Job Summary:
Wolfe, LLC is a recognized leader in the Gift Card and FinTech sectors, committed to delivering high-performance financial products. The VP of DevOps will oversee the reliability, scalability, and security of the DevOps ecosystem, ensuring infrastructure supports AI-driven transformation in a fast-paced environment.
Responsibilities:
• Lead and manage the DevOps organization, overseeing build, packaging, CI/CD pipelines, and deployment processes to ensure reliable, scalable, and secure delivery across the full software development lifecycle.
• Operate and continuously improve cloud infrastructure (AWS or equivalent), configuration management, and automation tools such as Jenkins, Terraform, Ansible, to optimize performance, cost, and uptime.
• Provide DevOps and network engineering support to card production facilities, ensuring connectivity, system uptime, and integration reliability for personalization equipment and production line systems.
• Plan and execute seasonal capacity strategy, including load testing, change-freeze management, on-call rotation, and incident command for peak ecommerce periods.
• Identify and operationalize AI-powered tooling within DevOps workflows where it produces measurable productivity, reliability and cost improvements — ensure infrastructure is ready to support AI/ML workloads in production.
• Enforce security, compliance, and operational standards aligned with FinTech regulatory requirements (SOC 2, PCI-DSS), partnering closely with Security, Risk, and Compliance teams.
• Partner with Engineering, Product, and Infrastructure leaders to align DevOps priorities and capacity with delivery commitments, and manage team budgets, vendor relationships, and tooling investments.
Qualifications:
Required:
• 10+ years of progressive experience in DevOps, SRE, or Platform/Infrastructure Engineering, including 5+ years leading and growing technical teams. Hands on technical depth is required.
• Proven track record of running DevOps in regulated industries — FinTech, banking, payments, or similar — with direct accountability for production reliability and compliance posture.
• Deep hands-on expertise across cloud platforms (AWS, GCP, or Azure), CI/CD systems (Jenkins, GitLab CI, GitHub Actions), Infrastructure as Code (Terraform), and modern container or serverless deployment patterns.
• Demonstrated experience integrating AI/ML tooling into engineering workflows, or operating infrastructure that supports AI/ML workloads in production.
• Strong working knowledge of security, compliance, and risk frameworks relevant to financial services (SOC 2, PCI-DSS and PCI-CP), and experience operating under audit.
• Bachelor's degree in Computer Science, Engineering, or related field; advanced degree a plus.
Preferred:
• Exposure to hybrid environments that include both cloud SaaS workloads and physical/industrial operations (production facilities, manufacturing systems, or similar) is a significant plus.
Company:
Welcome to Wolfe, LLC, a pioneering force in e-commerce since 1995 and the gifting industry, deeply rooted in Pittsburgh, Pennsylvania. Founded in 1995, the company is headquartered in Pittsburgh, USA, with a team of 201-500 employees. The company is currently Growth Stage.