnight Linux Help Desk vs Night Linux Support Technician?

AspectOvernight Linux Help DeskNight Linux Support Technician
CertificationsLinux+ or LPIC-1 often preferredSimilar certifications, often Linux+ or CompTIA Linux+
Work EnvironmentHelp desk, remote or on-site, overnight shiftsTechnical support, remote or on-site, overnight shifts
Employer & IndustryIT support companies, tech departmentsIT service providers, enterprise IT teams
Search & Comparison IntentUnderstanding roles, responsibilities, and shiftsSimilar support roles, shift differences, job scope

The Overnight Linux Help Desk and Night Linux Support Technician roles both involve providing technical support for Linux systems during overnight shifts. While they share similar certifications and work environments, the Help Desk typically focuses on customer-facing support and troubleshooting, whereas the Support Technician may handle more complex technical issues. Both roles are essential in maintaining 24/7 system availability in IT operations.

What are the most commonly searched types of Linux Help Desk jobs in Michigan?

The most popular types of Linux Help Desk jobs in Michigan are:

Tier 1 IT Support Specialist - Grand Rapids MI

Applied Innovation

Grand Rapids, MI • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 24 days ago


Job description

Applied Innovation is a Managed Service Provider (MSP) dedicated to delivering innovative and reliable technology solutions. Our IT Service team plays a crucial role in ensuring our clients have seamless access to the technology they need to succeed. Applied Innovation is seeking a Tier 1 IT Support Specialist to join our IT Service team. This role is focused on providing exceptional customer service to our technology clients by addressing, troubleshooting, and resolving technical issues in a professional and efficient manner. The ideal candidate is technically proficient, communicative, and committed to delivering amazing client experiences. This is a Monday to Friday onsite position from 8 AM - 5 PM role with a rotating on-call schedule once training is complete about 2-3 times per year.
Duties and Responsibilities:
  • Serve as the first point of contact for IT support requests via phone, email, and ticketing system.
  • Listen attentively to clients to identify and diagnose technical issues.
  • Provide clear, positive, and professional communication with clients.
  • Research and implement solutions according to established Ideal Ticket Procedures.
  • Route or escalate unresolved issues to appropriate IT resources.
  • Follow up with clients as needed to ensure issues are resolved satisfactorily.
  • Stay up to date on emerging software, hardware, and IT trends.
  • Manage time effectively under management oversight to ensure prompt resolution of issues.
  • Troubleshooting current workstation operating systems (Windows, Mac OS, Linux).
  • Supporting Microsoft Office applications, including Office 365.
  • Basic Active Directory administration.
  • On-premise Exchange support.
  • Configuring and troubleshooting web content filtering and anti-virus tools.
  • Managing DNS, DHCP, and network connectivity issues (wired and wireless).
  • Assisting with server administration and network storage devices.
  • Supporting phones and mobile devices.
  • Other duties as assigned.

Minimum Qualifications:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.
  • Strong customer service and communication skills.
  • Ability to troubleshoot and solve technical problems efficiently.
  • Basic knowledge of networking, operating systems, and common IT tools.
  • Ability to follow standard procedures and document work accurately.
  • Comfortable working in a fast-paced, client-focused environment.
  • Understanding and alignment with the organization's core values

Education/License/Experience Requirements:
  • High School Diploma required.
  • Previous experience in IT support or help desk environment is preferred but not required.
  • Experience with client-facing technical support is a plus.
  • Minimum of a 2-year college degree in Networking, Computer Science, Information Systems, or a related technical field or an approved certification below.
Certifications (in lieu of degree):
  • CompTIA A+
  • CompTIA Network+
  • Microsoft Certified Professional (MCP)
  • Other relevant IT certifications

Why Applied Innovation?
We offer a comprehensive benefits package, including:
  • Medical, dental, and life insurance on the 31st day of employment.
  • Short-term disability.
  • Paid vacation and holidays.
  • Paid volunteer time.
  • Onsite Fitness Center
  • 401(k) retirement plan with company match program.
  • Opportunities for professional growth and advancement