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Seasonal Agent Support Representative Jobs in Rochester, NY

Under Armour, Inc.

Seasonal Sales Associate

Rochester, NY · On-site

$16 - $18/hr

You'll support daily operations, contribute to sales goals, and step into stock duties when needed ... Under Armour seeks to recruit, develop and retain the most talented people representing a wide ...

Under Armour

Seasonal Sales Associate

Rochester, NY · On-site

$16 - $18/hr

You'll support daily operations, contribute to sales goals, and step into stock duties when needed ... Under Armour seeks to recruit, develop and retain the most talented people representing a wide ...

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Seasonal Agent Support Representative information

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How much do seasonal agent support representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for seasonal agent support representative in Rochester, NY is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.75 per hour, depending on experience, location, and employer.

What is a seasonal agent support representative?

Seasonal Agent Support Representatives are customer service professionals hired on a temporary basis, typically during peak seasons, to assist agents in handling increased workloads. Their main responsibilities include answering inquiries, resolving issues, processing orders, and providing general support to ensure smooth operations. They work closely with agents and customers to deliver efficient and positive service experiences during busy periods, such as holidays or sales events. These roles are ideal for individuals seeking short-term employment and offer valuable experience in customer support environments.

What are the key skills and qualifications needed to thrive as a seasonal agent support representative?

To thrive as a Seasonal Agent Support Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and ticketing platforms is typically required. Excellent communication, adaptability, and problem-solving abilities help you excel in fast-paced, high-volume environments. These skills ensure efficient support for agents, leading to improved customer satisfaction and smooth business operations during peak seasons.

What are some common challenges faced by seasonal agent support representatives, and how can they be managed?

Seasonal Agent Support Representatives often face challenges such as quickly learning company systems, adapting to fluctuating call volumes, and managing frequent policy updates during peak seasons. To manage these, it’s helpful to prioritize effective communication with your team, proactively seek clarification when needed, and utilize available training resources. Maintaining flexibility and a positive attitude will help you adapt smoothly and provide excellent support to agents, even during the busiest periods.

What are the most commonly searched types of Agent Support Representative jobs in Rochester, NY?

The most popular types of Agent Support Representative jobs in Rochester, NY are:

What are popular job titles related to Seasonal Agent Support Representative jobs in Rochester, NY?

For Seasonal Agent Support Representative jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Seasonal Agent Support Representative jobs in Rochester, NY look for?

The top searched job categories for Seasonal Agent Support Representative jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Seasonal Agent Support Representative jobs?

Cities near Rochester, NY with the most Seasonal Agent Support Representative job openings:

Seasonal Agent Support Representative jobs near you

Customer Service Representative - State Farm Agent Team Member

Van Travis - State Farm Agent

Rochester, NY • On-site

$55K - $70K/yr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Responsive Recruiter

We're growing! Our established Insurance & Financial Services Agency in Rochester, NY is looking for an Experienced Customer Service / Sales Support Representative to join our team. This is a full-time, on-site role for someone who is dependable, detail-oriented, and passionate about helping others.

If you have experience in Insurance, Financial services, Sales or Customer Service and are looking for a positive, team-oriented work environment, we would love to hear from you.

Responsibilities include: Assisting clients with policy changes, billing, claims, and policy questions. Supporting the office sales goals by identifying sales opportunities and pivoting them from service transactions. Maintaining accurate records and delivering top-tier service. Supporting our Sales Focused Team Members and Agency Operations.

What we offer: 401(k) with a very generous match, medical & dental insurance, paid time off (PTO), paid holidays and a team that truly supports each other.

Qualifications: Minimum of 1-2 years customer service or sales experience in a sales environment is preferred. Current P&C or Life/Health License preferred but we are willing to license and train the right team member! Dependable, friendly, detail-oriented and a team player! Fast learner & competitive… you enjoy helping a team reach its goals!

Compensation: $55,920.00 - $70,240.00 per year

Ready to Launch Your Career?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Van Travis - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, retirement planning, health insurance, and renters insurance. Our office is located in Brighton, NY.

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