You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is ...
You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is ...
You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is ...
You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is ...
Head of Customer Support
Los Angeles, CA · On-site
You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is ...
Head of Customer Support
Los Angeles, CA · On-site
You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is ...
You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is ...
You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is ...
You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is ...
You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is ...
QA Game Tester
Dallas, TX · On-site
GlobalStep is a recognized brand in the gaming space and partners with the world's leading game ... These services include design, development, quality assurance, localization, player support and ...
QA Game Tester
Dallas, TX · On-site
GlobalStep is a recognized brand in the gaming space and partners with the world's leading game ... These services include design, development, quality assurance, localization, player support and ...
T3 Support Agent
Charleston, SC · On-site
About The Role SIDE is looking for Senior Player Support Specialists to support the highest complexity player cases within a confidential gaming support programme. This role is designed for ...
T3 Support Agent
Charleston, SC · On-site
About The Role SIDE is looking for Senior Player Support Specialists to support the highest complexity player cases within a confidential gaming support programme. This role is designed for ...
T3 Support Agent
Charleston, SC · On-site
About The Role SIDE is looking for Senior Player Support Specialists to support the highest complexity player cases within a confidential gaming support programme. This role is designed for ...
T3 Support Agent
Charleston, SC · On-site
About The Role SIDE is looking for Senior Player Support Specialists to support the highest complexity player cases within a confidential gaming support programme. This role is designed for ...
GlobalStep is a recognized brand in the gaming space and partners with the world's leading game ... These services include design, development, quality assurance, localization, player support and ...
GlobalStep is a recognized brand in the gaming space and partners with the world's leading game ... These services include design, development, quality assurance, localization, player support and ...
About The Role SIDE is looking for Senior Player Support Specialists to support the highest complexity player cases within a confidential gaming support programme. This role is designed for ...
About The Role SIDE is looking for Senior Player Support Specialists to support the highest complexity player cases within a confidential gaming support programme. This role is designed for ...
Head of Customer Support
Atlanta, GA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
Atlanta, GA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Clubs preseason live game support, live stream validation, monitoring, triage, escalation, and platform checks. * Coordinate and monitor daily operational activities to ensure they are carried out ...
Clubs preseason live game support, live stream validation, monitoring, triage, escalation, and platform checks. * Coordinate and monitor daily operational activities to ensure they are carried out ...
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Seasonal Game Day Operations Coordinator
Inglewood, CA · On-site
$23/hr
Clubs preseason live game support, live stream validation, monitoring, triage, escalation, and platform checks. * Coordinate and monitor daily operational activities to ensure they are carried out ...
Seasonal Game Day Operations Coordinator
Inglewood, CA · On-site
$23/hr
Clubs preseason live game support, live stream validation, monitoring, triage, escalation, and platform checks. * Coordinate and monitor daily operational activities to ensure they are carried out ...
Head of Customer Support
Las Vegas, NV · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
Las Vegas, NV · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
New York, NY · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
New York, NY · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
Atlanta, GA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Quick apply
Head of Customer Support
Atlanta, GA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
Los Angeles, CA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Quick apply
Head of Customer Support
Los Angeles, CA · On-site
Our games challenge players with fast-paced, strategy-driven gameplay. Everything we create starts ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Seasonal Game Player Support information
See salary details
$11.78 - $13.09
1% of jobs
$13.09 - $14.40
4% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$14.40 - $15.71
25% of jobs
$15.71 - $17.02
14% of jobs
The median wage is $17.53 / hr.
$17.02 - $18.33
14% of jobs
$18.33 - $19.65
10% of jobs
$20.30 is the 75th percentile. Wages above this are outliers.
$19.65 - $20.96
13% of jobs
$20.96 - $22.27
4% of jobs
$22.27 - $23.58
8% of jobs
$23.58 - $24.89
3% of jobs
$24.89 - $26.20
3% of jobs
$11
$18
$26
How much do seasonal game player support jobs pay per hour?
What is the difference between Seasonal Game Player Support vs Customer Service Representative?
| Aspect | Seasonal Game Player Support | Customer Service Representative |
|---|---|---|
| Credentials | Basic computer skills, gaming knowledge | Customer service training, communication skills |
| Work Environment | Remote or on-site gaming support centers | Call centers, retail, or office settings |
| Industry Usage | Video game companies, online gaming platforms | Various industries including retail, telecom, finance |
| Search & Comparison Intent | Gaming support roles, seasonal gaming jobs | Customer support roles, general support jobs |
Seasonal Game Player Support focuses on assisting gamers with technical issues and gameplay questions during peak seasons, often requiring gaming knowledge and basic tech skills. Customer Service Representatives handle a broader range of customer inquiries across industries, emphasizing communication skills and customer satisfaction. While both roles involve support and communication, Seasonal Game Player Support is specialized for the gaming industry and seasonal peaks.

Other
Re-posted 19 days ago
Job description
We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and smart strategy. Everything we create starts with our team, collaborating, learning, and challenging each other to do better every day.
We are looking for a Head Of Customer Support to join our team. You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is central to shaping our customer support strategy, structure, and culture from resolving player issues to ensuring trust and safety.
What You'll Do
- Build and scale a world-class customer support organization
- Define and execute support strategy across all player touchpoints, ensuring consistency and quality
- Implement tools, automation, and processes to improve efficiency, scalability, and self-service options
- Track and optimize KPIs to drive continuous improvement
- Oversee sensitive cases such as payments, fraud, and responsible gaming, ensuring compliance with regulatory standards
- Collaborate closely with product team to deliver safe and engaging player experiences
- Represent the player's voice and make sure their perspective informs both product and operational decisions
What We're Looking For
- 7+ years in customer support / customer experience in mobile game industry, including at least 3 years in a leadership role
- Proven experience in scaling support operations in mobile games
- Deep familiarity with support tools
- Strong analytical mindset; comfortable using data to make decisions and drive improvements
- Excellent leadership and people management skills
- Strong communication and collaboration skills across departments
- Must be based in the United States