Kansas City, MO · On-site +1
The Product Support Analyst will report to the Senior Product Support Manager Product Support Analyst - What You'll Do: * Work on our product team, spending about half of your time triaging and ...
Kansas City, MO · On-site +1
The Product Support Analyst will report to the Senior Product Support Manager Product Support Analyst - What You'll Do: * Work on our product team, spending about half of your time triaging and ...
Strong research, analytical, andproblem solvingskills.Ability to analyze qualitative and ... Personalized benefits that support personal well-being and growth: JLL recognizes the impact that ...
Strong research, analytical, andproblem solvingskills.Ability to analyze qualitative and ... Personalized benefits that support personal well-being and growth: JLL recognizes the impact that ...
Position is subject to contract award*3 professional references requiredPosition DescriptionThe Data Analyst supports reporting, analytics, and data validation for financial systems. This role ...
Position is subject to contract award*3 professional references requiredPosition DescriptionThe Data Analyst supports reporting, analytics, and data validation for financial systems. This role ...
$67K - $89K/yr
Product Support Analyst Department: IT Employment Type: Full Time Location: Remote- USA Compensation: $67,000 - $89,000 / year Description Trilon is building a supercharged, technology-enabled future ...
$67K - $89K/yr
Product Support Analyst Department: IT Employment Type: Full Time Location: Remote- USA Compensation: $67,000 - $89,000 / year Description Trilon is building a supercharged, technology-enabled future ...
Houston, TX · On-site
ETRM Support Analyst Location: Houston, TX, 77001 Job Overview The Trade Floor ETRM Support Analyst ... Configure and maintain TPXL pricing setups, contracts, counterparties, books, portfolios, products ...
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Houston, TX · On-site
ETRM Support Analyst Location: Houston, TX, 77001 Job Overview The Trade Floor ETRM Support Analyst ... Configure and maintain TPXL pricing setups, contracts, counterparties, books, portfolios, products ...
Riverton, UT · On-site
$50 - $52/hr
Production Support Analyst / SRE Location : South Jordan, UT (Hybrid) Duration: Contract Pay range: $50-$52 Position Summary: The Production Support Analyst / (SRE) role is a hybrid position based in ...
Riverton, UT · On-site
$50 - $52/hr
Production Support Analyst / SRE Location : South Jordan, UT (Hybrid) Duration: Contract Pay range: $50-$52 Position Summary: The Production Support Analyst / (SRE) role is a hybrid position based in ...
Rock Island, IL · On-site
$22/hr
Product Support Analyst Bring your analytical talent to life as a Product Support Analyst in our Actuarial Department! In this fast-paced role, you will jump right into updating certificate values ...
Rock Island, IL · On-site
$22/hr
Product Support Analyst Bring your analytical talent to life as a Product Support Analyst in our Actuarial Department! In this fast-paced role, you will jump right into updating certificate values ...
Rock Island, IL · On-site
$22/hr
Product Support Analyst Bring your analytical talent to life as a Product Support Analyst in our Actuarial Department! In this fastpaced role, you will jump right into updating certificate values ...
Rock Island, IL · On-site
$22/hr
Product Support Analyst Bring your analytical talent to life as a Product Support Analyst in our Actuarial Department! In this fastpaced role, you will jump right into updating certificate values ...
Rock Island, IL · On-site
$22/hr
Rock Island, IL Rock Island, IL 61201, USA Description Product Support Analyst Bring your analytical talent to life as a Product Support Analyst in our Actuarial Department! In this fast‑paced role ...
Rock Island, IL · On-site
$22/hr
Rock Island, IL Rock Island, IL 61201, USA Description Product Support Analyst Bring your analytical talent to life as a Product Support Analyst in our Actuarial Department! In this fast‑paced role ...
... Product Support. PEO CVN provides full lifecycle acquisition support to the nation's fleet of ... Provide daily program, analytical, and acquisition management support to senior level executives.
... Product Support. PEO CVN provides full lifecycle acquisition support to the nation's fleet of ... Provide daily program, analytical, and acquisition management support to senior level executives.
$67K - $89K/yr
The Product Support Analyst plays a critical role in that mission by serving as the front line of feedback between operating company users and the product team. This is not a traditional helpdesk ...
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$67K - $89K/yr
The Product Support Analyst plays a critical role in that mission by serving as the front line of feedback between operating company users and the product team. This is not a traditional helpdesk ...
Charlotte, NC · On-site
The Product Support Analyst will work directly alongside Customer Enablement Consultants (CECs) to deliver coordinated, high-quality outcomes for customers within an assigned portfolio. This ...
New
Charlotte, NC · On-site
The Product Support Analyst will work directly alongside Customer Enablement Consultants (CECs) to deliver coordinated, high-quality outcomes for customers within an assigned portfolio. This ...
New
Exton, PA · On-site
$58.75 - $72.50/hr
Title: Oracle EBS SCM Functional Consultant (WMS) Location: Exton, PA (Onsite-Hybrid) Duration ... Conduct functional testing, UAT support, training, and post-production support. Analyze business ...
Exton, PA · On-site
$58.75 - $72.50/hr
Title: Oracle EBS SCM Functional Consultant (WMS) Location: Exton, PA (Onsite-Hybrid) Duration ... Conduct functional testing, UAT support, training, and post-production support. Analyze business ...
Lawrence, PA · On-site
Excellent critical thinking skills with a proven track record in root cause analysis. * Exceptional ... Product support experience in one or more of the following areas: * Copper Cabling * Fiber Cabling
New
Lawrence, PA · On-site
Excellent critical thinking skills with a proven track record in root cause analysis. * Exceptional ... Product support experience in one or more of the following areas: * Copper Cabling * Fiber Cabling
New
Cleveland, OH · On-site
... productivity and profitability through innovations in business and technology. Industry and ... Acumen Solutions seeks a talented Support Analyst to join our strong technology team responsible ...
Cleveland, OH · On-site
... productivity and profitability through innovations in business and technology. Industry and ... Acumen Solutions seeks a talented Support Analyst to join our strong technology team responsible ...
Boston, MA · On-site
$73K - $90K/yr
The Product Support Analyst plays a key role on the team supporting our customers and internal Benchling teams as they use Benchling to transform how their teams work together. To be successful in ...
Boston, MA · On-site
$73K - $90K/yr
The Product Support Analyst plays a key role on the team supporting our customers and internal Benchling teams as they use Benchling to transform how their teams work together. To be successful in ...
The Position The Analyst, Production Support - Environmental, Health, Safety, and Security (EH&S) is responsible for the implementation of environment, health, and safety programs for the Bloomington ...
The Position The Analyst, Production Support - Environmental, Health, Safety, and Security (EH&S) is responsible for the implementation of environment, health, and safety programs for the Bloomington ...
Boston, MA · On-site
$75K - $80K/yr
We are looking for a Product Support Analyst to join our growing team in Boston who will have a hands-on approach, become an expert on Akeneo's products and help our clients and partners unlock ...
Boston, MA · On-site
$75K - $80K/yr
We are looking for a Product Support Analyst to join our growing team in Boston who will have a hands-on approach, become an expert on Akeneo's products and help our clients and partners unlock ...
Support industrial capital markets team in business development and client relationship management activities * Communicate complex analytical and marketing data effectively to senior executives and ...
Support industrial capital markets team in business development and client relationship management activities * Communicate complex analytical and marketing data effectively to senior executives and ...
HR Application/Production Support Analyst Location: Vienna, VA Pay rate: open to both W2 and established 1099 (no c2c) Work Model: hybrid is ideal (onsite 3 days), will consider remote Position type:
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HR Application/Production Support Analyst Location: Vienna, VA Pay rate: open to both W2 and established 1099 (no c2c) Work Model: hybrid is ideal (onsite 3 days), will consider remote Position type:
$19.23 - $26.25
13% of jobs
$26.25 - $33.26
11% of jobs
$33.46 is the 25th percentile. Wages below this are outliers.
$33.26 - $40.28
9% of jobs
The median wage is $46 / hr.
$40.28 - $47.29
20% of jobs
$47.29 - $54.31
18% of jobs
$55.85 is the 75th percentile. Wages above this are outliers.
$54.31 - $61.32
18% of jobs
$61.32 - $68.33
10% of jobs
$68.33 - $75.35
0% of jobs
$75.35 - $82.36
0% of jobs
$82.36 - $89.38
0% of jobs
$89.38 - $96.39
1% of jobs
$19
$50
$96
For Scm Production Support Analyst jobs, the most frequently searched job titles are:
Kansas City, MO • On-site, Remote
Full-time
Retirement, PTO
Re-posted 9 days ago
Triages and analyzes support requests from internal teams and provides second-level product support to the customer support team.
Works cross-functionally with product, engineering, operational, and customer support teams to prioritize and resolve customer issues.
Develops and maintains reports to monitor diagnostic information, product performance, and trends affecting customers and internal teams.
Since 2007, PureCars has helped thousands of dealers improve their advertising effectiveness, while lowering ad costs per unit sold and per repair order. Through our unique combination of advanced advertising solutions, digital merchandising and market analytics, we provide dealers and partners with best-in-class solutions that increase efficiency and profitability. We are a certified digital provider for 19 OEMs in the U.S. and 1 in Canada, compliant with 40+ brands and serve 65 of the top 100 dealer groups in North America.
We are focused on investing in world-class talent and technology in order to help our partners dominate their markets in new and innovative ways.
The Product Support Analyst will report to the Senior Product Support Manager
Product Support Analyst - What You’ll Do:
Work on our product team, spending about half of your time triaging and analyzing support requests from internal teams, and providing second-level product support to the customer support team
Work cross-functionally with our product, engineering, operational and customer support teams to decide which problems we solve for our customers and how we prioritize them
Develop reports to monitor the flow of diagnostic information across the organization in order to highlight trends which could have downstream impact to our customers and teams
Use internal AI tool to understand how internal systems are supposed to behave through its access to the PureCars code repository
Develop/ maintain reports that are used by our internal teams to provide our customers with information about how our products are performing for them
Prioritize and rank the impact of incoming customer issues to help better our escalation processes.
Relay insights from the product and engineering teams back to the customer support team so that everyone is on the same page including creating knowledge-base articles to spread learning throughout the organization
Coach our customer support team on new product features and their technical details and ensure that our documentation is up to date.
Your Skills and Qualifications
1-3 years of experience providing customer support for a SaaS product.
Strong negotiation and communication skills.
Confident in balancing empathy for the customer with big-picture priorities for the business.
Ability to work cross-functionally and build alignment.
Technically curious individual who strives to become a product expert wherever you go.
Experience working directly with product and engineering team members.
Excellent written and verbal communication, ability to synthesize complex information into simple messages.
Ability to prioritize and execute tasks efficiently.
Extensive track record of solving complex problems, both externally for customers and internally within a business
Deep familiarity with agile frameworks.
Excel or google sheets experience: ability to create pivot tables, V-lookups, regex and imports.
Nice to Have/ Bonus Qualifications:
Digital marketing and/or digital advertising experience
Google analytics and/or Google Tag Manager knowledge
SQL knowledge
Experience using Jira and Confluence and Google Sheets
Experience using Claude or similar AI tools
Perks at PureCars:
Strong base salary coupled with an uncapped commission structure
Company 401(k) matching with vesting schedule
Company provided laptop
Open PTO policy - take the time you need to travel and relax
Continuous company product and skillset education
Fun, collaborative team that you will get to partner with across the nation!
PureCars is committed to building diverse teams and upholding an equal employment workplace that is free from discrimination. We hire amazing individuals regardless of their race, color, ancestry, religion, sex, gender identity, national origin, sexual orientation, age, citizenship, marital status, pregnancy, medical conditions, genetic information, disability, or Veteran status. Just be passionate, genuine, collaborative, data-driven, and entrepreneurial at heart!
Employment Type: FULL_TIME
Sourced by ZipRecruiter
Marketing
51 - 200 Employees
Atlanta, GA, US
2007
