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Seasonal Customer Service Jobs in Puerto Rico (NOW HIRING)

Walgreens

Pharmacy Customer Service Assoc. Cert

Ponce, PR · On-site

$16 - $18/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Pharmacy Customer Service Assoc. Cert

Gurabo, PR · On-site

$16 - $18/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Pharmacy Customer Service Assoc. Cert

Juncos, PR · On-site

$16 - $18/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Pharmacy Customer Service Assoc. Cert

Ponce, PR · On-site

$16 - $18/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Pharmacy Customer Service Assoc. Cert

Ponce, PR · On-site

$16 - $18/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Pharmacy Customer Service Assoc. Cert

Caguas, PR · On-site

$16 - $18/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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All JobsCustomer Service JobsSeasonal Customer Service JobsSeasonal Customer Service Jobs in Puerto Rico

Seasonal Customer Service information

What are some common challenges faced in a seasonal customer service role, and how can I prepare for them?

Seasonal customer service roles often experience high call or inquiry volumes, especially during peak holiday periods. This can mean fast-paced work, managing multiple tasks simultaneously, and handling a wide range of customer emotions. To prepare, focus on strengthening your communication, time management, and problem-solving skills. Additionally, familiarize yourself with the company’s products or services ahead of time to provide efficient and accurate assistance. Being adaptable and maintaining a positive attitude will help you thrive during busy periods.

What is the difference between Seasonal Customer Service vs Retail Customer Service?

AspectSeasonal Customer ServiceRetail Customer Service
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; ongoing product knowledge training
Work EnvironmentTemporary, high-volume retail settings during peak seasonsYear-round retail stores, customer-facing roles
Employer & IndustryRetail stores, shopping centers, seasonal eventsRetail stores, department stores, specialty shops
Search & Comparison IntentPeople seeking seasonal retail roles or temporary customer service jobsIndividuals looking for ongoing retail customer service positions

Seasonal Customer Service roles are temporary positions focused on peak shopping seasons, requiring similar skills and credentials as retail customer service but with a limited duration. Retail Customer Service jobs are ongoing roles within retail establishments, emphasizing consistent customer interaction and product knowledge. Both roles serve the retail industry but differ mainly in duration and employment stability.

What are the key skills and qualifications needed to thrive as a seasonal customer service representative?

To excel as a Seasonal Customer Service representative, you need strong communication skills, problem-solving abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and phone/email platforms is typically required. Patience, adaptability, and a positive attitude help you stand out when handling high volumes of inquiries during peak periods. These skills ensure efficient, friendly, and effective support, which is crucial for customer satisfaction and business success during busy seasons.

What is a seasonal customer service job?

Seasonal customer service jobs are temporary positions that are typically available during busy periods for businesses, such as holidays or peak seasons. These roles involve assisting customers with inquiries, processing orders, handling returns, and ensuring a positive experience during high-traffic times. Employers hire seasonal customer service representatives to manage the increased volume of customer interactions and maintain service quality. These jobs can be in-person, such as in retail stores, or remote, like call centers or online support. They offer valuable work experience and can sometimes lead to permanent employment opportunities.

What are the most commonly searched types of Customer Service jobs in Puerto Rico?

The most popular types of Customer Service jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Seasonal Customer Service jobs?

Cities in Puerto Rico with the most Seasonal Customer Service job openings:

Seasonal Customer Service jobs near you

Pharmacy Customer Service Assoc. Cert

Walgreens

Carolina, PR • On-site

Full-time

Re-posted 11 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,201 frontline employees who took The Breakroom Quiz

98th of 112 rated pharmacies

Job description

Job Objectives
Models and delivers a distinctive and delightful customer experience.  
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy.  Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. 
Job Responsibilities/Tasks
 
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.  Takes customer to OTC aisle when possible to assist in locating products.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.  Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly,  filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.  Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.  Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.  Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).  For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits.  Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

About Walgreens 
Founded in 1901, Walgreens (www.walgreens.com) proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. 

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