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At CooperVision, a division of CooperCompanies, we're driven by a unifying purpose to help people to experience life's beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges - including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com.

• This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for future sponsorship (i.e., H1B, STEM OPT extensions, TN, etc.)
• This position requires full-time onsite work (5 days per week) in West Henrietta, NY and is not eligible for relocation assistance.

Job Summary:
Provide strategic leadership for the Packaging teams, focusing on key performance indicators (KPIs), customer service excellence, process optimization, and cost efficiency, including scrap reduction. Under general direction, oversee all shift activities and manage departmental documentation related to Packaging/SSP operations.
Responsibilities

• Achieve KPIs including on-time delivery. (99%)
• Accountable for monitoring Redzone and Overall Equipment Effectiveness (OEE).
• Monitor and manage team performance, adjusting as necessary to meet business objectives.
• Supervise and engage with team members, fostering a culture of continuous improvement and customer service excellence.
• Ensure lean manufacturing principles are applied consistently across all operations.
• Maintain close collaboration with all departments to support overall business goals.
• Foster appositive and inclusive work environment, encouraging team collaboration and open communication.
• Conduct thorough investigations of NCR's (non-conformance report) and QFB's (quality feedback) to determine root cause and implement necessary process and training improvements.
• Ensure that shift objectives as specified by your Line Manager are achieved within the specified time frames.
• In conjunction with the Department Manager, design strategies in line with the operational VMOST to further advance the department and the wider business.
• Promote a culture of operational excellence and continuous improvement by working closely with the Continuous Improvement team.
• Maintain awareness of the department's operational, budgetary, and financial responsibilities and activities, while actively promoting a cost-saving philosophy.
• Ensure that the shift objectives outlined by your Line Manager are met within the designated time frames.
• Review all aspects of the department to ensure compliance with company and departmental procedures.
• Participate in internal and external audits as required to ensure compliance to relevant SOX(Sarbanes Oxley), ISO(International Organization for Standardization) and FDA(United States Food and Drug Administration) requirements.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepare monthly reports for management, as necessary or requested, to track strategic goal accomplishment.
• Possess comprehensive knowledge of all relevant employee relations procedures, including absence management, disciplinary actions, grievances, recruitment, and inductions. Coordinate with the Human Resources Department as needed to ensure appropriate outcomes.
• Conduct performance reviews with your direct reports and establish objectives as needed.

CooperVision's management team is committed to the development of and implementation of the quality management system and maintaining its effectiveness by communicating to the organization the importance of meeting customer as well as statutory and regulatory requirements.
Qualifications
Knowledge, Skills and Abilities:

• Proven leadership and management experience
• Knowledge of key operational and Management Systems for example Baan, Redzone and Tableau
• Able to support the whole team reducing and eliminating process waste and implementing changes.
• Ability to practice a high level of confidentiality

Work Environment:

• 75% of this role will be on the production floor
• Machine background noise from operations
• Temperatures in the warehouse will fluctuate due to seasonal variation

Experience:

• Experience within a Distribution / Packaging / Warehouse Operational environment
• Proven experience in leading external audits to ensure compliance with regulatory requirements
• Demonstrate knowledge of budgeting and financial requirements

Education:

• High school degree required. Associates degree preferred (i.e. Business Management, Business Administration, Engineering, and Manufacturing Technology).

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $62,265.00 and $88,950.00 per year and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.