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Seasonal Humana Customer Service Representative Jobs in Appleton, WI

Alta Resources

Customer Service Rep

Neenah, WI

$16.50 - $22.50/hr

Alta Resources Hiring Alta Resources is hiring Customer Service Representatives, located at our ... Service milestone rewards and financial assistance programs * 10k signing bonus (seasonal hiring)

U-Haul

Customer Service Representative

Green Bay, WI

$15.50 - $21.25/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

U-Haul

Customer Service Representative

Oshkosh, WI

$15.75 - $21.25/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

U-Haul

Customer Service Representative

Oshkosh, WI

$15.75 - $21.25/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

U-Haul

Customer Service Representative

Green Bay, WI

$15.50 - $21.25/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

U-Haul

Customer Service Representative

De Pere, WI

$15.50 - $21/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

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All JobsSeasonal Humana Customer Service Representative JobsSeasonal Humana Customer Service Representative Jobs in Appleton, WI

Seasonal Humana Customer Service Representative information

See Appleton, WI salary details

$10

$17

$26

How much do seasonal humana customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for seasonal humana customer service representative in Appleton, WI is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Seasonal Humana Customer Service Representative, and why are they important?

To excel as a Seasonal Humana Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, proficiency in Microsoft Office, and experience with call center technology are typically required. Exceptional interpersonal skills, patience, and adaptability help you deliver excellent customer experiences, especially during high-volume periods. These competencies ensure efficient issue resolution and customer satisfaction, which are critical for Humana's service standards.

What are the typical challenges faced by Seasonal Humana Customer Service Representatives during peak enrollment periods?

Seasonal Humana Customer Service Representatives often experience high call volumes and must efficiently assist customers with a wide range of questions about health insurance plans, enrollment, and coverage details, especially during open enrollment periods. Managing multiple complex inquiries while maintaining accuracy and a positive demeanor can be demanding. However, comprehensive training and supportive team structures help representatives succeed in meeting customer needs and company standards. The fast-paced environment also offers valuable experience in problem-solving and communication, which can be beneficial for future roles within the company.

What are Seasonal Humana Customer Service Representatives?

Seasonal Humana Customer Service Representatives are temporary employees who assist Humana members and customers during peak seasons, such as Medicare open enrollment periods. They handle incoming calls, answer questions about health insurance plans, resolve customer concerns, and provide information on benefits and services. These roles require strong communication skills, customer service experience, and the ability to navigate computer systems. Seasonal representatives play a crucial role in ensuring customers receive timely and accurate support during busy times.

What is the difference between Seasonal Humana Customer Service Representative vs Part-Time Humana Customer Service Representative?

AspectSeasonal Humana Customer Service RepresentativePart-Time Humana Customer Service Representative
DurationTemporary, seasonal employmentOngoing, part-time position
Work EnvironmentCall centers, remote options during peak seasonsCall centers, remote work possible
CredentialsCustomer service experience, basic health insurance knowledgeCustomer service skills, health insurance familiarity
Employer UsageHired during open enrollment or high-volume periodsYear-round part-time support for members

Seasonal Humana Customer Service Representatives work temporarily during busy periods like open enrollment, focusing on high-volume customer interactions. In contrast, Part-Time Humana Customer Service Representatives have ongoing roles, providing consistent support throughout the year. Both roles require customer service skills and health insurance knowledge but differ mainly in duration and employment stability.

What are the most commonly searched types of Humana Customer Service Representative jobs in Appleton, WI? The most popular types of Humana Customer Service Representative jobs in Appleton, WI are:
What are popular job titles related to Seasonal Humana Customer Service Representative jobs in Appleton, WI? For Seasonal Humana Customer Service Representative jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Seasonal Humana Customer Service Representative jobs in Appleton, WI look for? The top searched job categories for Seasonal Humana Customer Service Representative jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Seasonal Humana Customer Service Representative jobs? Cities near Appleton, WI with the most Seasonal Humana Customer Service Representative job openings:
Seasonal Humana Customer Service Representative jobs near you

Customer Service Representative

Adam's Specialty Products

Neenah, WI

$16.50 - $22.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Benefits:

Employee discounts

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Company Summary: This is an exciting position as a Customer Service Representative for Serenity Aquarium & Aviary Services. Our company just celebrated its 20th year in business and is the USA's leader in multiple industries. We are rapidly growing with more than 100 employees and are based out of Neenah, WI. We offer a unique arrangement of patented systems for the fish aquarium and bird aviary industry as well as perform service for live habitat displays in 35+ states. Our customer base is primarily in the health care field with a strong focus in nursing homes, assisted living, and long term care facilities. No experience with pets necessary! We want someone highly motivated with the right skill sets who can show passion for an exciting, thriving, and innovative business.

Position Summary: This is a full-time position. This position will provide exceptional customer service, answer and address customer questions, and enhance customer loyalty. Additional tasks may be required by management to effectively manage current and future customers.

Abilities:

Well organized and possess excellent time management skills

Professional appearance with excellent communication skills

Accounts receivable experience using QuickBooks.

Collections experience including working with court documentation

Able to troubleshoot issues and prioritize to handle multiple tasks

Respond to calls, emails, faxes to take care of customer needs

Able to develop and manage an efficient work schedule

Responsibilities:

  • Constant communication with service team in the field

  • Effectively answer and address all customer questions and concerns.

  • Provide updated and accurate service activity reports.

  • Track and document all customer concerns and issues into CRM software to ensure proper ownership and timely resolution.

  • Provide continuous and timely feedback to all service representatives. Conduct regular meetings with service team to improve overall processes.

  • Ensure all customer services are conducted within accurate frequency.

  • Coordinate all service representative calendars to ensure timely customer services.

  • As time permits, make outbound collection calls

  • Take service representative supply requests and fulfill on a timely basis

  • Create or enhance company documentation surrounding service processes and procedures.

  • Ensure service representatives have the necessary equipment and documentation.

  • Provide consistent feedback to upper management.

  • Update all company records as necessary.

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