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Scholastic Customer Service Remote Jobs in Indiana

Liveops

Remote Customer Service Representative

Gary, IN · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

HMG Careers

Remote Customer Service and Sales

Kokomo, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Muncie, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Scholastic Customer Service Remote information

What does a Scholastic Customer Service Remote representative do?

A Scholastic Customer Service Remote representative assists customers with orders, product inquiries, and account issues via phone, email, or chat from a remote location. They help resolve problems, provide information about Scholastic’s books and educational products, and ensure a positive experience for every customer. This role requires strong communication skills, patience, and the ability to navigate company systems to support both parents and educators.

How does the Scholastic Customer Service Remote role collaborate with other departments to resolve customer issues?

As a remote Scholastic Customer Service representative, you’ll frequently work with teams across fulfillment, sales, and technical support to address customer inquiries and resolve issues. While most communication happens via email, chat, or internal ticketing systems, you’ll also participate in scheduled virtual meetings to coordinate solutions and share feedback. Building strong relationships with these teams is essential for efficiently resolving escalated cases and ensuring a positive customer experience. Being proactive and clear in your communication will help you navigate the remote work setting and collaborate effectively.

What are the key skills and qualifications needed to thrive as a Scholastic Customer Service Remote representative?

To thrive as a Scholastic Customer Service Remote representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer service software (such as Zendesk or Salesforce), email systems, and ticketing tools is typically required. Patience, empathy, and the ability to work independently make someone stand out in this role. These skills and qualities are important to ensure prompt, accurate assistance to customers and maintain a positive brand reputation while working remotely.

What is the difference between Scholastic Customer Service Remote vs Scholastic Technical Support Remote?

AspectScholastic Customer Service RemoteScholastic Technical Support Remote
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical troubleshooting skills
Work EnvironmentRemote, customer-focused interactionsRemote, technical issue resolution
Employer & Industry UsageEducational publishing company, ScholasticEducational publishing company, Scholastic
Common Search & ComparisonCustomer service roles in education publishingTechnical support roles in education publishing

Scholastic Customer Service Remote focuses on assisting customers with inquiries about products and orders, while Scholastic Technical Support Remote handles technical issues related to digital platforms and e-learning tools. Both roles require strong communication skills and are based remotely within the same industry, but they serve different functions within Scholastic's operations.

What kind of jobs are available at Scholastic Customer Service Remote?

Scholastic Customer Service Remote offers roles such as customer service representatives who assist customers via phone, email, or chat. These positions typically require strong communication skills, familiarity with customer management tools, and the ability to work independently in a remote environment.

What skills are needed for Scholastic Customer Service Remote jobs?

Scholastic Customer Service Remote jobs require strong communication skills, including clear verbal and written abilities, as well as problem-solving and active listening. Familiarity with customer service software, such as CRM tools, and the ability to work independently in a remote environment are also important.

What are popular job titles related to Scholastic Customer Service Remote jobs in Indiana?

For Scholastic Customer Service Remote jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Scholastic Customer Service Remote jobs in Indiana look for?

The top searched job categories for Scholastic Customer Service Remote jobs in Indiana are:

What cities in Indiana are hiring for Scholastic Customer Service Remote jobs?

Cities in Indiana with the most Scholastic Customer Service Remote job openings:

Scholastic Customer Service Remote jobs near you
Infographic showing various Scholastic Customer Service Remote job openings in Indiana as of August 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 25% In-person, and 75% Remote job distribution.

Remote Customer Service Representative

Liveops

South Bend, IN • Remote

$20/hr

Contractor

Re-posted 6 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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